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Support gave me a new voucher, thanks to ChipMixer. You have the best service =)
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Hi! After mixing in session I received voucher. Next, I went back to step 1 and entered this voucher, but it did not have chips. Next, I read that I need to create a new session and apply a voucher there, but the voucher does not apply and I get a message "This voucher is invalid or already redeemed." Is there any chance of returning BTC in the voucher?
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After a quick Google search, it looks like btcshade.io is the legit site, and btcshade.com might have been a phishing[1] site. So yea, unfortunately your BTC has been stolen, and there's nothing btcshade.io can do about it no matter how many times you complain on to their customer support. This is a mistake from your side. Always make sure you're depositing funds in to the right website next time.
[1] http://searchsecurity.techtarget.com/definition/phishingSupport btcshade.io could answer me with messages, but they did not. They could tell me personally that I fell for phishing, but did not do it. It looks weird. For some reason because you spam their inbox with your messages and that's why you didn't get even a single reply from them IMO. Always be careful when browsing in the internet, bitcoin mixers are one of the subjects to have some phishing links, and most reputed site/services have phishing links lol so that's why you have to research first before sending any money particularly if its the first time you use the site and always bookmark those site you're using regularly. I sent one message from one e-mail, a month after I sent messages with a problem. The message was not related to this problem situation. But they did not even respond to this. I think Btcshade support does not work, they just do not look into their mailbox.
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After a quick Google search, it looks like btcshade.io is the legit site, and btcshade.com might have been a phishing[1] site. So yea, unfortunately your BTC has been stolen, and there's nothing btcshade.io can do about it no matter how many times you complain on to their customer support. This is a mistake from your side. Always make sure you're depositing funds in to the right website next time.
[1] http://searchsecurity.techtarget.com/definition/phishingSupport btcshade.io could answer me with messages, but they did not. They could tell me personally that I fell for phishing, but did not do it. It looks weird.
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Never heard that mixer before i don't trust that site because its just like the same as bitmixer but little changes of the design not unique.. If you really wanted a mixer cheaper and safe chipmixer would be the best choice Never had any issue when mixing my bitcoin and its one of the trusted mixer here in forum .. What honestly seen here you are just linking this website here in forum to rank up in google and looks like you helping btcshade to linked here in forum for google rankings.. If you are not promoting this site better to remove the hyper link or just remove the .com or .io Because its obvious that you are promoting it here in forum just to link here in forum to get strong backlink authority For SEO purposes to get better rank in google.. I'm just trying to protect others from scam. I'm glad that when people search for btcshade in google, they will see a link to this topic. In this way people will understand that they need to be careful with btcshade.
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I apologize for my bad English. On January 12 2018 I sent to btcshade.com 0.0280 BTC. This transaction has 6 confirmations, the minimum amount of transaction that is indicated on the btcshade.com/faq.html is 0.01 BTC, but the mixing process did not completed Trying to solve the problem, I sent 4 mails from 4 different mail services (mail.com, mail.ru, secmail.pro, protonmail.com) to the support@btcshade.io ( btcshade.io is a mirror of btcshade.com). A long time passed, but they did not answer me I have no other thoughts, except that they are scammers. Be careful with this mixer!Seems like you've become victim of phishers, because the original domain is btcshade.io The same fake phishing services (.com .cc .biz) operate under most of the mixing services. In that case, why does not btcshade.io respond to emails? I sent them a mail from a third-party account, with a question not related to this situation, there is no answer.
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Please, post verified URL for ChipMixer After shutting down BitMixer, I moved to BtcShade and this mixing service works fine for me, but I also want to test ChipMixer. Heard many positive feedbacks in the internet about them. Sorry for the flood, but I can not write to you in PM! You wrote in support of btcshade.com mixer? How long did you wait for an answer? I have a problem with this: https://bitcointalk.org/index.php?topic=2752153.0. Thank you!
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I apologize for my bad English. On January 12 2018 I sent to btcshade.com 0.0280 BTC. This transaction has 6 confirmations, the minimum amount of transaction that is indicated on the btcshade.com/faq.html is 0.01 BTC, but the mixing process did not completed Trying to solve the problem, I sent 4 mails from 4 different mail services (mail.com, mail.ru, secmail.pro, protonmail.com) to the support@btcshade.io ( btcshade.io is a mirror of btcshade.com). A long time passed, but they did not answer me I have no other thoughts, except that they are scammers. Be careful with this mixer!
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