this is encouraging

I edited the comment above but here you go: http://www.reddit.com/user/bitinstant

BitInstant just posted this to reddit.... "We haven't collapsed. We launched a new beta site a few days ago and we're working on bringing full functionality to the site. Most current orders are going thru just fine." http://www.reddit.com/user/bitinstant

Those crooked fuckers are trying to bring in new business rather than deal with the issue. They have the worst customer service of any business on the planet.

If they pay interest or emotional distress, then they might win me back. But at this point I have absolutely nothing good to say about BitInstant.

Their online reputation is being destroyed, which is about all they have. Just give us something to ease the stress of losing hundreds of dollars without a trace.

No one is reporting that their funds got through, so what exactly are you girls doing?

Come on BitInstant.... this is ridiculous. You told me that my bitcoins would be in my wallet in minutes and it has been 4 days. I desperately need these funds, and you are effectively ruining my life.    I think you should be taking this more seriously... maybe have customer service on this forum or reddit around the clock to answer questions. If I ran your company I would have issued a reassuring statement, offered a 1BTC gift to all customers involved, and worked all day and night to get these orders through. This is not a problem you can just gloss over... you should do whatever possible to make this right.