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Hi,
Your response to your ticket/support system is extremely slow. It has been almost 2 weeks since I placed my sizable USD deposit and it has not been credited to my account. Can you please update my ticket RJB-982-93189. I have supplied all my information and my Swift copy. Will I have to endure this kind of service every time I make a deposit with your company?
Thanks for crediting my account :-) But you are not out the woods yet. Now my funds has a "Money hold. 715 hours left" when I try to transfer my bitcoins. I already sent my ID and verification documents 2 Weeks ago via ticket SXZ-719-66445. Please help clear up this last hurdle. My ID documents has already been verified. Just to update. My account was finally unlocked today with my money. I ONLY had to wait for it 16 days, open 3 tickets, submit wire transfer receipts, have over 2% deducted, send ID and address documents 3 times and post in this forum. |
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Hi,
Your response to your ticket/support system is extremely slow. It has been almost 2 weeks since I placed my sizable USD deposit and it has not been credited to my account. Can you please update my ticket RJB-982-93189. I have supplied all my information and my Swift copy. Will I have to endure this kind of service every time I make a deposit with your company?
Thanks for crediting my account :-) But you are not out the woods yet. Now my funds has a "Money hold. 715 hours left" when I try to transfer my bitcoins. I already sent my ID and verification documents 2 Weeks ago via ticket SXZ-719-66445. Please help clear up this last hurdle. My ID documents has already been verified. |
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Hi,
Your response to your ticket/support system is extremely slow. It has been almost 2 weeks since I placed my sizable USD deposit and it has not been credited to my account. Can you please update my ticket RJB-982-93189. I have supplied all my information and my Swift copy. Will I have to endure this kind of service every time I make a deposit with your company?
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Hi, I have a NEW IN HAND PS4 Bundle for sale that includes FedEx shipping to the US. My price is 1.1 BTC. I will be using BTCROW.com with the fees split 50/50. Or if you prefer paypal its $700. It comes with: 1 x PS4 2 x Dual Shock Controllers 1 x Camera 1 x Call of Duty: Ghost Game You can contact me at djmsystems1@gmail.com or PM if you are interested. |
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Why cant the luck stay around 100% for a while. Why from 192% straight down to 40%  Almost like the Texas weather, from one extreme to the other in a day. I suspect something is wrong still with slush's pool from the problems we had on Friday. Only 5 blocks found today.. My backup pool which has a less combined hashing power than Slush found 17 blocks for the day so far!!! What is going on?  |
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Almost 7 hrs to find a coin!  This is going to kill the great luck we have been having the last week. 20629 2013-10-27 05:37:03 6:45:51 1477630526 1561539 0.02717843 266303 25.18773243 50 confirmations left |
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I trouble-shooted this for the better part of 2 hrs on my KNCMiner. I lost 3 hrs of mining. But I guess that's the price to pay for the great luck I have been having here compared to other pools. I'll be on my Eligius backup untill this gets sorted out
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somethings up. I'm fighting with all my machines, someone hates me.
i switched my nonworking machines to eligius, now they work again... .  What was the pool that makes your miners freak out? slush...and it was fine before,....huh Hey Phoenix, I was working fine on Slush but I wanted to try Eligius so I switched. I ran with Eligius for about half a day and noticed I was getting better results with Slush so I switched back. Thats when all hell broke loose. Currently my Saturn will not mine with Slush anymore. I've cleared cache, reinstalled firmwares and nothing. But Eligius works fine, any ideas? I just had the exact same experience, so...no...im still trying to get this sat up...there is a cold vrm...?...what to do? Thanks for you input man. It turns out that Slush's pool was down all this time. It is still giving trouble to connect to. I will just stay on Eligius for now |
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somethings up. I'm fighting with all my machines, someone hates me.
i switched my nonworking machines to eligius, now they work again... . What was the pool that makes your miners freak out? slush...and it was fine before,....huh Hey Phoenix, I was working fine on Slush but I wanted to try Eligius so I switched. I ran with Eligius for about half a day and noticed I was getting better results with Slush so I switched back. Thats when all hell broke loose. Currently my Saturn will not mine with Slush anymore. I've cleared cache, reinstalled firmwares and nothing. But Eligius works fine, any ideas? |
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DHL shipped on Thursday morning from Sweden
got to me in NY this Friday afternoon
a little more than 24 hours. Im VERY impressed. I didnt expect it for another week.
