My point is:

After a security change. Which is what has happened.

BTCE block transactions for 48 Hours.

Within the last 48 Hours the email address has been changed again. Why if there was nothing in the account, would you go back into that account and change the email address?

This happened 47 Hours ago.

Why do you guys not understand that it IS an issue not being able to get hold of support for over 48 Hours. How is that good business practice???

You would understand if this happened to you.

All I am asking, is for the account to be frozen. This is hardly a tall order. BTCE support have been on-line 4 times since I posted this thread. And no Reply.

So your telling me that's normal ??

If support are busy, and cannot handle urgent requests within 48 Hours then extend the security block on transactions to a time period the admins can handle.!!!

Are you some kind of idiot.

The system can see that all previous logins were from 1 static IP. And then after hack in multiple locations.

Im not asking btce to verify my identity. As that would need a few emails exchanged and would take time.

Im asking to put the Damn account on hold, on all transactions !!!! until they do have the time to verify identity.

I do not understand how the btce admin has been online 3 times since this post and still has not replied to any PM'S or Threads.

STILL NO REPLY FROM BTCE !!!! ITS BEEN OVER 48 HOURS AND THE ADMIN HAS BEEN ONLINE 3 X TIMES SINCE ASKING TO PUT THE ACCOUNT ON HOLD.

Hi,

My brother has had his btce account hacked.

Since the account has been hacked, the email address has been changed to: ( domater54@yahoo.com Hackers Email ) and then been changed again on the 27th January to ( kevinlavronde@outlook.com Hackers Email )

Please STOP any transfers immediately. Have been trying to get hold of BTCE support for over 48 Hours and still no response.

Support Ticket: AUC-374-98573