Update: BitBook is back functioning normally. Our odds updater is once again working.
Once again, we would like to apologize for this outage. We pride ourselves on delivering the best bitcoin sports betting experience, and today we fell short on that. All businesses have an interest in avoiding errors and strengthening their brand, but we feel a particular responsibility because we are not only working to improve our own reputation, but also to generally represent bitcoin services as reliable and trustworthy. We've invested an enormous amount of effort into having the best operations - quick settling, withdrawing, and great odds - but we know that it doesn't mean much if you can't get your bets in when you want to.
Thanks to everyone for your patience and understanding with this. This is the first outage of this sort that we have had in the history of our operations, and we will be working hard to prevent any more such occurrences.
Thank you for making a statement and apologizing. That is usually all you can really ask from any business that experiences technical isues.
BUT....
This issue cost some people money. On the flip side, it probably saved people some money as well. In all fairness I would have lost my under bet in the IND @ CIN game. But had I been able to place wagers on other games it looks as if I would have had a winning day. (Games not over quite yet)
Regardless of outcomes of games I feel like bitbook should do more than just simply apologize. Of course there is no way you can compensate everyone who tried placing bets this morning. There is probably no way of tracking it. But you could at least do something for the users who posted in this thread when the problem occurred. After all, those are the only users you can actually confirm tried placing bets this morning.
Anything to show appreciation...it doesn't have to be much, but more than an "I'm sorry."
Just my thoughts. Not sure if they matter to you or not.
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