Betcoin needs to clarify the rules on their site, and fix the bugs in their system. I started betting there a couple weeks ago, and noticed that you could bet the max limit more than once. This is common (like at Anonibet, or when Nitrogen has live lines), so I didn’t think anything of it.
Then, I was sent an email on the 8th saying that “Wagering amounts are limited to 2,5000 per contest and you have made multiple wagers on the same contest to go over this limit. Until we fix this, it is Betcoin’s policy to treat the first wager as a valid wager and then void all subsequent wagers as if they never occurred.” This is odd because the stated limit on the bet was 3.5 btc.
This would be fine with me, but none of my wagers have ever been voided, I just can’t withdraw anymore! I was actually losing on their site for the first few weeks. I never had a problem withdrawing money until I started winning occasionally.
Then, I got on live chat with their “customer service” representative who was downright condescending and rude.
Betcoin finally returned my 30Btc about 30 minutes ago, only after I posted that I was waiting for it. This was poor service are was no where near “fast” withdrawals with “no delays” like you advertise. Why did they make me resort to a negative post on this thread before responding?
I had the same exact problem with BetCoin Sports. I have 250 bitcoins locked up on there because I was betting the max limit more then once. During NFL I bet 30 bitcoins on 1 game (Way over the limit) and I actually talked to support about betting that much on 1 game and nothing was said about not being allowed to bet that much on a single game. Funny how its brought up once we start winning only. I thought nothing of betting the max multiple times because 1) The system was allowing me to and 2) It isn't uncommon for sites to allow this type of activity
If you or anyone you know bet over max like us and lost overall you/they should be able to get a full refund.