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Hi, Just wanted to share our experience on Bitmine. We placed an order last year, end september, upgraded the original order 2 times, got a coupon for 50% more hashing power (because it was not delivered on time) and lastly a compensation for the delay of the order (customer protection plan 10% per 10 days delay). In february we were thinking about asking the refund but I sticked with them. So what happened. we got them at the phone several times, mail many times, discussed the compensation and then we drove 8.5 hours to Camorino. Yes they do exist, they are real and they're human  We were welcomed by Christian Anselmi and greeted by Giorgio and other staff. We discussed the current delays and as it seems they are not caused by them but by other companies having to deliver parts, some deliver in time but not the quantities agreed upon, causing delays to complete order. Others delivered to late, and others have delivered wrong parts, all this with the result that they have very painful delays. They're pushing out as much orders as they can, testing each machine and refunding people who ask for it and ofcourse are eligable for it. We saw the warehouse and they are working around the clock to deliver. Anyway: We stepped out 2 hours later with 4 Coindesks and now they're happily mining away For what it's worth to the waiting customers, they're really trying to fix this as soon as possible. Greetz, stoffg idc why there are delays. i will never ROI my miner. its financially a complete disaster. fuck this bitcoin shit. wanna buy my miner? serious requests via pm. |
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......the extra hashing power that you are entitled will be arriving to you on a later shipment.....
very important question: WHEN ? how should i know? this is so retarded.. |
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its 28XX
im wondering why i wont receive my additional hashing power... oh, ive forgotten, because this company is a scam.
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lol. omg....
Antonio (Bitmine AG)
Mar 27 09:51
Dear Sir/Madam,
Your order has starting the shipping yesterday evening.
It will be delivered to you by Fedex. Tracking number :xxxxxxxx
Since it wasn’t possible to send the compensation with this shipping, the extra hashing power that you are entitled will be arriving to you on a later shipment.
The total compensation that you will be receiving will be 50% of your initial order.
Thank you for your patience and understanding.
Thanks
for your interests in our products.
Danke für Ihr Interesse an unseren Produkten.
For any questions don't hesitate to contact us. In the meantime
Für Fragen sind wir jederzeit für Sie da.
Kind regards/MfG
Customer Service
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I'm going to be the next person who'll be shown in this "Betreibungsauszug". The CHF 70.00 is nothing compared to the amount i gave to Bitmine.
i will be faster than you  |
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So I rather think, company is finally ready for bigtime operation...
So what clued you in to this breakthrough, the fact that they are two months late and no units were confirmed as being shipped (AFAIK) or the fact that they still don't have a working rig unit? These guys are total amateurs and I will in the future stay as far away from them as I can. Take a look around the continent, e.g. UK, 150 000 homes without electricity, floods everywhere... What if you need some parts from UK, Germany, France, Italy ? ... to finish the rigs ? OR HOW ABOUT DELIVERY SERVICES ? DO THEY OPERATE AT ALL - AS INTENTED ? How about the rest of the Europe ? You still think nobody else have floods ? Well, you're wrong. This is however not the proper way to plan business continuity (in any business), but if that is true that they have Swisscom telco problems, then they are having MURPHY'S LAW - final point...when something can go wrong it probably will... I'm happy their warehouse is not under flood like most companies in Europe curently are Think about what disaster that could be...e.g. all chips flooded and no spare stock...to put on PCB... List of EMS - Mapping Rush Mode Activations Event Type Event Date (UTC) Start date E.g., 2014-02-19 End date E.g., 2014-02-19 Act. Status Act. Codesort ascending Title Event Date Type Country Feed EMSR070 Floods in Slovenia 2014-02-10 Flood Slovenia EMSR069 Floods in Southern England 2014-02-10 Flood United Kingdom EMSR068 Floods in Bretagne 2014-02-07 Flood France EMSR066 Flood in Portugal 2014-01-06 Flood Portugal EMSR065 Floods in Bretagne, France 2014-01-02 Flood France ...and this is not all, this is only floods reported to COPERNICUS. http://emergency.copernicus.eu/mapping/list-of-activations-rushoh c'mon silver... if theres nothing to hide, a simple official statement about their situation is enough to blow my doubts away. Think about it! |
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They let the new guys walk right into a trap...
Thats my personal main reason, why i think it may be a good idea to introduce bitmine to the authorities. Well, my case is opened now. lets see, what it brings to daylight. What i personally dont understand, why did bitmine the sharevalue increase of 500k to 1000k. but as you say, nothing makes sense anymore. perhaps zefir wants to say anything.. |
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You know you have to pay the 70.- CHF in advance just for the 'betreibungsbegehren' to be valid paperwork and they will just object it within the 10 days. Then it's on you and you have to counter-object the objection. Even though this is the correct way to start things in a case of fraud, I think you don't stand a chance because they are secured by their TOS (AGB).
Technically it's just not a fraud (yet). It will eventually become a fraudolent contract when you request your money back and they wouldnt pay.
So, bless your heart but I just don't think you are going the correct sequence. In my eyes the correct sequence will be
Agreed Shipment + 60 days according to TOS -> Refund request -> 30 days processing time according to TOS -> No Refund received -> Start "Betreibungsbegehren" (costs you 70.- CHF upfront) at Camorino -> Camorino confirms the validity of the BB and informs Bitmine by signed letter -> Bitmine has 10 days to object -> You are informed of the objection and have 7 days to counter-object -> You may go to the police now to start a civil law sue against Bitmine, this is free -> Decision in court (duration up to several years)
I know the procedure very well as I am currently involved in such a case myself where I am the suitor and it's going on since early 2012 ...
@Karma: Problem is, they do not respond to anything. If they never ship, your process doesnt work. They are in 'Schuldnerverzug' as they didnt ship since 2 months (for my situation). According OR102-109 i can start the 'Betreibung'. If the 'Zahlungsbefehl' arrives at bitmines, we will see how they react. They have two possibilities. Either way: bitmine has to do something. what we dont know right now is: is it a fraud or are they just lazy. A) zefir has lied (assuming fraud): They will do a 'Rechtsvorschlag' and i dont see my money asap. Next step is to involve a court. (my plan in this case) B) zefir is correct (full refund, theyre too lazy to answer my mails): they send the money and I will stop the 'Betreibung'. we will see... |
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im watching this thread for 8 weeks now. bitmine's missleading information policy and the fact that they are selling systems on their website to today, is telling me that this company is suspect.
emails and phonecalls about productionstate, later refund, are unanswered. phrases like 'next week' or 'im not the person who can handle your request' (refund) are given numeous times.
fortunately im living in switzerland. a few minutes ago, i was able to start the process of 'Betreibung'. This means, im using swiss laws, to get my money back.
im very sad about this all, but something has to happen now.
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