I have the same problem.. just deposited, 11 confirmations and system does not detect it. So my funds are stuck.
Be careful and DO NOT send funds until this is explained. The issue is not fixed for at least past few days. The mixer is not operative as of 04.09.2019
3 people already reported same problem, and noone confirmed that they received any help/answer from support.
Well, actually 3 days have already passed
Have you received your coins? I see that ChipMixer logged in 02.09.2019 on the forum
I haven't received anything yet... no mail and no money. (I will update this post if i have received any money or mail)
No chips received yet. Chipmixer replied to my e-mail on 6.9 that the chips would be added. Now it's 16.9 and i still can't find any chips in my session.
Does anyone have the same problem?
edit: deposit address changed...
I must add that I did not check the session daily.
Could it be that my session has expired? It can be opened, but the deposit address is different!