ePay.info (OP)
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March 20, 2017, 08:27:11 PM |
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You guys are ignoring me?
Hi No, we most have missed your ticket. I'll answer your personally
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bitman29
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March 21, 2017, 09:32:05 AM |
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New Script ? There are new things and please check the eth rotator registration....thanks
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ePay.info (OP)
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March 21, 2017, 09:35:14 AM |
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New Script ? There are new things and please check the eth rotator registration....thanks
Hi The rotator is being reworked right now for tomorrow update. The new script is under internal test.
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bitman29
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March 21, 2017, 11:01:45 AM |
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OK Thanks
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ePay.info (OP)
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March 21, 2017, 02:18:53 PM |
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Hi We've already answered in your ticket
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BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
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March 21, 2017, 04:10:23 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users.
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ePay.info (OP)
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March 21, 2017, 04:26:53 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon.
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felicita
Legendary
Offline
Activity: 1582
Merit: 1031
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March 21, 2017, 04:41:55 PM |
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resposnse is "-6"
i also sendet you my payment code in the ticket so maybee you can help me to find the bug . i never changed this code o0 I only changed the api key in the ticket..
kind regards
Quoting from here: https://epay.info/API/-6 ACL is active and server IP address is not authorized. Probably your hosting has changed its IP address? Run the following from your server and it will give you your server IP address. http://api.epay.info/ip.phpok thnak for help now i removed my server ip from the ACL ! But i found out that i have to allow this ip: 172.68.214.146 but this is not my server ip and iam not using claudflare ?can you say me from here this ip comes as you cna see here this is my server ip : http://ip-api.com/#yannik.biz ; 85.255.1.203 but when i only allow my server ip then payout not work i have to allow the cloudflare ip ?? but i dont use cloudflare -.- btw. can you readd me to your rotator ?kind regards
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ePay.info (OP)
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March 21, 2017, 05:32:49 PM |
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resposnse is "-6"
i also sendet you my payment code in the ticket so maybee you can help me to find the bug . i never changed this code o0 I only changed the api key in the ticket..
kind regards
Quoting from here: https://epay.info/API/-6 ACL is active and server IP address is not authorized. Probably your hosting has changed its IP address? Run the following from your server and it will give you your server IP address. http://api.epay.info/ip.phpok thnak for help now i removed my server ip from the ACL ! But i found out that i have to allow this ip: 172.68.214.146 but this is not my server ip and iam not using claudflare ?can you say me from here this ip comes as you cna see here this is my server ip : http://ip-api.com/#yannik.biz ; 85.255.1.203 but when i only allow my server ip then payout not work i have to allow the cloudflare ip ?? but i dont use cloudflare -.- btw. can you readd me to your rotator ?kind regards Hi As i said domain ip address could be different from your server IP address. Can you contact your hosting? Y -- Yeah sure, can you send request? and , welcome back
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felicita
Legendary
Offline
Activity: 1582
Merit: 1031
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March 21, 2017, 09:24:16 PM |
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Yeah sure, can you send request? and , welcome back iu have allready requestet the rotator about 4 days ago !! Rotator Placement Your faucet is not on the rotator Request in progress regards
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ePay.info (OP)
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March 22, 2017, 12:57:33 PM |
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Yeah sure, can you send request? and , welcome back iu have allready requestet the rotator about 4 days ago !! Rotator Placement Your faucet is not on the rotator Request in progress regards Hi Confirmed
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BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
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March 22, 2017, 02:45:45 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!!
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ePay.info (OP)
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March 22, 2017, 03:39:22 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem.
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BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
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March 22, 2017, 05:07:48 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem. okey you are checking the logs for api. i will wait no problem. but my ticket for sponsor payment more than 6 days ... need all this time.??! i ask just remove this request and put my site on the rotator.. just it ** to be clear 1- i pay 0.001 BTC for sponsor payment from 10/03/2017 the status of request is "checking" 2- i open ticket from 17/03/2017 to remove this request and renew my rotator sponsor. why all this days for this???!!!! sorry dude , you have very very very very bad support team.
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ePay.info (OP)
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March 22, 2017, 07:26:37 PM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem. okey you are checking the logs for api. i will wait no problem. but my ticket for sponsor payment more than 6 days ... need all this time.??! i ask just remove this request and put my site on the rotator.. just it ** to be clear 1- i pay 0.001 BTC for sponsor payment from 10/03/2017 the status of request is "checking" 2- i open ticket from 17/03/2017 to remove this request and renew my rotator sponsor. why all this days for this???!!!! sorry dude , you have very very very very bad support team. Tickets are spread across the team Can you give me your ticket id ? We'll have a talk with your handler
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BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
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March 23, 2017, 06:38:58 AM |
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Hi We've already answered in your ticket same answer of every ticket "we will check it." and you take days without any actions or answers. i have 11 days waiting for sponsor ticket without any actions. this is not regular issue this is one of two important issues. 1- your site is hacked and there is people can stolen balances from faucets. 2- your api has bugs and it's also can taken from faucets balance. this is important issues you have to check it quickly and be clear with your users. I promise you we are checking. and you'll have an answer soon. i'm still waiting and nothing happen?!! 1- 6 days you tell me you will check my request for sponsor payment?!! lol 6 days not enough to you to open your cpanel and check my request.?!!!!!!!!!!!!!!!!!!!!!! and what is your action?! you remove my site from your rotator. 2- api issues -> balances stolen and you need more than 48 to check it?!! my balance is empty and i have to pay to users next friday, so i can't deposit any amounts to my account until you fix your api. so what happening ??!!! Hi I understand, We are checking all the logs and activity and trying to pin point your problem. okey you are checking the logs for api. i will wait no problem. but my ticket for sponsor payment more than 6 days ... need all this time.??! i ask just remove this request and put my site on the rotator.. just it ** to be clear 1- i pay 0.001 BTC for sponsor payment from 10/03/2017 the status of request is "checking" 2- i open ticket from 17/03/2017 to remove this request and renew my rotator sponsor. why all this days for this???!!!! sorry dude , you have very very very very bad support team. Tickets are spread across the team Can you give me your ticket id ? We'll have a talk with your handler sponsor ticket : #25635 i want you to see this ticket also #25464 when i got something wrong in my account, i sent to your support team. what happen??!! they close my ticket without any search. when i search by my self i get there is small transactions from my account. friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
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ePay.info (OP)
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March 23, 2017, 09:01:05 AM |
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sponsor ticket : #25635
i want you to see this ticket also #25464 when i got something wrong in my account, i sent to your support team. what happen??!! they close my ticket without any search. when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples?
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