Changelly is a very good instant exchange platform with low transaction fee. I have used it several times on my Coinomi wallet to change one coin to another.
Thanks for your feedback! We are glad that you are satisfied with our services! In case of any complications or doubts occur, please don't hesitate to contact us. We'd be happy to assist! |
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Hey changelly can you add XBC?Segwit/CSV coming soon......
Thanks for asking! In case you are XBC representative, please check our form for listing here - > https://goo.gl/forms/cVlP8mRq8033pIDA3. We will familiarize with the information provided and contact you in case of the further partnership. Thank you! |
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We are wondering how exactly we protect these services and where our so-called feedback was left as none of these actions have ever been done. Once again, your transaction wasn't processed on Changelly, there is no information about it in our database. In case you are experiencing any issues with transactions on Changelly at the moment, please kindly specify them.
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As the transaction in question wasn't performed by our company, we have no authority to operate your funds. Please contact the relevant service directly.
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As your transaction wasn't performed on Changelly, we have no access to any data concerning your operation hence we do recommend you to contact the relevant authorities directly. Please take into consideration that we are not responsible for transactions via services that use our publicly available API. According to this article https://medium.com/@arennathan9/changenow-scam-or-review-how-ni23457-blackmails-the-exchange-978c483ef81a, you took an image with someone’s passport from google-images thus compromising yourself. Unfortunately, we cannot assist you with this matter as that's not our area of responsibility. |
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Please let us clarify the matter. Changelly was established in Prague and has been providing a trustworthy service for 2M customers for more than 3 years. Our company offers publicly available solutions like API and a white-label that are widely used by exchange companies like Excap, Coinswitch and many others. It also means that everyone can use our API to create their own exchange services. Unfortunately, there is no surprise that Changelly is quite popular and frequently copied. We are also struggling with many fishing services that have no connection with Changelly at all. Hence, we do recommend everybody to be extremely careful and double-check domain names. Please make sure that it is exactly changelly.com.
As regards your post, could you please tell us what we confirmed exactly? Also, given the moods in numerous threads, it seems like a provocation.
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Hello! As regards your query about adding MNX, you are always welcome to fill in the special form - > https://goo.gl/forms/cVlP8mRq8033pIDA3. Our product team will familiarize with the information provided and contact you if we are interested in further cooperation. Looking forward to hearing more about your coin! |
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Hello!
Could you please specify what cryptos you'd like to purchase?
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The best exchanges on which you can instantly exchange one crypto currency for another are Bitfinex, Poloniex and of course Kucoin. Was glad to help.
You didn't help, because the question was about "instant exchanges" which there are only two of that I know, and OP mentioned both of them. I like both Changelly and Shapeshift, but I can't use the latter because I'm a US resident. And Changelly doesn't support Dash anymore, which is one of the coins I buy when I buy any at all, so I haven't used them in a while. I heard that there was some sort of "maintenance" going on with something regarding Dash, but it's been going on for quite a while and never was clear what the issue was anyway. Gotta love the complete lack of transparency at these places. Other than that, they're both pretty good services IMO. Never had a problem with either one of them, and it beats using an exchange. I'm aware of Changelly but haven't test it out
These two exchanges both basically do the same thing, and they do it pretty well, so a rational person would probably just pick the one with the lower expense. I think there's some variation in coin offerings, but if both offer the one you want, just go with the cheaper option. Hello! Our team added Dash back several weeks ago. The maintenance was related to our wallet updates. Also, we'd like to thank you for the feedback regarding our services. Appreciate it! |
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It would be great to see BITCORE_BTX btx in changelly.com
A perfect electronic payments solution for the future.. 1️⃣
We will be happy if changelly team considers this amazing crypto for there site... 🔝🔝🔝
Thanks for the interest in our service! As we are always looking for new promising coins and solutions, please fill in this form - > https://goo.gl/forms/cVlP8mRq8033pIDA3. Our product team will check your request and contact you if we are ready for cooperation. Looking forward to hearing more about your coin! Thank you in advance. |
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We were in contact with Changelly a while back to get XBC added.We are looking at activating segwit/CSV in the near future.Its hard to get a response though?
