HOORAY!!!  My order has now been satisfied !  I am now a happy customer again and will fix any bad reviews I have placed anywhere....   Thank you Bitinstant Support Team !!

Going on day 7 now.... sigh.... once again...  Transaction ID: 9b4b3fc6-110a-432a-bfcc-8d56601b1db7   Holy Shit.. I received this email :

JUN 23, 2013  |  05:16PM EDT  Alyssa replied:
Hey there, Harry. It looks like you provided an invalid BTC wallet address. Please send us a valid address to proceed.
Best,

Alyssa
Customer Service Manager, BitInstant

So I sent two new verified working, on line, synced wallet #s.. :

1.      1NddEFKbsk5zfNHfVQ5zXHH8wcnB1m84uU
2.           14WtLLpAo7gsphNRjdJWPrT6v3UnT5uJQJ

It has been over 24 hours now and still no BTC....  Why is this so hard?  What else do you need from me? If you are going to send my BTC then please do so...  If you are not going to send me anything for the money you received from me then just publicly admit to this scam and we can all move on.... Please understand - I am angry because of your continued lack of support and service... all I want is what I paid for... Pay the damn coins!!

OK... Today I am angry... very angry... it has been 5 days with 3 separate requests made to your shitty "Customer Support" with no reply... nothing...  My Transaction ID is: Transaction ID: 9b4b3fc6-110a-432a-bfcc-8d56601b1db7. I am requesting that you find this transaction and fund my coins by 1:00 PM today EST 6/22/2013..  If not,  you MAY want to check Reddit later... There MAY be a rather interesting Youtube documented video of my failed transaction with Bitinstant.... hmmmm.. can't imagine who would do that.. If you don't get Reddit  you should check every other video site and BTC forum known to man it MAY be there too..  Just saying...  That's all... do NOT tell me "log my problem at customer support" as we both know that it does absolutely nothing..  63.95...was it worth it? Are you that desperate for money that having your business blasted with negative comments all over the world is worth 63.95..   Just send me the damn coins I ordered and paid for... no more games.. You may contact me at the same address I transacted with...I'm not playing tag here on this forum anymore... Thanks, have a great day.

PS:  Enjoy the show on Reddit after 1PM

 I posted about my problem yesterday... I see many others finally getting their BTC here... but the only reply I've seen to my issue is to email customer service.. Are you kidding me? I have already contacted them 3 times with no reply... and no BTC yet... I am going to try this one more time so here you go..

Purchased BTC in the amount of $63.95 USD from Bitinstant on Tuesday 6/18/2013... Paid ZipZap $63.95 (Account #494275779) Within minutes they sent me confirmation that you have been paid.. A few minutes later I receive an email from you that you have in fact been paid but due to a "Transaction Failure" (Transaction ID: 9b4b3fc6-110a-432a-bfcc-8d56601b1db7 )  you did not fund my coin and someone would be contacting me to fix the issue. Who?  When?  This year?  I am using the latest MultiBit wallet and here is my address:
    
15cWkQhnu8BBUQnBoBcDy56rucnk6Eo92Q

Here is another :    1Phb1CSkTXnb4tv78JsXQgNCZeA1SyCcxg

My wallet is, and always has been, on line and synced..

I imagine I have 3 support tickets opened by now...but all I really want is my BTC... this will be my final request before I write this off.. so PLEASE PLEASE help a guy out and make me a returning customer....

Thank You

Thanks for the grammar correction...lol... you are right.. Anyway, I don't want to make a big deal out of this... it is what it is... At this point all I can do is wait and see if the transaction completes and hope that they honor my paltry little "test purchase" of 63.95..  I'm ok with the delay... I am also not stupid enough to plunk down a thousand dollars on my first try with a new exchange.... so it's not a big money issue.. I think it's more leaving me in limbo due to the lack of response from customer service.. I will wait a few more days before I post the details of my transaction on every single web site imaginable that has anything to do with BTC exchange.. I am retired, have nothing else to do all day, so that will be my new job..  I will say that Bitinstant got one heck of a deal from me though.. I mean, where in the world can you have extremely negative feedback agressively posted on literally every website that could bring you a potential new customer for only 63.95? THAT, my friends, is the deal of the day:)

Thanks for your replies... and everyone have a wonderful day!!

PS: FYI - I did see the "Bitinstant Complaint Thread" and posted there accordingly... but much like my bitcoins.. it never appeared...(Probably because the last post there was over a year ago...) so I posted here.. Sorry.. I am new here and really trying to follow the rules ... If I indeed posted in the wrong category you have my sincerest apology

I purchased BC from Bitinstant yesterday morning.... I used Moneygram and have a syncronized on line wallet (Multibit) with a wallet address that I verified 3 times before requesting so I know that it's correct..  You sent me an email saying you have been paid however my transaction failed and has not been processed... no reason... and still no BC.. Fortunately I ordered a small amount, as I have read previous bad reviews about Bitinstant. I completely understand as to acceptable delays.... I don't like to be left hanging... I am hoping someone here can address my issues and help me complete this transaction restoring my faith back in Bitinstant:)... I will be happy to provide any further information needed should someone at least reply to this post...  Thanks:)

A Great Day to All !

Ordered BC from Bitinstant yesterday AM, Moneygram - Zipzap method...   Zipzap = Perfect  /  Bitinstant = FAIL   -   Bitinstant sent me an email saying that they received my payment but my transaction failed... imagine that...lol... Oh well...tried contacting customer service through e-mail (the only way you can contact them) and guess what?  No reply... and still no BC....  .. I know I'm just a Newb and you guys have had far more experience and larger transactions than I will ever have... In fact, I shouldn't even be complaining... I should have known I would have had better luck just throwing my cash under a weed eater..lol.. As for myself... live and learn I guess.. I won't be here crying and moaning this incident every other day...in the end it's my own fault for trusting them... Needless to say I will NOT be using Bitinstant again and I would recommend the same to you.. I'm just trying to save someone else who may be considering Bitinstant...that's all    If you really want to throw your cash away just send it to me instead.. I will at least send you an email as to why I screwed you..

Thanks !   Great day to all!