Hi was it on a myfaucet account or a user account? |
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sponsor ticket : #25635
i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples? any referrals??!!!! i'm send weekly payment to users. -------------------- $request = $client->request('POST',' https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount); -------------------- i just send to your api : 1- my api key 2- user btc address 3- amount from where you send referrals?!!!
Okk
Let me check now.---- Check your balance. And as act of showing good faith and apology on behalf of our colleague that caused this we have re-added your last despot + 100% |
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sponsor ticket : #25635
i want you to see this ticket also #25464
when i got something wrong in my account, i sent to your support team.
what happen??!! they close my ticket without any search.
when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples? |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol  6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem. okey you are checking the logs for api. i will wait no problem. but my ticket for sponsor payment more than 6 days ... need all this time.??! i ask just remove this request and put my site on the rotator.. just it ** to be clear 1- i pay 0.001 BTC for sponsor payment from 10/03/2017 the status of request is "checking" 2- i open ticket from 17/03/2017 to remove this request and renew my rotator sponsor. why all this days for this???!!!! sorry dude , you have very very very very bad support team. Tickets are spread across the team Can you give me your ticket id ? We'll have a talk with your handler |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem. |
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Hi
Good idea.
We'll add on the next update.
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Hi If you enter "test" system will treat it as a username and check for username. If you enter " info@epay.info" system will treat it as a username and check for email. and i believe for bit/doge/.. address it is clear. If no username or email is found no account will be created and transaction will not continue However if a valid coin address ( any valid currency address ) is entered and no address is found a new account will be created. We have some faucet owner saying that their users can claim bitcoin with doge address. we are looking into this. This will be changed on the next update to respect the faucets currency About your problem it looks like transaction show does not show username or email based transaction, thank you for reporting we'll fix this. |
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Yeah sure, can you send request? and , welcome back iu have allready requestet the rotator about 4 days ago !! Rotator Placement Your faucet is not on the rotator Request in progress regards Hi Confirmed |
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resposnse is "-6"
i also sendet you my payment code in the ticket so maybee you can help me to find the bug .
i never changed this code o0 I only changed the api key in the ticket..
kind regards
Quoting from here: https://epay.info/API/-6 ACL is active and server IP address is not authorized. Probably your hosting has changed its IP address? Run the following from your server and it will give you your server IP address. http://api.epay.info/ip.phpok thnak for help now i removed my server ip from the ACL ! But i found out that i have to allow this ip: 172.68.214.146 but this is not my server ip and iam not using claudflare  ?can you say me from here this ip comes as you cna see here this is my server ip : http://ip-api.com/#yannik.biz ; 85.255.1.203 but when i only allow my server ip then payout not work i have to allow the cloudflare ip ?? but i dont use cloudflare -.- btw. can you readd me to your rotator ?kind regards Hi As i said domain ip address could be different from your server IP address. Can you contact your hosting? Y -- Yeah sure, can you send request? and , welcome back |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. |
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I request salmen to take action against this guy he is using salmens script and re distributing it and Im the owner of www.coinblue.xyz where he stole my design my faucet has been online for 2 months and was coded by my friend bradley owner of www.free4faucet.com www.free4later.com and contract-miner.com and he stole my design also he modified salmen script and removed the fees and now all the fees are going to him im going to take action against this guy please help guys Even if your "friend" made the design (he didnt Jerome Lachaud did 3 years ago.) then he shoudn't have made it free: https://startbootstrap.com/template-overviews/freelancer/Hi
Do you need help in adding ePay support?
The developer isn't here right now but dm me for more info, im not about that im only for advertising. But i think he would appreciate it. Thanks! Send this to the dev he/she will know what to do with it. |
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Hi
Do you need help in adding ePay support?
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Hi We've already answered in your ticket |
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New Script ? There are new things and please check the eth rotator registration....thanks
Hi The rotator is being reworked right now for tomorrow update. The new script is under internal test. |
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You guys are ignoring me?
