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1  Economy / Gambling / Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting on: February 20, 2018, 08:38:26 PM
Hi David, I thought I let you know this

https://bitcointalk.org/index.php?topic=2975845.0

Not sure if it is legit or not but you should take a look  Smiley

Thanks oHnK,

I have seen topic and already solved an issue will quote my response in that thread here as well because the issue is becoming serious.

Hi Dear Player,

I am here to give you updates on your case. As already checked with our fraud control department, you have been accepted for a withdrawal and have funds reached your account. Your request has been checked and this is standard procedure in every online casino ever existed on this planet or digital reality. Because of the weekend, this took a little more time than usual, which is 2 days.

FortuneJack has been a victim of serious attacks on digital reputation recently, we have had several cases against us that by industry standards make absolutely no sense and are creating buzz during weekends when most of the managerial staff has day-offs and fast reactions are harder than usual. All of those cases were started by users just registered on BTC TALK, fortunejack has been one of the oldest members of this community and our signature campaign I think is actually longest running one here. We are seriously concerned about this issues and are working on policy or guideline to somehow deal with issues in-house firstly. I want to ask old BTC talkers and also administration to make some steps as well, maybe reviewing this kind of topics before going public is an idea as well. This damages our digital reputation, SEO and smells really fishy sometimes.

Cheers.

After being on the receiving end of delayed withdrawal I think I can add some insight. Most staff should be active during your busiest time. The weekend? Withdrawals should be processed 90%+ less than 3 hours 99%+ less than 24 hours. If you have been around 5 years you should have a process that is optimal for security and keeping the high valued customers playing. I only read about the 99 LTC guy but I'm sure there are others that won't be coming back. good luck.
2  Economy / Scam Accusations / Re: FortuneJack Scam (3 bitcoins stolen) Ignoring me on: February 20, 2018, 08:31:48 PM
Here with updates dude,

I am writing you my personal email in PM, we are handling this case and will update you with decision and news shortly.

Sorry for the delay, but the official explanation will be followed really really soon.

Cheers!

2nd thread on the same page.

you guys really are not instilling confidence in this community. Maybe you should start paying people out quicker


I think you should be already convinced in the absurdity of other thread Smiley please check my response there Smiley

This case has been handled as well, withdrawal approved after investigation, will wait for dude to confirm he has received funds : )

Thank you Fortunejack and David I got the funds.
3  Economy / Scam Accusations / Re: FortuneJack Scam (3 bitcoins stolen) Ignoring me on: February 18, 2018, 12:48:10 AM
I would like to know if this is common practice for this casino? If anyone wins more than a certain amount, will they need to go through months of verification to withdraw their money? Or, are these just isolated incidences?

And this
4  Economy / Scam Accusations / Re: FortuneJack Scam (3 bitcoins stolen) Ignoring me on: February 18, 2018, 12:35:02 AM

I am sorry to hear about your case, as I already wrote in PM I will be happy to help in clarifying the situation. I have sent your email to fraud control department and will get back to you as soon as I have some concrete answer.
As the Owner/Admin of the company,can you give a rough ETA by when will your fraud detection team would provide you with the results ? Last case,took around 3 months or so get resolved when fraud detection was involved.
It's annoying to keep customers waiting without giving them an ETA.Pretty sure OP also is interested in knowing the same.

This
5  Economy / Scam Accusations / Re: FortuneJack Scam (3 bitcoins stolen) Ignoring me on: February 16, 2018, 01:29:20 PM
What happened::

Withdrawal requested 26/10/2017 NOT PAID
Last 5 emails Ignored
Post in their thread Ignored
PM the profile account Ignored
4 months waiting

Scammers Profile Link:

https://bitcointalk.org/index.php?action=profile;u=303298

Reference Link:

https://bitcointalk.org/index.php?topic=774929.msg30403941#msg30403941

Amount Scammed:

Almost 3 bitcoins




Hi. I am sorry for your trouble and I believe nobody should wait days for a legitimate winning/withdrawal. Almost the same incident have happened not very long ago and was fixed(though not in the best time-frame possible). I would suggest you to PM https://bitcointalk.org/index.php?action=profile;u=303298 ; That person is the Community Manager of Fortunejack here in the forum. That account,(hopefully Natalie is still the one using it) have been very helpful before and hopefully will be the same to you.





Thank you for your reply I PM that account already they ignore me like all the other ways I tried to contact them
6  Economy / Scam Accusations / Re: FortuneJack Scam (3 bitcoins stolen) Ignoring me on: February 16, 2018, 12:52:49 PM
7  Economy / Gambling / Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting on: February 16, 2018, 12:25:39 PM
https://bitcointalk.org/index.php?topic=2961440.0

You owe me around 3 bitcoins I want my money
8  Economy / Scam Accusations / FortuneJack paid me 3 BTC on: February 16, 2018, 11:50:51 AM
******RESOLVED*******

What happened::

Withdrawal requested 26/10/2017 NOT PAID
Last 5 emails Ignored
Post in their thread Ignored
PM the profile account Ignored
4 months waiting

Scammers Profile Link:

https://bitcointalk.org/index.php?action=profile;u=303298

Reference Link:

https://bitcointalk.org/index.php?topic=774929.msg30403941#msg30403941

Amount Scammed:

Almost 3 bitcoins



9  Economy / Gambling / Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting on: February 16, 2018, 11:33:55 AM
Oooooo, Lucky7btc is heree ))

We already started to miss you, how have you been?

Why do you continue to ignore me?
10  Economy / Gambling / Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting on: February 16, 2018, 06:47:24 AM
My username is hangten
reply to my email and/or pay me
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