Still got no answer to my withdrawal request

Official representative was last time seen on april 30th and I cant PM him/her cause I am newbie here...

anyone with any idea what is to be done here?

I don't think it takes 24 hours of waiting for all cases.
But, I don't know that the site have staffs who lives in different time zones or not. If not, at some period per day, gamblers have to wait for longer period to finish their withdrawals because staffs might be on beds.
Yeah, the site should integrate automatic verification later.
3 confirmations, so I thought that the Betlake site uses Segwit addresses, right?
Such Segwit addresses will give better experience for gamblers, lower transaction fees, and faster speed to finish transactions.

I sent you a request for withdrawal from the account for 2.2 btc, and has not yet received my wallet.
My user name : etabil
Status : pending (1 confirm)

Not resolving issues for a week time.A very bad initial performance for them yet they are active into this forum and so as with that support but not answering you for a week do really sucks.

Hello,

I've contacted you multiple times on Skype already but this issue does not seem te get resolved. Please correct the following bets:

My bets were settled wrongly:


Please check.

Thank you.

My username is mbruno1.

MMA sport (UFC) Do you cover the site?
Is Deposit Automatic?
Is withraw from the site automatically?
 

It's better to see it this way. If you need to provide your personal information, it breaks the essence of casino site that is supported by cryptocurrency as the mode of payment. I mean why do they need people to put their information.

Hello betlake,,, I am looking at your first post and I see that you are saying you manage your own book, so therefore unlike other casinos and sportsbooks you have your own different odds and lines. That is very interesting to know,,, and unique to a bitcoin sportsbook here.

But I have to ask 1 thing, how do you afford to manage the extra operational cost of managing your own books? It must be expensive to hire your own strategists and calculate your own odds if your markets are wide.

I intend to share my experience after about 2 months of using this site
Firstly, the identity verification unit that does not have a specific meaning in the blockchain world has been removed, but there is still an option in the user panel.
Deposit to the site from the manual mode has become automatic, but the withdrawal from the account is in manual mode.
The withdrawal time of the account varies from 30 minutes to 3 hours, which, I think, should be done immediately.
An interesting point is that the game's odds have the highest odds on existing sites.

I suggest :
Android and iOS app as soon as possible.
Add casino games.
Add other digital money like stellar.

tnq

The issue is indeed resolved, I can log in again. Somehow the e-mails from support never arrived in my inbox.

There is one other issue, one of my bets is missing from my history (fortunately I have a screenshot). I'm contacting their Skype but no response yet. I will keep you guys updated.

Hello, I never received any email. Please clarify.

Why you do not give any comments to above user who have an issue on your site? At least say something to clarify what is happening, whether his claim is true or not. It is not hard to reply, isnt it?
Keeps on ignoring your user is not good behavior of a gambling site's owner. It will affect your reputation sooner or later.

Since I cannot send you a personal message because I'm a newbie on this forum I will post my message here. Also you never replied to my email or replied to me on Skype.

I cannot log into my account using my known credentials. Also your forgot password feature does not work, I never get an email with the reset link.

Please look into this.

Are you still upgrading? Website is down for two days now.

Maybe you should provide a timeframe when the upgrade will be finished. Sundays (weekends in particular) are typically busy days for gamblers/bookmakers

With this kind of registration I would have to pass in playing their. I will not be surprise if one day they will require a KYC when you withdraw your winnings. lol

I withdrew some funds last Thursday night and received them on Friday morning, which is okay I suppose. My total deposit amount is still higher than my total withdrawal amount though.

One thing I have noticed though is that bets are not automatically settled. For example, I'm still waiting for bets to be settled for matches that finished this morning.