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sir i don't care about airdropp, or bonus...i just win betting. I have nordvpn extension on my browser, as 99% crypto people, no need to mask my ip, i am kyc2 verified, with id and proof of address that shows that my address is the same of my IP, expect for 1 time when i connect trought vpn in moldavia (and i do not place any bet in that case). I would be very happy if shuffle could answer here. So you are telling us that if an user access shuffle one time trought VPN, they have the right to void al his bets since the beginning? You think that this kind of rule could have a sense? But i repeat, i don't care about airdrop or bonus, i just want my winnings, nothing else, and i have not received 1 cent bonus. These are my bets, no surebets, no strange things just bets  ]ndumm, care to weigh in? llateman100: I wouldn't worry, i didn't imply you were doing betting for an airdrop, and that wouldn't even matter. What i meant was, i am assuming that they might be doing mass banning several people using vpn, that were abusing vpn and creating accounts for it. And you might be collateral because of automation they need to use. So if that's the case, they are quite busy at that with the moment and you'll get your change to appeal when. The fact that aidrop announcement is late so much would support this theory. ndumm: And about that airdrop announcement that meant for last week. I really would hope shuffle would be more transparent if there's a problem and least that they would tell if they can't keep the deadline. As that creates trust and gives a caring signal. This is like promising a date and not showing up or answering to texts. I get it, you got your reasons, but ghosting after the deadline is just weird. The most ridiculous thing is that currently my account is still active, and I can place bets. In practice, I can only lose, since if I win, the winnings will practically be considered void. |
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Hi sir
what you say has completely non sense. I did an aribitrage bet only on one bet (ncaa basket women), and i covered my bets on other website. Realy do not understand. I don't think it's your business if i cover exposure using third bookmakers, it's part of a common trading strategy, that most gamblers apply, expecially in live events like basket where odds moves quickly. You talk like somebody never place a bets in his life and i don't know how people with so lack experience could running a sportsbook business. About bonus, i never claim any bonus, just place many bets (normal bet, only one i covered elsewhere). About VPN, i forget to swicth off the VPN one time, and i appear to be in moldovia, but i did not place any bets in that case. So do not uderstand where is the problem. My other ip are all italian ip and i am from italy
even when you say "you are trying to hide your original IP to dodge being connected to other account which you are using to cover the sure bet"...you know what a sure bet is? Surebetting is making profit placing different bet on DIFFERENT bookies (how can a single bookie offering arbitraging odds itself!?!?!?!??!), and i send you also screnshoot of the third part website (goldbet.it) where i placed my bets to cover the ones un shuffle.
I understand you are a small bookie, and probabily you need to do trick like this to save same money, but here there is not realy sense on what on you are doing and sayng. I can lost my money, it's part of the game when you place bets on little bookie like shuffle, but have to tell people to be aware of a bookie like this. Will advice people on arbusers forum too, and in any other gambling site. If loggin trought VPN (once time) and cover bets placed on shuffle on 3rd bookies (what do you care), give you the right to void all the bets, shuffle is not a saefty place where placing bets. ps. most of crypto people have vpn addons default on their browser so the risk to connect trought VPN is high.
Well it's directly prohibited, so you definitely broke the rules:
7.4. Any attempt to conceal your true location through the use of a VPN, proxy, or similar service or through the provision of incorrect or misleading information about your place of residence or location will constitute a breach of these Terms of Service.
So VPN rule alone would be enough depending how strict they want to be with the ToS. But hopefully you'll get your money back. Maybe you'll get a change to appeal again, and maybe they'll accept the reason that it's by an accident. Or maybe you are not telling something, like the fact you accidentally used same ip on that vpn that you had been used for alt account. We don't know as we only have your side about it. But obviously "accidentally" is going to be everyone's go-to excuse. Imho leaving the VPN on, could happen to anyone, but it's now just a matter of their interpretation. But after googling $shfl, i am pretty sure that you are not the only one getting this treatment. There are youtube influencers encouraging people to use VPN in shuffle, and twitter accounts admitting they are using vpn to get an airdrop. I am now actually hoping that these people get busted so that there will be less participants and bigger shares. sir i don't care about airdropp, or bonus...i just win betting. I have nordvpn extension on my browser, as 99% crypto people, no need to mask my ip, i am kyc2 verified, with id and proof of address that shows that my address is the same of my IP, expect for 1 time when i connect trought vpn in moldavia (and i do not place any bet in that case). I would be very happy if shuffle could answer here. So you are telling us that if an user access shuffle one time trought VPN, they have the right to void al his bets since the beginning? You think that this kind of rule could have a sense? But i repeat, i don't care about airdrop or bonus, i just want my winnings, nothing else, and i have not received 1 cent bonus. These are my bets, no surebets, no strange things just bets ]7.4. Any attempt to conceal your true location through the use of a VPN, proxy, or similar service or through the provision of incorrect or misleading information about your place of residence or location will constitute a breach of these Terms of Service.
