Warning it's a scam it's been 5 days since i removed my btc and he my nothing send I lost 112$  and he does not answer

hello

sir Sebastian

problem solved

Your ticket (132823) has been submitted and will be reviewed by our support team shortly.

Ihre Anfrage (132823) ist eingegangen und wird von unserem Supportteam überprüft.

Your ticket (131491) has been submitted and will be reviewed by our support team shortly.

Ihre Anfrage (131491) ist eingegangen und wird von unserem Supportteam überprüft.

how to cancel the tickets

I thank you and I wish you a pleasant day

hello

sir Sebastian

Your ticket (132823) has been submitted and will be reviewed by our support team shortly.

Ihre Anfrage (132823) ist eingegangen und wird von unserem Supportteam überprüft.

pending a favorable outcome, please accept my sincerest greetings

Bonjour

j'ai l'habitude de travailler avec Paysera bank avec de petite transfert de 500 eur tout marche bien.
j'ai envoyé 2000 eur il m'envoi ce message. "mes revenu viennent de crypto money btc and eth"

quesque je risque ?
esque il peuvent saisir mon argent ?

"Votre compte et vos services sont limités.

Nous vous informons qu'un transfert a été effectué sur votre compte Paysera Corporate (les informations de transfert sont jointes). Conformément à la clause 2.13 du contrat de service général de paiement, nous vous demandons de bien vouloir répondre à cette lettre et d'indiquer le destinataire et la base de ce transfert. Nous vous demandons également de fournir une copie du document justifiant ce transfert, si possible. Veuillez noter que conformément à la clause 9.1.11 du contrat de service de paiement général, le client n'a pas le droit «d'accepter des paiements dans une monnaie virtuelle non réglementée et / ou non supervisée et / ou de l'acheter, de la convertir ou de la gérer autrement». En tenant compte de cela et en s'appuyant sur les clauses 12.1 et 12.1.2 du Contrat de Service de Paiement Général, la prestation de services vous est partiellement suspendue jusqu'à ce que le mouvement des fonds sur votre compte fasse l'objet d'une enquête pouvant prendre jusqu'à 30 jours. Vous serez informé des résultats de l'enquête par une lettre séparée. Nous sommes impatients d'avoir de vos nouvelles. Merci de votre collaboration."

cordialement merci

Hello

I used to work with Paysera bank with a small transfer of 500 eur all works well.
I sent 2000 eur send me this message. "my income comes from crypto money"
I exchanged and feel the money by "bitpanda sepa"

What do I risk?
can he seize my money?
Bitpanda offers a solution?

"Your account and your services are limited.

We inform you that a transfer has been made to your Paysera Corporate account (the transfer information is attached). In accordance with clause 2.13 of the General Payment Service Agreement, we kindly ask you to reply to this letter and indicate the recipient and the basis of this transfer. We also ask you to provide a copy of the document justifying this transfer, if possible. Please note that in accordance with clause 9.1.11 of the General Payment Service Agreement, the Customer is not entitled "to accept payments in an unregulated and / or unsupervised virtual currency and / or to purchase , convert it or otherwise manage it. Taking into account this and relying on clauses 12.1 and 12.1.2 of the General Payment Service Agreement, the provision of services is partially suspended until the movement of funds into your account is an investigation that may take up to 30 days. You will be informed of the results of the investigation by a separate letter. We are looking forward to hearing from you. Thank you for your collaboration."

cordially thank you

Hello

I used to work with Paysera bank with a small transfer of 500 eur all works well.
I sent 2000 eur send me this message. "my income comes from crypto money"
I exchanged and feel the money by "bitpanda sepa"

What do I risk?
can he seize my money?
Bitpanda offers a solution?

"Your account and your services are limited.

We inform you that a transfer has been made to your Paysera Corporate account (the transfer information is attached). In accordance with clause 2.13 of the General Payment Service Agreement, we kindly ask you to reply to this letter and indicate the recipient and the basis of this transfer. We also ask you to provide a copy of the document justifying this transfer, if possible. Please note that in accordance with clause 9.1.11 of the General Payment Service Agreement, the Customer is not entitled "to accept payments in an unregulated and / or unsupervised virtual currency and / or to purchase , convert it or otherwise manage it. Taking into account this and relying on clauses 12.1 and 12.1.2 of the General Payment Service Agreement, the provision of services is partially suspended until the movement of funds into your account is an investigation that may take up to 30 days. You will be informed of the results of the investigation by a separate letter. We are looking forward to hearing from you. Thank you for your collaboration."

cordially thank you

Hello

I used to work with Paysera bank with a small transfer of 500 eur all works well.
I sent 2000 eur send me this message. "my income comes from crypto money"

What do I risk?
can he seize my money?

"Your account and your services are limited.

We inform you that a transfer has been made to your Paysera Corporate account (the transfer information is attached). In accordance with clause 2.13 of the General Payment Service Agreement, we kindly ask you to reply to this letter and indicate the recipient and the basis of this transfer. We also ask you to provide a copy of the document justifying this transfer, if possible. Please note that in accordance with clause 9.1.11 of the General Payment Service Agreement, the Customer is not entitled "to accept payments in an unregulated and / or unsupervised virtual currency and / or to purchase , convert it or otherwise manage it. Taking into account this and relying on clauses 12.1 and 12.1.2 of the General Payment Service Agreement, the provision of services is partially suspended until the movement of funds into your account is an investigation that may take up to 30 days. You will be informed of the results of the investigation by a separate letter. We are looking forward to hearing from you. Thank you for your collaboration."

cordially thank you

hello

how long does it take i sent eth from my wallet to my other wallet "bitpanda" that's it 4 hrs 55 mins ago and has not happened yet.
forward and confirmed by "etherscan.io"
it's normal in "bitpanda" or not

cordially