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I found out from their tech support that any change of password or email address will lock out your account for any withdrawals for 2 days. That's why I was unable to withdraw funds.
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A friend who is in contact with Cloudhashing said that he is claiming Terrahash never refunded his money. Hmmm...
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Good news TH is finally going to test the new K16 PCB.
Seems like this should have been done a couple of weeks ago.
If changes need to be made this could cause more delays.
Lets hope it goes well and the boards hash with low hardware errors rates this time.
This should have been done in mid-late July, not just a couple weeks ago. Truth is, even if TH had received the chips on time they would not have been ready to have the boards made and shipped by Aug. 15th. The Spartans were parsimonious of patter. When they refused Athenian terms, on one occasion, the herald declared : "If we come to your city, we will raze it to the ground." The Spartan answer was the one word: "If." "If" is a two letter word with a huge meaning. If a bunch of gas particles did not get together to form the Sun, we wouldn't be here today. hahaha, that made me LOL. |
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Cancelled my order and filed claim with my CC company. It was a nice dream while it lasted. Maybe I'll consider one of the 2nd gen miners when they come out late this year...
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Very vague at best... who was it that was calculating orders vs shipments? so out of 130k chips who can expect how much and when?
Do we/TH stand a chance, if this is really so? coud be another stall and delay move....from yifu. He is good a stringing people along. Lets hope its real.
Its not. Its already too late if you figure the difficulty increase. The ship has sailed. Had we got our units on the 15th at the latest, we probably would have ROIed. We should have had them earlier and we would have profited some. Hey who knows... Terrahash may throw us all a little bonus to our favor, to help offset that difficulty increase. Even a bonus k16 or two, for half price or something creative that won't break their bank and would satsify all those who have hung tight and have suffered a difficulty increase while waiting. Now that would calm things down,,lol, IF the chips actually are enroute. I am about to issue a claim with my credit card and get a refund, but I'd consider not doing that if TH were to offer up more K64 boards for my partially full DX-Large so I have some potential for ROI. Otherwise, I'll let Discover duke it out with them. |
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So, I tried to file a claim with paypal for a refund and they auto-rejected the claim because it is more than 45 days. Any advise on how to advance this further? Should I call paypal?
Keep in mind this is to everyone's advantage who is after order 45*. I never received any communication from Terrahash when I contacted them weeks ago. So, I assume I am on my own to try to get a refund through paypal. As I remember it, the refund policy was changed after I placed the order.
Your only recourse is if you paid via a credit card through Paypal. Many credit cards will offer 90 day protection and will file a claim on your behalf to try and get a refund. |
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Amex Policy within the States is 60 days - which is crap considering how much people rave about Amex customer service. The only card that I have found which has an unlimited dispute window is Discovercard but require documentation. However, it still remains to be seen whether their unlimited dispute promise has any teeth or not.
I just spoke with Discover today, and they said their chargeback/dispute window is 90 days. |
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I am the customer. I have not received my product nor was I told that there were no refunds available. I did not agree to any terms or conditions that delineated a no refund policy. If I want a refund for whateverthefuckingreason then I deserve one.
The no refunds policy was actually in place before the pre-orders started. Not their fault you couldn't read. But Amir told people earlier that refunds would be offered up until the ship date. The policy was changed 2 days before the order period was opened up. So it was a bit disingenuous.  |
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Click Refresh. No chip news. Grrr... wait 5min Click Refresh. Ugh...no chips. Grrrrr Go get coffee.. wait 10 min... click refresh .. hmmm Still no news of Chips..  loop So, hows every one else's day going? lmao hahaha, so true. Add in a few steps for running ROI calculations using 3 different calculators and a custom google spreadsheet and increasing sinking feeling that it will be better to sell the box on Ebay then mine with it. It's really beginning to feel like Avalon is f*cking people over on these chip orders. |
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Has anyone heard what the error/failure rate of Avalon chips is? Wondering if it's too soon to know for sure. Maybe there are some stats from the first 2 batches of Avalon boxes?
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TH does not seem to be answering requests for refunds.
