Thank you for this super advice lol /s
I know that, I did that about 3 times about this issue but their answers on my support tickets are: Please read our response in the support system which I can't because my account is locked.. Is Kraken trying to steal peoples coins/fiat with such a loop behavour? I'm losing faith that I will ever be able to access my account again

Well I'm we're waiting since about 1 week for an answer.. I tried to unlock the account by resetting the password but I don't receive the password reset link as well.. It's not in my spam folder

I accidently locked my account by clicking the wrong link in the verification eMail from you (the one to lock the account) and now I can't even access the support site anymore because it says my account is locked.

I tried to contact the support via support ticket but when I try to login to read your answer it says my account is locked.

Please help me to retrieve my account.

saw 1030 yay

well I bought ~25 BTCs for ~530 USD pro coin on a turkish exchange site and transferred them to mtgox... didn't touch them even though I experienced the 900 USD mark breach and the extreme fall live..

I don't think it will fall much in the next few days (~700)... more and more positive news about bitcoins are getting pushed in the media, so I think the more popularity it gains, the more will the price go up..

what the hell

I was able to provide my scanned docs today.

Burayı ilk 2011 senesinde görmüştüm, sonra pek ilgilenmedim çünkü o zamanlar bitcoinu tek tük siteler ödeme olarak kabul ediyordu.. yaklaşık 2 aydır ciddi şekilde ilgileniyorum ama.

Mt.Goxdaki hesabım halen onaylanmış hale gelmediğinden dolayı hesaptan ne para çıkarabiliyorum, nede başka adrese bitcoin gönderebiliyorum.

Bu işe daha yeni başladığımdan dolayı bi sorum olacaktı: onaylanmamış hesapta en azındana alım satım işi yapılabiliyormu? Çıktığında ufak miktarlar satıp düştüğünde yine almak istiyorum ama onaylanmadan olmuyorsa hiç dokunmayacağım.

Nothing worked out to solve the issue and I'm still waiting for an answer by the Mt.Gox staff... worst decision of my life.. 

I don't even get to that part of verification where I can upload any files.

-> Filling out my information, clicking next, shows up a summary (everything right) -> Save -> Error: undefined


Do you know how long it usually takes to get a response from the Verification Support Team at mt.gox?

I'm regretting it so badly that I pushed my coins to mtgox like an idiot.

I have no problem with relieving my personal information because I don't do anything illegal, the problem is I can't save my credentials because i get an unidentified error when trying to do so.

I've hit on the mtgox support right now, let's see what will happen.

Well when i try to witdhdraw BTCs, I get an error saying: Your account is currently pending review, please visit https://mtgox.com/forms/verification

Verifiying doesn't work, so I'm stuck and losing money.

Yup


Even when trying to send bitcoins.

Makes me mad somehow.   

Hi,

first of all: I'm quite new to this whole bitcoin thingy.

I just bought some bitcoins for a quite good price 3 days ago, hence the marketplace on mtgox was much more attractive, I created an account at mtgox and transferred my bitcoins to mtgox.

Well I got an super offer for my bitcoins on another site so I wanted to transfer my bitcoins from mtgox to this site, but mtgox is requiring a verification of my account. Receiving bitcoins is fine, sending them needs verification. What the?

I tried to enter my credentials into the respective forms, click on save but it says: "Erorr: undefined" on the next loaded page.

Did anyone else experience this issue? Is there a solution for that?

Thanks.