So VPN rule alone would be enough depending how strict they want to be with the ToS. But hopefully you'll get your money back. Maybe you'll get a change to appeal again, and maybe they'll accept the reason that it's by an accident. Or maybe you are not telling something, like the fact you accidentally used same ip on that vpn that you had been used for alt account. We don't know as we only have your side about it. But obviously "accidentally" is going to be everyone's go-to excuse. Imho leaving the VPN on, could happen to anyone, but it's now just a matter of their interpretation. But after googling $shfl, i am pretty sure that you are not the only one getting this treatment. There are youtube influencers encouraging people to use VPN in shuffle, and twitter accounts admitting they are using vpn to get an airdrop. I am now actually hoping that these people get busted so that there will be less participants and bigger shares. [/quote] sir i don't care about airdropp, or bonus...i just win betting. I have nordvpn extension on my browser, as 99% crypto people, no need to mask my ip, i am kyc2 verified, with id and proof of address that shows that my address is the same of my IP, expect for 1 time when i connect trought vpn in moldavia (and i do not place any bet in that case). I would be very happy if shuffle could answer here. So you are telling us that if an user access shuffle one time trought VPN, they have the right to void al his bets since the beginning? You think that this kind of rule could have a sense? But i repeat, i don't care about airdrop or bonus, i just want my winnings, nothing else, and i have not received 1 cent bonus. These are my bets, no surebets, no strange things just bets   |
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Their reasons for withholding my winnings seem unreasonable to me. They claim I breached terms by using a VPN once (probabily i connected from a device in which the VPN was switched on, never seen a crypto bookie banning vpn) and by engaging in sure bets on their platform (i admit have covered some of my bets placed on shuffle betting on other bookies). According to them, using a VPN and making sure bets are violations of their terms and conditions.
Since you admit being involved on sure bet that involves betting on other casino to cover your bet means you are doing arbitrage betting. This practice is against casino policy and your winnings will surely be seize but you have the right to claim your original deposit. I think the VPN part violation is probably you are trying to hide your original IP to dodge being connected to other account which you are using to cover the sure bet. The main issue here is you being involved on arbitrage bets which we all know that is not acceptable in the casino based on their ToS. There’s nothing more to discuss here since you already admitted your violation enough to seize your profit. Aside from earning on sure bets, You can also claim casino bonuses such as rakeback and level up rewards just by betting without any risk involved. Hi sir what you say has completely non sense. I did an aribitrage bet only on one bet (ncaa basket women), and i covered my bets on other website. Realy do not understand. I don't think it's your business if i cover exposure using third bookmakers, it's part of a common trading strategy, that most gamblers apply, expecially in live events like basket where odds moves quickly. You talk like somebody never place a bets in his life and i don't know how people with so lack experience could running a sportsbook business. About bonus, i never claim any bonus, just place many bets (normal bet, only one i covered elsewhere). About VPN, i forget to swicth off the VPN one time, and i appear to be in moldovia, but i did not place any bets in that case. So do not uderstand where is the problem. My other ip are all italian ip and i am from italy even when you say "you are trying to hide your original IP to dodge being connected to other account which you are using to cover the sure bet"...you know what a sure bet is? Surebetting is making profit placing different bet on DIFFERENT bookies (how can a single bookie offering arbitraging odds itself!?!?!?!??!), and i send you also screnshoot of the third part website (goldbet.it) where i placed my bets to cover the ones un shuffle. I understand you are a small bookie, and probabily you need to do trick like this to save same money, but here there is not realy sense on what on you are doing and sayng. I can lost my money, it's part of the game when you place bets on little bookie like shuffle, but have to tell people to be aware of a bookie like this. Will advice people on arbusers forum too, and in any other gambling site. If loggin trought VPN (once time) and cover bets placed on shuffle on 3rd bookies (what do you care), give you the right to void all the bets, shuffle is not a saefty place where placing bets. ps. most of crypto people have vpn addons default on their browser so the risk to connect trought VPN is high. |
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Hi everyone,
never had a such strange experience with a bookie.
I recently encountered a frustrating situation with shuffle. I requested a withdrawal over 10 days ago after completing all required verifications. However, they've refused to pay out my winnings, citing breaches of their terms and conditions.
Their reasons for withholding my winnings seem unreasonable to me. They claim I breached terms by using a VPN once (probabily i connected from a device in which the VPN was switched on, never seen a crypto bookie banning vpn) and by engaging in sure bets on their platform (i admit have covered some of my bets placed on shuffle betting on other bookies). According to them, using a VPN and making sure bets are violations of their terms and conditions.
I believe their interpretation of the terms is unjust and I'm entitled to receive my winnings.
5.1k You participate in the Shuffle games strictly in your personal and non-professional capacity and for recreational and entertainment purposes only;
is this a bookie?
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Buongiorno a tutti
compro BTC/ETH fino a 100k eur, pago con skrill
skrill vip diamond verificato da 10 anni. Disposto a sottopormi ad ogni possibile verifica dell'identità e della titolarità del conto skrill, anche di persona.
acquisto complessivo da dividire in tranche per la sicurezza di entrambi
modificato a 2,5% ultima offerta. in alternativa cercherò altre soluzioni purtroppo. Pago anche per contanti nel caso
saluti
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