Hi No, we most have missed your ticket. I'll answer your personally |
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Copy and pasting from the link i gave you: 3CKJz9hDUKyBPancyttyax99L55VZMXbYK 0.0001 BTC
1FMaFP6GK5MzTW8FdhTscgGrQrVxdXTopk 0.0001 BTC
354wkU1Gc46omsygBWSZu9xw5BGmSHGo1F 0.0001 BTC
1NUUHV4pYJBYtscP3E6nyFKkC8t3HoJxVm 0.0001 BTC
1DhbgCgYLPWkhEVgk4mj52twGbun3V38f6 0.00010001 BTC
1Kjbab6XyP75D8MT2b5GYH7RYD52RYusis 0.00010003 BTC
1Mamg42TRWZTg96d7f6mTavqhA5YTo5Xrd 0.00010004 BTC
1HBr8N1vo6MEBFsiszsyBRPhiVHVzVscdh 0.0001005 BTC I already saw the link, but I didn't receive anything on my bitcoin address and I am very tired of this. Why I must lie for very small amount of money? I withdrew my epay info balance for the second time yesterday and it will be for the last time. I hope the balance will not disappeared again. You can steal any amount of balance on my epay info balance, I believe it will not make you rich and myself poor. If you want to take it, just take it. I believe God will give me more than the balance I lost on epay info and he will take the money from you with his magical way. The problem here is not the money, but the trust. Shame on epay info, you just lose my trust for just 10050 satoshi. [/quote] This is your address status It shows that you already have spent your amount. https://blockchain.info/address/1HBr8N1vo6MEBFsiszsyBRPhiVHVzVscdh Mind if I ask what wallet are you using? |
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Here is a question
How are you going to handle the transactions?
Are they going to be On-chain or off-chain?
how much fee are you going to charge users?
Are you going to exchange the amount immediately or like other exchanges users has to place buy/sell order?
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello!
How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved. Hello, how about my balance? When I will receive it on my bitcoin address? If you can't send it to my bitcoin address, can you help me to return it to my epayinfo balance and change my bitcoin address to my xapo address so that I can withdraw the balance to my xapo account? Hi All of our pending transactions has received confirmation. Can you confirmed that you've receivd your amount? I still don't get the money on my balance. Please just return the balance to my epayinfo account and help me to change my bitcoin address into my xapo address 3Q3VtW8x2Je4dGpgEXRWxRYZeRpBsbwWLx I want to withdraw it to my xapo account because I'm tired to withdraw it to bitcoin address, but it never arrives. How about my problem? Hi Your transaction was e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c right? My transaction hash adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Isn't your address in this transaction? https://blockchain.info/tx/adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Yes, my address 1HBr8N1vo6MEBFsiszsyBRPhiVHVzVscdh mmm, well you've received your amount... I don't receive it on my bitcoin account, I just checked it. Copy and pasting from the link i gave you: 3CKJz9hDUKyBPancyttyax99L55VZMXbYK 0.0001 BTC
1FMaFP6GK5MzTW8FdhTscgGrQrVxdXTopk 0.0001 BTC
354wkU1Gc46omsygBWSZu9xw5BGmSHGo1F 0.0001 BTC
1NUUHV4pYJBYtscP3E6nyFKkC8t3HoJxVm 0.0001 BTC
1DhbgCgYLPWkhEVgk4mj52twGbun3V38f6 0.00010001 BTC
1Kjbab6XyP75D8MT2b5GYH7RYD52RYusis 0.00010003 BTC
1Mamg42TRWZTg96d7f6mTavqhA5YTo5Xrd 0.00010004 BTC
1HBr8N1vo6MEBFsiszsyBRPhiVHVzVscdh 0.0001005 BTC |
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello!
How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved. Hello, how about my balance? When I will receive it on my bitcoin address? If you can't send it to my bitcoin address, can you help me to return it to my epayinfo balance and change my bitcoin address to my xapo address so that I can withdraw the balance to my xapo account? Hi All of our pending transactions has received confirmation. Can you confirmed that you've receivd your amount? I still don't get the money on my balance. Please just return the balance to my epayinfo account and help me to change my bitcoin address into my xapo address 3Q3VtW8x2Je4dGpgEXRWxRYZeRpBsbwWLx I want to withdraw it to my xapo account because I'm tired to withdraw it to bitcoin address, but it never arrives. How about my problem? Hi Your transaction was e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c right? My transaction hash adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Isn't your address in this transaction? https://blockchain.info/tx/adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Yes, my address 1HBr8N1vo6MEBFsiszsyBRPhiVHVzVscdh mmm, well you've received your amount... |
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