Hello there, everybody.
I'm sorry in advance if i've chosen the wrong thread to post my topic.
I recently got into trading and i've been told to start with a bittrex.com as my first trading website. Thing is, as soon as i decided to register i wanted to get fully verified so i won't face any further issues so i uploaded my IDs.
But apparently, automatic verification couldn't do its job so for my verification it now needed for someone to manually review my IDs and, as it said, usually takes around 7 days.
It's been 3 and a half weeks already, i havent heard a thing from support team, they ignore all my emails and i simply can't start trading.
I really hope you guys can help me sort things out, any help is appreciated.
Thanks in advance.
I'm sorry in advance if i've chosen the wrong thread to post my topic.
I recently got into trading and i've been told to start with a bittrex.com as my first trading website. Thing is, as soon as i decided to register i wanted to get fully verified so i won't face any further issues so i uploaded my IDs.
But apparently, automatic verification couldn't do its job so for my verification it now needed for someone to manually review my IDs and, as it said, usually takes around 7 days.
It's been 3 and a half weeks already, i havent heard a thing from support team, they ignore all my emails and i simply can't start trading.
I really hope you guys can help me sort things out, any help is appreciated.
Thanks in advance.
Try getting on their slack channel, i remember that someone on this forum got their problem resolved when he complained about it on the slack channel even they were ignoring him on the actual support tickets.
The basic verification definitely does not work. I entered al my personal info and it said it doesn't match public records.
At least you don't have any funds on there, if you don't get verified then just use another exchange. Bittrex isn't the only exchange that lists coins.
Funny thing is, only enhanced verified accounts can join their slack channel and, ironically, that's the main problem.