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I have checked out this thread for the longest time, seeking update. To all the people who have kept the thread alive and interested for the longest time thanks a ton. I am just as eager if not more than all you other AMT clients, but lets give those guys a breather to fix what ever it is that they need to fix and ship the units out. I understand that to some of you the money you invested might be all you have and even if it isnt, its not like any one wants to lose money.
In my interaction with AMT so far i am confident that they arent a scam company, now they are extremely rough on the client interaction part. But they are legit, we all have held on for this long, let just give them a bit more and provide them with a little breathing space. Our attitude cant help in speeding things up for them, even thought the attitude originate from the lack of communication from their side.
Thanks to everyone who agrees , and for every one who doesn't, i guess i see your point too ( as i too want a final resolution to this whole thing)
In my interaction with AMT so far i am confident that they arent a scam company, now they are extremely rough on the client interaction part. But they are legit, we all have held on for this long, let just give them a bit more and provide them with a little breathing space. Our attitude cant help in speeding things up for them, even thought the attitude originate from the lack of communication from their side.
Thanks to everyone who agrees , and for every one who doesn't, i guess i see your point too ( as i too want a final resolution to this whole thing)
I know I'm a newbie here and, judging from the frustration and anger floating around, my post will likely get dismissed, but I wanted to post some info anyway - maybe it will comfort someone. It's only information, and is not intended to dismiss the frustration.. just put it in perspective.
So my order was in the mid-500's and I received the miner about a month later than the original forecast. It's not a TH machine... it is a 200 GH/s. The machine works great, is stable, and the mining rate is what I would expect. The assembly is still rough around the edges, and there is no documentation, but I'm reasonably tech-savvy and I was able to get it running with telephone support from AMT. To paraphrase one other post, I would be happy getting the unit in parts wrapped in tissue paper, but that's just me.
I admit that I too was very frustrated and had reached the conclusion that I was stupid to preorder a machine from them. I left a series of messages and emails asking for updates, and my frustration kept climbing. Then I actually connected on one of my calls (I was surprised when someone answered the phone, actually), and they were able to get my miner out of the logjam and to me relatively quickly (about 10 days) afterwards.
Obviously they are a new company with all of the staffing and process issues that go along with it. Combined with large demands for the product, it seems that they have been doing their best to focus on getting machines out the door and getting processing working. They are not there yet, obviously. But they seem genuinely committed to getting things done. I think they need someone to handle the customer interface so the tech crew can stay focused.
I was on the "startup" side of things about 10 years ago, and we were making hardware processing boards. It is hard to put into words how painful that is - getting good staff, fixing the process, improving assembly, handling bugs and patches, and keeping customers happy. When combined with the high volume interest and the pre-order environment, that makes for very intense times. So I would encourage a degree of patience (if you have any left), and maybe some daily voicemails to stay on their radar.
it is just a matter of time for him to show some pr skills + some extraordinary theory.
