First your email doesn't work (at least with mail.com) "Delivery to the following recipient failed permanently: support@e-coin.ioTechnical details of permanent failure: Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines. " Second i placed an order for a physical visa card on 09/14/2015 and nothing till now, its just "pending". No tracking number, no email, no information. Whats going on?it's all been resolved, hasn't it? |
|
|
|
Главное, чтобы в качестве residence address у вас был указан адрес, который сможете подтвердить документально. Адрес доставки можно выбрать любой
А какие документы сгодятся для подтверждения? Счет оплаты за ЖКХ? Еще такой щепитильный момент: Какие данные остаются у банка, чей ATM был использован в качестве вывода средств? ФИО холдера карты остается? Я опасаюсь что при постоянном (до 10 раз в месяц) снятии сумм(~600USD за раз) могут возникнуть подозрения(в целях продиводействия коррупции, отмыванию денег, терроризма и.т.д., ну вы знаете) и банк при следующей попытке может заблокировать карту и вызвать СБ. счет - да (должен быть на ваше имя, адрес и не старее 90 дней) Полный список возможных документов: https://help.e-coin.io/hc/en-us/articles/202397331-How-do-I-verify-my-E-coin-account-По щепетильному вопросу готового ответа нет, надо уточнять у банка-эмитента, попробуем.. |
|
|
|
Hi there , I have to say that the service is pretty good , same thing for the customer support I always get answers in less then 12 hours however I have a question , I deposited to my BTc wallet then transfered to my Visa card and verified Paypal all worked just fine and perfect .. now is there is anyway to transfer back from the Visa card to the wallet ?
I guess you missed my question on the other page , any chance you could answer me please  thank you cannot possibly answer it here, as it is account related. if not yet answered, it will be by support (given you have addressed it to support@e-coin.io) |
|
|
|
A good research is always needed when you want to use a service.
Especially for long-term (at least 3 years) which then the card expires.
I'm waiting for gosha's reply too, maybe they need to update their website because it's confusing.
agree about good research. All shown here: https://www.e-coin.io/bitcoin-debit-card-fees-and-limitsIf there is something we've missed, please, let us know It's ok now, i thought that we should pay 2$ one for sms and one for monthly fee. If i don't made any transaction, and no sms is received, do i have to pay still pay the SMS monthly fee? in the months with no transactions on the card there is no monthly fee ($0) |
|
|
|
I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?
There is a way to generate an adress , when you do that , you send BTC to that adress , once you have six confirmations you will see that sent BTC into your balance (first balance) . Now for what comes to the second balance which is the Virtual card balance , you have to go to "Load card" and fill the amount needed .. Now you will withraw from your first balance (BTC) to your Virtual card and then you can use the virtual card to buy online or whatever you wanna do with it . With $10 Minimum That sucks, I thought there is just 1 balance so I can easily add funds to my card  Well that sucks but if there was another option then would be perfect. Lets say to convert back the card balance back to bitcoin. Which means to buy bitcoins with your card, they said soon so it would be awesome, let us know how it goes. adding the buy bitcoin function is one of the things in the pipeline.. |
|
|
|
I just ordered a Virtual USD card
I'm a little bit confused with the balance, because there is 2 balance appear (My Balance & Card Balance)
If I use the card to buy something, will it take the money from all of the balance or just the Card Balance?
please, clarify your question. Better to support@e-coin.io with screenshots of whatever is confusing you. From the sound of it you are talking about two different things - the BTC balance of your wallet and the fiat balance on your card, but need to be sure this is the right understanding |
|
|
|
A good research is always needed when you want to use a service.
Especially for long-term (at least 3 years) which then the card expires.
I'm waiting for gosha's reply too, maybe they need to update their website because it's confusing.
agree about good research. All shown here: https://www.e-coin.io/bitcoin-debit-card-fees-and-limitsIf there is something we've missed, please, let us know |
|
|
|
if you don't use the card, no monthly fee for such months.
