Hi,

Gold User here, I've done some transactions and everything always went smoothly until yesterday.

Deposit blocked for 12+ hours, no replies from support. Already losing money with this.

Really disappointed with the service now.

Please check emails from me, PID F949340323809627115

Mário

What they are doing is very wrong. They shouldn't be able to destroy the tokens just like that. Sent them message via Facebook and Twitter, no answer until now.

Also opened here: https://www.reddit.com/r/ethtrader/comments/6ygfml/1000_prxy_removed_from_my_account/