TH secretly snuck in a "no-refunds" policy at the last moment before opening up pre-orders. You have a valid point, but knowing everything you know and how the BTC business works, and the fact that none of these companies are venture funded or have a million dollars to fall back on, do you think its unreasonable to say that they are not going to do refunds? if you put it in the context of your neighborhood plumber and you tell them I want you to re-model my kitchen, and you pay them upfront and they go out and get you custom marble, cabinets, stove, refrigerator and they layout the money and then you come along a week or month before they are to deliver and say "I want a refund" What do you expect to get back from them after they have spent 80% of your money? And the excuse of "Well they can just sell my order to someone else" is not valid, because it's your order, you go sell it. They have already invested your money in office space, boards, components, heatsinks etc. Go away with your logic! That is frowned upon here! +1 hahaha |
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Open notepad: 1.Go to your "receive coins" button,click it,copy & paste that addy in notepad.This is YOUR wallet addy,any BTC sent to it will end up in your wallet & no one else's. I only have one receive addy,if you have more than one...........I don't think it matters,just pick one. Someone correct me if I'm wrong2.Now,go to "transactions" button,click it, find the transaction you want to sign,right click on it & click on "show details".Copy & paste the "Transaction ID" in notepad. 3.Your ready to sign a message,go to "file",upper left corner,click it & click "sign message". 4.Copy & paste YOUR wallet addy in line 1.........In the body copy & paste the "Transaction ID".Put your info in there too,what the BTC was sent for & how much (EXACT amount),name,shipping address,etc... 5.Click "sign message" on the bottom,it will generate a unique ID #.Now copy & paste the info from all 3 sections in an email or PM,keep them seperate in the email (don't just bunch em together) & volia!!!! You just signed a message  point 1.. This worked for me the first time, then I looked an ass , always double check the blockchain after sending a transaction to confirm your address before signing an message, It wasted so much time for group buys chasing payments.. if you think you have got it, you can do this in reverse. VERIFY A MESSAGE Address : 1DononEbNw8traGfgQpvkV99tRPkat8H7t start message----------- This is the message southerngent signed. end message------------ Signature : HCjjSUOpvoK7HkSvwqc687hHiLwfw8GEaV2wmNuAg8ErQ6Mb58JAhFtuyC9OonjUm9nBs5kbilaaxWc 8Nff4c7Y= Try it.. then when you have signed a message you can verify it. Only you can sign a message with your address but anyone can verify it.. What does any of this have to do with Terrahash?? |
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What are we looking at? End of August, Mid Sept? or later.
No one knows except Avalon, and they aren't saying shit. I'm not very hopeful at this point. ROI for the TH devices is going to quickly dwindle to nothing if chips don't show up in TH's hands in the next few weeks. |
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I am getting this same warning/error, and I've not deposited any money for weeks:
Money hold. 2872 min left
The only thing that might have triggered this is me resetting my password??
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What draws you to eclipse?
No fees, decent stats. But to be honest I haven't strong feelings one way or the other. Do you have any issues/concerns with them? |
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I'm excited!
What mining pools are you guys going to be using?
What wallets?
I'm thinking about skipping the wallet, and going straight to coinbase insta-sell.
I think I am going to use Eclipse: https://eclipsemc.com/As for wallet, likely Coinbase (but hold on possible price increases in BTC) but maybe just blockchain.info |
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Any word on anyone else receiving the chips after Zefir's batch one?
We are heavily invested into this, and it would be a shame if Avalon is causing unnecessary delays.
For an update: We have all the parts/components needed for assembly of up to 200,000 chips (12,500 K16s) either on stock, on the way to us, or on order due to be delivered within the next 2 weeks. We will be assembling 60,000 of our own chis, and have so far received orders for assembly of about 40,000 chips. We expect more people will send their chips our way, once they get them.
It's unfortunate that so many folks are at the mercy of Avalon at the moment and they don't even bother to give status updates. I can't think of any other situation where a $80,000 order doesn't even give the buyer a way to contact the seller and get a timely response (having a helpdesk ticket website where the tickets are ignored doesn't count). Seriously, it is a bit crazy. It seems like someone has to have some sort of inside info on Avalon, but they seem to be in total silent mode (as they make millions mining with customer's machines, and delay chip shipping). Lame Avalon, lame... |
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So Bkkcoins: will you be producing K64 boards (4 K16 all on one PCB board) or no? Wondering how Terrahash will be getting the K64 boards for the DX large boxes...
I would imagine that they'll send the appropriate gerber files off to their choice of board manufacturer to have them built. BKKCoins open sourced this, he's not the exclusive supplier of boards - anyone can have the PCB's made. The K-64 is just three additional cut-and-pastes of the K-16 with the proper spacing between the copies. Theoretically you could saw the K-64 board up into four separate K-16s (although if I were doing it, I'd tie the Vcc and GNDs together across the boards and eliminate the redundant power connectors at the very least.) Ok, that's what I figured. Thanks. |
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So Bkkcoins: will you be producing K64 boards (4 K16 all on one PCB board) or no? Wondering how Terrahash will be getting the K64 boards for the DX large boxes...
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So what's the maximum stable, low error hashing rate anyone has gotten on a K16 to date? I have Terrahah K64s on order and am really hoping they'll be able to do more than the 18 Gh/s advertised.
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