Dear @cex.io

As you may find in your records, I have sent multiple 2fa disable requests and your support team requested my details. I sent mentioned info and docs many times. So far, still no help from your side and still I can not login to my account.

I lost enough money already. Please pay attention to user's demands and act accordingly to help me!

I am a seaman and earning money in tough conditions and for this reason I do not have internet connection all times. I can only check my inbox when we arrive ve at ports.

You can check my username and can see previous correspondence with your support team. Like I have said I sent requested docs many times!

Username: up111207982

heyo cex!

please help me as well about my 2fa disablement request.
latest ticket id regarding this matter: 595909

thanks in advance!
brgds

Good day you all,

@CEX

By my stupid mistake, i deleted cex.io 2fa account on app google authenticator. then i was not able to login as usual (on pc)
I was having access on my Android app but balance seems 0 for all currencies. Now i can not login through application as well.

I requested disablement from support team and they asked from me some informations.
All related/asked requests were sent already with multiple support tickets and e-mails. So far, no reply from cex.io

Ticket ID: 496328

Additionally, before I was signing into cex.io and looking support for my tickets. Currently, i can not login to support section and see my tickets.

Thanks in advance

Good day you all,

@CEX

By my stupid mistake, i deleted cex.io 2fa account on app google authenticator. then i was not able to login as usual (on pc)
I was having access on my Android app but balance seems 0 for all currencies. Now i can not login through application as well.

I requested disablement from support team and they asked from me some informations.
All related/asked requests were sent already with multiple support tickets and e-mails. So far, no reply from cex.io

Ticket ID: 496328

Additionally, before I was signing into cex.io and looking support for my tickets. Currently, i can not login to support section and see my tickets.

Thanks in advance