Hello! Have you already filled in the form and checked the overview materials? https://goo.gl/forms/cVlP8mRq8033pIDA3If not, please do it ASAP so our product team could familiarize with the info provided and take a decision regarding the coin. Hope for your understanding! |
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Changelly is definitely a good platform to easily purchase altcoins with BTC and few other available pairs. I hope there can be more alts to choose from. It will also be nice if Changelly can spearhead the addition of another base cryptocurrency currency apart from the popular BTC, BCH etc.
We appreciate your feedback! By the way, at the moment we have over 100 coins and tokens listed which you can easily buy/sell on Changelly. You may check it out now! |
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good job & best think
Thank you!  |
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Hello! According to our database, both transactions were successfully refunded and funds in question were delivered to your wallet. Please don't hesitate to contact our support team at support@changelly.com or via a live chat on the main page. We would be happy to assist you in case of any complications! |
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Hello, Allertino!
Sorry for the inconvenience!
As we can see from our database, your case was investigated by OTA (we've successfully fixed the issue) so your funds will be reimbursed soon and delivered to the wallet provided.
Hope for understanding!
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Dear fellows,
We understand your frustrations, but the KYC procedure is meant to protect our users from fraud activities.
Unfortunately, Monero attracts numerous criminals who try to cover their tracks by converting funds to XMR, as it hides a sender and recipient. Due to scammy activities recently took place in Monero, we have to be sure that funds are not fraudulently obtained. We have implemented an alert to warn our users who want make big exchanges which inludes an information that their transaction can be put on hold and that they will have to provide documents required for European KYC/AML directives and regulations.
Please note, that most of the exchanges are processed regularly and are still anonymous.
We appreciate any cooperation.
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Hello,
Did you recieve you refund? If not, would you please be kind and let us know your transaction ID so we could find out what happened. We respect our customers and we wouldn't scam anyone.
Thank you!
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Dear Customers, due to the demand that increased 4 times for the last weeks, our support team is clogged. Bitcoin and Ethereum blockchains are always overloaded, exchange partners stuck the orders under the extremely high load, etc.. We are working to expand our team, but hiring and educational processes take time. We pledge to reply to your queries in 72h on avg. We highly appreciate your patience and value your time! We suggest you not to duplicate tickets and provide hashes and TX id's in a plain text. We are able to answer at support@changelly.com only, as we are checking social networks occasionally. Thank you for the trust and hope for your patience! |
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Dear Customers, our deeply apologies for such a long delay. We are overwhelmed in support. Amount 10 BTC
Money received 07 Dec 2017, 18:29:34
Fee 2,838.313911 XEM
Exchange rate 1 BTC = 56,645.675214 XEM
Transaction # be0c37671032
======================
Funds has been sent again to your NEM/XEM wallet. Please, check the balance! After all these years in the cryptoworld, I seem to have walked right into this with my eyes closed.
Changelly - My transaction a9a5f964a27d has peen pending for 8+ days, after the funds reached your wallet.
We've upgraded our Byteball wallet and resent funds. TX seems to be confirmed. |
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Hello, Tried to reach you on normal support channels I need help with Transaction # 2900401eac39 I sent 4657 Maid in exchange for LTC from my address 1FGWoGifVGukbu1n9vCTsmGmEaBsR91JCU to your address 1HLoaADizDGmrqXSRfq1HdTGnsbviHy72d and the exchange was supposed to go through to my LTC address LPPNmgV2uiMN5TqLyYaeE9WQzekrMkZhzt as you can see in the link below the MAID are now in the address that you controlhttps://omniexplorer.info/lookupadd.aspx?address=1HLoaADizDGmrqXSRfq1HdTGnsbviHy72dand the amount was confirmed on the blockchain. now the TXN was cancelled on your site beacause it says the MAID were not received but they were absolutely. You are now in control of the MAID in your address 1HLoaADizDGmrqXSRfq1HdTGnsbviHy72d Can you either SEND THEM BACK or go through with the TXN? dear Customer. our OMNI/MAID wallet is under maintenance after the Tether/USD stolen funds issue. Your funds will be refunded, once we update the wallet. Hope for your patience! |
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