BTCE ACCOUNT HACKED:

[OllieBittalk]

Hi,

My brother has had his btce account hacked.

Since the account has been hacked, the email address has been changed to: ( domater54@yahoo.com Hackers Email ) and then been changed again on the 27th January to ( kevinlavronde@outlook.com Hackers Email )

Please STOP any transfers immediately. Have been trying to get hold of BTCE support for over 48 Hours and still no response.

Support Ticket: AUC-374-98573

[1715133545]

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[1715133545]

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[1715133545]

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[greyhawk]

I'll get right on that.

[escrow.ms]

Try to contact him.
https://bitcointalk.org/index.php?action=profile;u=33012

[BitCoinNutJob]

did you have 2 factor security?

[LiteCoinGuy]

if your coins were stored online they have now a new owner.

[Bitcoinpro]

if your coins were stored online they have now a new owner.

you shouldn't keep to much in exchanges, going to be a big exit flight from exchanges of Moon coin one the price rises or people accumulate enough to want to start withdrawing for safety

[OllieBittalk]

STILL NO REPLY FROM BTCE !!!! ITS BEEN OVER 48 HOURS AND THE ADMIN HAS BEEN ONLINE 3 X TIMES SINCE ASKING TO PUT THE ACCOUNT ON HOLD.

[jeliman]

wow...

but how can we tell this is genuine??

[OllieBittalk]

Are you some kind of idiot.

The system can see that all previous logins were from 1 static IP. And then after hack in multiple locations.

Im not asking btce to verify my identity. As that would need a few emails exchanged and would take time.

Im asking to put the Damn account on hold, on all transactions !!!! until they do have the time to verify identity.

I do not understand how the btce admin has been online 3 times since this post and still has not replied to any PM'S or Threads.

[prezbo]

Are you some kind of idiot.

A word of advice: you won't get people to help you by calling them idiots.

[JCviggen]

First thing they would do, if they had access, is withdraw whatever what was there. So at this point, all you're going to get back is an empty account. Even if support had replied within 5 mins they would be gone.

BTC-e offers extra security measures like 2-factor auth, which is very very very secure. Using nothing but a unique password is just not sufficient in this day and age. Live and learn.

[OllieBittalk]

My point is:

After a security change. Which is what has happened.

BTCE block transactions for 48 Hours.

Within the last 48 Hours the email address has been changed again. Why if there was nothing in the account, would you go back into that account and change the email address?

This happened 47 Hours ago.

Why do you guys not understand that it IS an issue not being able to get hold of support for over 48 Hours. How is that good business practice???

You would understand if this happened to you.

All I am asking, is for the account to be frozen. This is hardly a tall order. BTCE support have been on-line 4 times since I posted this thread. And no Reply.

So your telling me that's normal ??

If support are busy, and cannot handle urgent requests within 48 Hours then extend the security block on transactions to a time period the admins can handle.!!!

[greyhawk]

You seem to think you're dealing with a real company instead of a dude sitting in his mom's basement playing "exchange".

[jeliman]

You seem to think you're dealing with a real company instead of a dude sitting in his mom's basement playing "exchange".

yeah kind of the same impression about bitstamp, which is quite amazing that the majority of BTC exchange activities is beeing done but these "dudes"

[jeliman]

Are you some kind of idiot.
....

I guess that was on me

Well I might be one and I have nothing against you but I have spent a lot of time on a variety of forums and I´m just a little bit sensitive about people throwing dirt on someone else there.

It might be not your case and I understand you beeing upset if BTc-e dont give a shit about your problem, but sometimes it is good to question the genuineness of posts that accuse others, thats all

[needhelp]

BTC-E  really needs to get there SHIT TOGETHER FAST !!  I was hacked and many others !! There Worthless Support Team is a BAD JOKE !! 

If you have a BTC-E account with funds in it , I would withdrawal as soon as possible and get the HELL OUT OF BTC-E NOW !! or lose it all  !!

[sinx13]

I got NOT hacked but suspended because i warned people and tried to ban the phishing site.

Not only the phishing site is still not URL banned or filtered from the btc-e chat, they also claim i did things which are proofable wrong.

Read here:

https://bitcointalk.org/index.php?topic=460138.msg5177807#msg5177807