Innosilicon is STILL dumping their lemon A9 miners - pretending to sell the real deal for full price.
I know, ordering another Equihash miner by the middle of October was not the smartest move.
But I already owned one A9 ZMaster and I was really impressed by the results. So I believed that I could do more than just make my money back.
With settings to performance plus the machine reached about 40kSol/sec, sometimes 45
Confronting Sales and Support team I requested the complete exchange or at least a partial refund.
Denial was Innosilicon's answer:
Thanks for letting me know your concern. But I'm sorry that we don't have such batch. And I'm equally sorry that we don't have a refund policy at present

I really wanted to share my experience with everyone of you. I will certainly not buy from Innosilicon again

Quite a few orphaned transaction in the last hour. Is Zen under attack again?

Well, I did submit tickets. The support team answers:"once the maintenance status is lifted you will be able to access your funds" and they set my ticket to "RESOLVED" 
This is now the second week! I still have no access to all my ZenCash, to me this is not resolved at all.
But what else can I do? 

It really depends on the coin you're trading.
After I deposit ZEN Cryptopia changed this coin to maintenance. I see a zero balance on my account, although I should have there 4 weeks of mining. I can not access my funds. The exchange rate has dropped already by 30%.
Answer Cryptopia: "Please rest assured though, all transactions will proceed as normal once this status is lifted"
But WHEN will the status be lifted?
How long normally take such maintenance breaks?