 Show Posts
|
|
Pages: [1]
|
I still have nothing. I am a shy hair over 14 days.
Got an email claiming that I made an error with the amount of coins I sent... 10 days after I gave them the coins. Now I'm back at homebase with my coins, still feeling lucky though that I did get any type of reimbursement. I guess I annoyed them enough on all the different social media fronts, lol. Who knows.. Thanks I guess?  Now to find an exchange that is competent enough to cash my coins  |
|
|
|
Hi, today I attempted to purchases bitcoins from you guys. I created the transaction, received the Zipzap slip and and deposited that cash at the location. However, when I got home, it said that ZipZap reported payment failed. I have a receipt from the deposit so I'm not sure why the payment did not go through. Can you help me resolve this issue?
Case #22643.
Your order was executed and sent to the email you requested. Please check your spam folder. Hey Ursay, why can you fulfill peoples orders right away if they're giving you money, yet I've been waiting 10+ days for you guys to hand over my money to my PayPal... |
|
|
|
Absolute Mayhem!
I am on my 13 or 14th day of waiting for a resolution. I think they are just taking money to cover other orders at this point.
"Taking from Peter to pay Paul" as it were.
You are entitled to a fee refund if you do not get your order in 24 hours by the way....
Definitely took a lot of fees (for PayPal + theirs).. And I'm quite sure I'm still waiting for my order to be processed about 10 days later now... Yep still waiting.. That 9% refund would be great and I hope they do in fact honor it (but have doubts about that...). Anyways thanks for the heads up. |
|
|
|
|
Don't worry, it's not like anything happens if they do respond to your ticket, short of a half witted "It seems that your order had a technical issue. Our development team has identified the cause and is hard at work to correct this matter and get you your funds."
Really doesn't mean anything, nothing they're telling me does... They can take shitloads of money and give people coin all day, but they can't cash out coins that have been sitting in their wallet for over a week...
It's just as much reassurance as the "about one hour" time estimate is at this point.
|
|
|
|
|
Transaction ID: 5d9cdc20-0f67-4cb9-a0f6-8dcbd0380108
Case #: 15936
Bit coin to PayPal cash out, coins sent 6/17 to wallet address requested. Blockchain verifies that coins have been received in the correct amount and time frame.
Was estimated at about ONE hour...
On 6/23, nothing yet - I had gotten one single response from "Alyssa" stating: "It seems that your order had a technical issue.
Our development team has identified the cause and is hard at work to correct this matter and get you your funds."
I then asked for an estimation of when my funds would be available and still today (6/26) have gotten no response back, or payment...
Still totally in the dark, I'd really appreciate an estimation on when my funds will be available or my actual funds to my PayPal account. The customer service I have received thus far has been absolutely the worst and unhelpful I have ever experienced.
I would greatly appreciate for this transaction to be complete and to receive the funds that I have been waiting patiently for all this time.
Thank you very much.
|
|
|
|
Have not received but one e-mail in the last 8 days about my transaction, and it's just simply telling me that there was an issue, and that they are working super hard on it, and this was after sending multiple emails previously. But no details or time frame....  ... Sent my coins to the specified wallet address, I can see they were received at the exact wallet address I was supplied with, at the exact time bitinstant had requested they be sent. Now, I'm waiting for my PayPal to be funded as promised on 6/18. When can I expect my funds to be in my PayPal? soon? days? weeks? months??? Can someone give me a straightforward answer about this? |
|
|
|
Have not received but one e-mail in the last 8 days about my transaction, and it's just simply telling me that there was an issue, and that they are working super hard on it, and this was after sending multiple emails previously. But no details or time frame.... ... Sent my coins to the specified wallet address, I can see they were received at the exact wallet address I was supplied with, at the exact time bitinstant had requested they be sent. Now, I'm waiting for my PayPal to be funded as promised on 6/18. When can I expect my funds to be in my PayPal? soon? days? weeks? months??? Can someone give me a straightforward answer about this? |
|
|
|
Have not received but one e-mail in the last 8 days about my transaction, and it's just simply telling me that there was an issue, and that they are working super hard on it, and this was after sending multiple emails previously. But no details or time frame.... ... Sent my coins to the specified wallet address, I can see they were received at the exact wallet address I was supplied with, at the exact time bitinstant had requested they be sent. Now, I'm waiting for my PayPal to be funded as promised on 6/18. When can I expect my funds to be in my PayPal? soon? days? weeks? months??? Can someone give me a straightforward answer about this? Thanks... |
|
|
|
Still haven't received an email or reply today regarding my transaction from 6/12/13. Bitinstant still has my money. If someone from Bitinstant sees this...PLEASE HELP! My support Case #10815. I have bombarded your email with replies and the address to send my coins to, with no luck.
Info Below:
Amount to Pay: $233.95
Account Number: 892004300
Your ZipZap payment has been successfully processed and the merchant has been notified to complete your order. Please keep this email for your records.
Hi
Thank you for using BitInstant!
This email is to notify you that while received your payment successfully, we have encountered an error while trying to process your transaction at Jun 12 2013 22:09:09, meaning your order has currently failed.
Transaction ID: 54aa0e65-22ac-419e-a985-be1660fc1bc4
Level of Support is laughable and unbelievable...you are dealing with peoples money not just goods!
I sure hope someone makes this right real soon
Keep wishing... |
|
|
|
Sent bitcoins on 6/18 for a bitcoin to PayPal transaction, still have not received one email back from the support team, or any funds in my paypal account. Please respond to my emails so I know exactly what's going on. I see your BTC wallet address has the exact amount that I was told to send on 6/18, so why is my order so backed up? When I placed the order the estimated time was about one hour...
We're working to get to your issue in the support queue. Thanks. The issue I have is that you guys never sent me money... It's pretty simple... Could you tell me/us exactly what you are doing to solve our "issues?" and maybe when we can expect to see some kind of resolve? |
|
|
|
|
Sent bitcoins on 6/18 for a bitcoin to PayPal transaction, still have not received one email back from the support team, or any funds in my paypal account. Please respond to my emails so I know exactly what's going on. I see your BTC wallet address has the exact amount that I was told to send on 6/18, so why is my order so backed up? When I placed the order the estimated time was about one hour...
|
|
|
|
|
