I was asked to respond here (not by OP). I must say I find bambolina's posts difficult to read (which is why I never bothered to read everything when I saw this topic earlier). Proofreading before posting would help, but posting the same things over and over again just makes it harder to read everything.
First:
To start with i have played over 15k in on this casino, opened 4 accounts as everytime i was playing too much i put my account on time out as the chat operator refused to close my account.
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I initially won a jackpot but unfortunately lost it all playing it again as their withdrawal option are 15 ltc daily ,a good way for the casino to get their money back.
I have played a lot and spend a lot of time playing at the same slots as this is my taste and after 3 more accounts between breaks ( everytime I lost lot i put the account on break) and when I wanted to play again I opened a new one which was allowed.
It sounds like you should really stop gambling! Closing your account won't help, as you can just create a new one, especially if a VPN is allowed.
casino is not licensed
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I am amaze that if one spends a fortune they are ok with but once they wins and yes I did win the jackpots but I played lots of money and mostly lots of time.
Did they assume was impossible to win? this how I felt when I kept loosing,yet they got my money from my deposits and took the winnings.
How can a casino acts in such ways?
It's simple: they love taking money and they hate paying. Add the fact that you can't really do anything about it, and it creates the perfect opportunity to keep your winnings.
I've read LTC Casino's posts in this thread. The problem is: I can't verify anything from either side of the dispute.
Playing 16 hours in a row with not a second interruption is out of the ordinary.
Can you send me a full overview of all bets made during these 16 hours? CSV would be preferred.
@bambolina: can you confirm you played manually for 16 hours without a second break? No toilet, no drinks, no distractions?
I think it's obvious to everyone that these questions are essential to the investigation.
It sounds to me like you have no evidence whatsoever, and are just looking for a reason not to pay.
To that end, we have reasons to distrust the Wazdan studio. They behave like an interested party
So let me get this clear:
You offer a game.
Someone wins.
You don't want to pay.
The game provider tells you all is fine.
You don't like it and assume the game provider is in on it.
You don't want to pay.
Due to egregious violations, we have made a decision to withhold the payout. The decision is final. We have also ceased all operations with Wazdan due to the loss of trust and their questionable business practices.
Quoted for reference.
It's your responsibility who you do business with, but you shouldn't use your business choices to deny a user their winnings.
P.S. We have no right to make privat correspondence public but we may provide it to the forum administration.
What makes you think the Bitcointalk forum Admin has any interest in private data?