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1  Economy / Exchanges / Re: Crypto Capital Do Not Pay on: February 02, 2018, 10:49:37 PM
Guys,
I already got my money.
This is what I was doing:

1. emailed two times on 25 Jan to Accounts@cryptocapital.co and support@cryptocapital.co and emailed again on 29 Jan to contact@cryptocapital.co with tag [URGENT] like that in the subject and said I need the money fast in the email
2. Then, on Jan 30 someone replied my email and said like this in the email
"<contact@cryptocapital.co>
Hello and Thank you for contacting us.

We apologize for the delayed response. We are currently experiencing a large number of transfers, which has caused a backlog for transactions.

We understand that this is an inconvenience and are doing as much as we can to increase our capacity to process more payments.

For now, we can offer to have the funds you attempted to transfer credited back to your account so that you may transfer the funds to an exchange OR you can continue to stay in the queue for your existing and pending transfer.

Please let me know how you would like to move forward.

Thank you again for your patience.

Thank you,
Jay
Support Services
Crypto Capital Corp "

3. I replied I want the money to be credited back to my account. Then, on 31 Jan they rejected the transaction and credited back my money to my cryptocapital account.
4. I sent internal transfer to cex.io account ( do not need waiting for authorization for internal transfer, the process is automatically).
5. Today (3 Jan), cex.io confirmed my deposit, I bought some bitcoins on cex.io and sent that to local exchanges, sell it all and I requested cashout from local exchanges.
Everything solved. I feel happier.

Try this to get your hard earned money back, guys. Cry
2  Economy / Exchanges / Re: Crypto Capital Do Not Pay on: January 25, 2018, 04:33:15 PM

Mine is pending since the 18th January.
I know this isnt a huge length of time compared to some people...
However, have you emailed them or received any response?

Relax.... we will sort it out!!!  I am sure there are others on this forum who will help us out as well.
I love the crypto community.  We understand that we need to stick together and make sure that the financial systems work for us!

I already emailed cryptocapital support 2 times, but no response until now.  Cry how bout u??
I just can't believe they need a whole week like this for authorizing the transaction
3  Economy / Exchanges / Re: Crypto Capital Do Not Pay on: January 23, 2018, 04:03:28 PM


Hi! I'm also have the same problems with you. I have USD 23K in pending transaction waiting for authorization. This thread makes me feel so scared  Sad
[/quote]

Hey, don't worry at least we are both brothers in the same boat.  We will keep bailing until we get it to shore!
I will keep you informed here as to how I go.  How long has the 23k been pending for?

[/quote]

That's great! Grin the 23k USD has been pending since 19 January waiting for authorization. . How about you? This week EXMO (Russian exchange) already removed crypto capital from their withdraw option and now I feel more scared  Cry
4  Economy / Exchanges / Re: Crypto Capital Do Not Pay on: January 23, 2018, 01:52:23 PM
Hi!  I have a similar problem, I have £16k waiting in a pending transaction 'waiting for authorization' to be sent from my CryptoCapital account to my bank account in the UK.
Have you had your queries answered or resolved?
We can join forces to see if we can press them a little harder maybe?

I think CryptoCapital is under resourced in terms of customer service.  This maybe the real issue, but I think they need to tell us.

Has the money actually left your CryptoCapital account?

-Sid-


Hi! I'm also have the same problems with you. I have USD 23K in pending transaction waiting for authorization. This thread makes me feel so scared  Sad
5  Economy / Exchanges / Re: CEX.IO Withdrawal times - any experience? on: October 12, 2017, 09:11:40 AM
I see a lot of people feels the same with me.

I'm still waiting my withdrawal request 7646.56 USD and 9950 USD since long time ago to receive in my bank account! and they took a long time (like two weeks) to just confirm the transaction. so crazy
That's a lot of money!
Something that still doesn't make sense with my mind is my second withdrawal arrive earlier in my bank account than my first withdrawal.
 Sad
6  Economy / Exchanges / Re: **CEX.IO Bitcoin Exchange ** Buy Bitcoins with Cards in iOS / Android App*** on: October 04, 2017, 03:59:40 PM
my tickey number is 340768, cex.

Please check, and do it fast

It's already more than two weeks my gosh
7  Economy / Exchanges / Re: CEX.IO Withdrawal times - any experience? on: October 02, 2017, 09:52:53 PM
Me too. My fiat withdrawal request has been pending since 2 weeks ago.  Sad
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