Thanks for all the help guys. The BTC did eventually turn-up and it was an issue with the exchange (Bitfinex) which was eventually resolved.
It sounds like you have downloaded either the "standalone executable" or the "portable" version of Electrum rather than the full installer... This is why you don't have desktop icons etc.
That does seem to be the case. I wonder, if I was to simply download the full windows version (and also update in the process), if it would still be able to restore the balances etc. from the current version or if I need to back-up any specific wallet files? On another note, I do not remember my seed phrase, but I do have my password, I was wondering if there is a way to get the seed phrase back or reset it?
Thanks