BUT - the fan on the heatsink is floating around. It seemed to have detached. Im hoping it isnt broken off.
Its a Mercury and Im confused why they gave the Mercury (or at least the early builds) the HUGE cases.
Im assuming its the same chassis as the Jupiters, and they just didnt bother making a smaller one. At least 3/4 of the case isn't needed. But its a non-issue I suppose.
Also a bit disappointed that they didnt give molex/PCIE adapters with the machine like I got from BFL. I didnt expect it, but it would've been nice. This is just a nit pick of mine.
You have got to be kidding me!! My Saturn was shipped on Wednesday and it is still waiting to be cleared at DHL and the earliest I will see it is next week on the 23rd!! It is also East cost USA. Do you mind posting your tracking log? |
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My shipment appears to be sitting in OH with the following status: 12 Clearance event CINCINNATI HUB, OH - USA 4:48 AM Under "Further Details": The Clearance process for this shipment is on-going with additional details required for clearance and under "Next Step": The clearance process will continue once the additional details are provided for clearance Is this something out of the ordinary, or do all international shipments to the US go through this? I just hope it doesn't end up being seized by customs. I am so disappointed with the switch to DHL. The very least they could of done was to give you the option to choose. I paid for UPS and expected UPS because of their timely express shipping. 1st my Saturn's status was changed to shipped on the 15th and it wasn't actually shipped until the 16th. Then I had to email customer support for my tracking that I didn't receive. Today on the 18th it is now stuck in the CINCINNATI HUB, OH - USA with the status "The Clearance process for this shipment is on-going with additional details required for clearance". After talking with DHL customer support they say it will take 3-5 days to be inspected before it is released. My projected delivery date is October 23rd. The final destination is East cost USA. DHL is NOT the fastest option to ship our miners. And I'm pretty sure they are also the cheaper option. I wonder how much money KNC has saved using them. This just goes to show how a select few complainers can F*** UP things for the majority of others. |
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Saturn
Order #257X
Paid June 27
Status: Shipped
Location: USA
No tracking info sent yet.
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Status changed to Shipped approx 1hr ago but no tracking yet. Activity was also in my pool 4 hrs ago with the credentials I supplied in my account info.
Saturn
Order 257#
Paid June 27th
USA East Coast
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What do I do with all of the colored easter eggs I bought now?
You can try auctioning them off, like you did with your Terrahash pre-order  +1 |
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Man, I can't wait to see security at Stockholm airport when dozens of casually dressed men turn up with a non-descript piece of electronic equipment in a box they *insist* on taking on-board as hand luggage  lol... They might deny their boarding or worst case confiscate the said equipment for verification. |
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The spike was caused by Bitfury as others has said. KNC most likely will be using our pool information from our accounts when they test our units. Just monitor the forum for post from any of those Day 1 and 2 orders. They will be the first to see activity in their pools if KNC does this |
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Welcome to the 28nm Frontier of Mining
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Brace yourself.. 28nm Hashing Power Inside!
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I am also getting this model for my Saturn, only to accommodate the possibility for upgrade to Gen 2 later on. If not, I will just swap it with the modular 850 I already have in my PC down the road. |
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"Shipping days,
As most of you are aware we have added Day 1 or Day 2 to the orders which were based on pre-registrations. This is mostly complete now with only a few exceptions needing to be solved. Going forward we will add Shipping weeks to the other orders such as Week 1 or Week 2. This will happen nearer the end of August so until then you can assume that shipment queue is based on payment date."
Has anyone, other than the Day 1's and 2's, seen their orders updated with Week 1 or Week 2 etc. as yet?
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