withdrew 0.1 btc twice, then it said hot wallet is empty, contact support
withdrew a few (3-4) bch in small increments as it wouldn't allow a withdrawal above 2 bch.

i have had good history with the site's support coming through but these wallet issues are concerning.

I've been trying to cash out my BCC for several days + , keep receiving "Something went wrong, please try again or contact us via email in the FAQ section"

pre-snapshot i sent my coins to mycelilum

When I copy and paste my private key from mycelium into coinomi's sweep wallet i get the error "could not recognize the private key format"

coinomi does say supported formats wif, bip38, mini private key. and i thought i read elsewhere that mycelium uses bip44?


any tips or tricks or leads in the right direction?

correspondence extending from holdplz@gmail.com emails

i transferred my bcc to safedice without ever establishing a password for my account. I sent them from bittrex so I don't have access to private keys nor access to wallet selection to send from the same wallet i originally sent from. i have access to the bittrex account which shows the transfer, txid, etc. i also opened a support ticket with bittrex to see if they can help with the private keys or wallet address.