Hi @jesnat

I can't send you a message directly because it says you have chosen to not allow messages from newbie. But, regarding your post: https://bitcointalk.org/index.php?topic=1557900.msg21501390#msg21501390

I'm trying to track down the owner of a bitcoin wallet address you mentioned (1H6ZZpRmMnrw8ytepV3BYwMjYYnEkWDqVP) in this post.  I think it belongs to an exchange, do you happen to know which one?

Thanks in advance.

@detroit91 livecoin appear to be in the business of taking peoples funds by having the most obscure terms and conditions.  Good luck recovering lost coins, but I don't think you'll get them.  They appear to have deleted my account simply because I raised a support ticket complaining that they had not credited my account with BTC funds that are clearly on the blockchain.  I got no explanation, no warning, no replies to my emails to support asking for help.

My advice is empty your account before making any further complaint else they might take it all.  Then stop trading with them, there are plenty of better and imperically cheaper alternatives out there.

@algo_trader can you enabled messages from newbies in your settings?  I'd like to ask you about your experience and lost funds.  I'm in the same boat.

@mrcauthon  Why do you think they are russian?  Do you know any more about where this company is registered?

Stay away, it looks like it's a scam.  Read just a few recent posts.  The appear to be taking users funds for no apparent reason (by delisting coins and changing deposit addresses without warning), they delete your account history for no apparent reason.  If you have any legitimate concern they just say thing like "you didn't read the terms and conditions".  Looks like a place for criminals and tax dodgers basically.

Banging on about your user agreement is not an appropriate answer.  Changing customer's deposit addresses is way too important to hide in a news feed.  You should have actively informed each user that the address has changed.  And even if they ignore that message, you then need to provide a way for users to recover those funds even if it means they pay something.  By not doing this you are simply stealing funds from your customers, there are no other words for it.  What you are doing isn't legal in any country, regardless of what is says in your user agreement.

Does anyone on here know what the legal entity is behind livecoin.net?  I've searched the Belize government companies register and RED VELVET INVESTMENTS LTD doesn't exist.  They are doing a pretty good job of hiding themselves.  Presumably because they are a criminal organisation, just preying on customers who make innocent mistakes.

@LiveCoin is you aren't a criminal organisation please answer: what is the legal entity behind livecoin.net? Where is it registered?  And please post a government link to the company registration.

How many people on here have lost funds? Perhaps https://www.reddit.com/r/livecoin/ would be a better place to discuss?

I've recently learned that livecoin changed their BTC deposit addresses.  They didn't inform me that this was happening and unfortunately I've been using the old one.  Their support staff have told me that the funds are lost. 

There must be a way to recover them.  Surely they haven't just thrown away the keys to the old deposit addresses?

Does anyone here have a way to contact livecoin other than through their support pages?  I'm will to pay to recover the lost funds.

I can't think of a legitimate reason that they wouldn't do this.  I mean, the process is entirely automatable. Unless of course the reason they changed the address was not for a good reason and they were hoping to catch some customers out?