I can't imagine anyone insuring any facility without automatic fire suppression.

I'm properly stunned.
How could they could invest in that scale of set-up and not install an inert gas fire suppression system?
What a horrible way to learn an important lesson.
Hope nobody was hurt.

My order pre-dates the group order by a week or two and I've had my 3xSP30 hosted with Spondoolies and mining for 6 days now.
One was a bit ropey initially so they replaced it and added an extra node for a day to make up for the few hours downtime.
   
My pre-order experience with Spondoolies has been way better than most suppliers.
They were slightly overconfident to hit such high targets with that form factor on the initial batch, but not so much.
They have delivered good solid kit, on time, and not disastrously off spec. Plus they're giving some compensation.
This makes them a top supplier in my experience.

Pre-orders are a huge risk we choose to take in an attempt to get ahead of the curve.
They always miss spec on batch 1, almost always involve massive delays, and way too frequently the manufacturer delivers obsolete kit or nothing at all.
These guys have done extremely well.

BB