In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee
I see that Inactivity fee are free, but is there any "active" card monthly fee, i cant find that on the website. There is a link on the website to this pdf file with the fees https://www.e-coin.io/assets/helpcenter/cardlimits.pdfhowever it is not mentioned that if there is no activity during the month, the $1 maintenance fee will be waived @gosha Maybe you can update that? all available here now: https://www.e-coin.io/bitcoin-debit-card-fees-and-limits |
|
|
|
please tell me why when i load my e-coin card balance stay zero i have loaded it by 32$ but it still zero
impossible to answer such question here, please, write to support@e-coin.io |
|
|
|
Кто снимал наличку в банкоматах банков рф по этой карте? Поделитесь опытом.
Сколько за раз можно снять? На сколько я знаю для карт сторонних банков рф 5-10тыс. ограничение в банкоматах. А как будет с этой?
это зависит от конкретных банкоматов (банков операторов) |
|
|
|
Интересует ряд вопросов:
1) Какие документы в случае с ру нужны для верификации (скан ру-паспорта + что-то еще)?
2) Есть ли интеграция с BTC-E биржой (можно ли пополнять карту BTC-E чеками)?
3) Если адрес доставки карты не будет совпадать с адресом прописки в паспорте ничего страшного?
1) как правило, достаточно фото страницы и страницы с пропиской российского паспорта 2) нет 3) абсолютно ничего страшного. Главное, чтобы в качестве residence address у вас был указан адрес, который сможете подтвердить документально. Адрес доставки можно выбрать любой |
|
|
|
I am pretty sure you are aware if you do that, you risk paypal mark accounts verified with this cards as shady. While they can't forbid use of card since they can't forbid Visa nor Master, they can mark accounts as shady and not let you spend any PP balance from it. Or let it spend in big confirmed stores. That is the price you pay when some VCCs are too often used to verify PP accounts which later gets limited. Since my psychical card seems to be lost in mail, I will wait a little bit more, and order virtual (was not an option when I was ordering). I would attach it to my already verified PP, but use it sometimes for purchases instead of my actual Visa attached to my PP. I would like virtual cards not having a preload option. That will discourage Pakistani/Chinese sellers of VCC to use them. All of you know Vietnamese VCCs you can buy for 5-15$ and verify PP. They do work, but flag account for long time. I would be happy e-coin cards stay on course where their VCCs will be used for PP verification from people that actually need them, and not massively bought by shady dealers. This are just my two cents though...
these are very valid points, mate, thanks for sharing. Is there a reason PP would treat plastic and virtual cards differently? |
|
|
|
Thanks for explaining this, very helpful, got it.
In general it mean that it is e-coin fee, but just mentioned as SMS fee, if i don't use the debit card let's say for 2 months, there will be no sms, but i still have to pay the fee. Soon i will get one debit card just waiting if i win in the e-coin promotion.
if you don't use the card, no monthly fee for such months. In fact, we want to convince the bank to waive the monthly fee completely, but need to gain some more traction - the more cards issued, the higher the chances that we can get them to remove the fee |
|
|
|
On your web page it says that fee for virtual card is 0, virtual card is free. When I try to get virtual card I am charged 3 $. Please correct this, and I hope there are no some additional fees on purchases.
well spotted. It was free for the duration of the promotional period, which is now over. Will update the page shortly... The same happened to me. It says free and when i try to get it it charges me $3. That is false advertising. It was free for a limited time, not sure why you call it false advertising, it wasn't even advertised as such.. |
|
|
|
how much the minimum budjet using this to verified the paypal??
and how to have debit.? what do i do?
as of yesterday, you can order a virtual card with pre-loaded balance (that's in case you don't know what Bitcoin is or don't use it) |
|
|
|
I don't understand this "ATM Transaction Domestic and International"
To which country are you referring domestic to? To the shipped country or the country that issues the debit card?
Monthly SMS notification fee (not optional) - We want it or not 1€ will be deducted from our balance right?
the monthly fee is only charged for the months when you use the card. If no transactions are made in a particular month, there is no charge. No inactivity fees either. |
|
|
|
Есть какая-нибудь статья с актуальными данными на сегодняшний день в которой описаны все подобные существующие карточки?
Интересуют описания, условия использования, минусы, плюсы, лимиты и тд.
По нашей можете посмотреть здесь: https://www.e-coin.io/bitcoin-debit-card-fees-and-limitsПо отзывам клиентов, лучше вариантов пока нет, если брать в расчет весь комплекс факторов |
|
|
|
|
Show Posts
