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Author Topic: [ANN] ChipMixer.com - Bitcoin mixer / Bitcoin tumbler - mixing reinvented  (Read 59144 times)
petrenko.t
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August 31, 2019, 12:36:49 PM
 #1601

Hello.
Faced a problem when crediting my bitcoins to the mixer wallet:
08/29/19 I sent 0.36 BTC to the proposed wallet address 13nxQB53e2WNxKPYYkYT4EGkeGcUnatsK2
This transaction has a lot of confirmations, but my deposit in the mixer is 0, and I still see “Waiting for a confirmed transaction” in step 1. I checked the addresses and made sure they were correct.
08/30/19 I sent an email describing this problem to chipmixer@protonmail.com
08/31/19 To date, I have not received a response from chipmixer, my session deposit is still 0.
Since I could not use the mixer in tor, I use .com The site is loading normally, captcha is accepted, everything is fine ... except for the lack of bitcoins.
Please help me with this problem.
Thank you in advance. Sorry for my English.
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jackg
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August 31, 2019, 03:47:46 PM
 #1602

IF you have javascript disabled you have to click to go to step 2 once your transaction confirms (it says this on the site)...

Try restoring your session from it's token and clicking to go to step 2 and see what happens if your transaction has confirmed.

Edit: transaction is confirmed so jump straight to step 2 and see if it loads.

petrenko.t
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August 31, 2019, 10:42:14 PM
 #1603

IF you have javascript disabled you have to click to go to step 2 once your transaction confirms (it says this on the site)...

Try restoring your session from it's token and clicking to go to step 2 and see what happens if your transaction has confirmed.

Edit: transaction is confirmed so jump straight to step 2 and see if it loads.
Thank you for your desire to help, bro. The fact is that I sent all the available bitcoins there, and I had a lot of time over the past 3 days. I tried with javascript turned on and off, tried to click on everything except "delete session". The F5 button almost ran out of frequent clicking to update step 1. I went over all the browsers I have)) Checked every symbol of the wallet address to which I sent the funds ... Nothing helps.
I enjoyed using this mixer many times and I know how it works. At the moment, both sites (tor and clear) are functioning normally, but my session froze waiting for transaction confirmation. In step 1, "we are waiting for confirmation", in step 2 "you have nothing."
In general, I understand that there are difficulties and am ready to wait. The only concern is the silence of official support.
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August 31, 2019, 10:48:10 PM
 #1604

In general, I understand that there are difficulties and am ready to wait. The only concern is the silence of official support.
Only 1 day has passed. Wait for a reply (they will answer you).

My bet is that this may have something to do with the recent DDoS attacks. What happens if you send the coins and the website goes down afterwards due to the attack? They can credit you manually tho, so there is nothing to worry about.

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August 31, 2019, 11:13:20 PM
 #1605

If its saying 0.000 then it's a known bug. You'll have to wait for cm to get to it and solve your problem... They're normally good at responding just make sure the session doesn't run out...

petrenko.t
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September 01, 2019, 10:56:27 PM
 #1606

Only 1 day has passed. Wait for a reply (they will answer you).
Well, actually 3 days have already passed

My bet is that this may have something to do with the recent DDoS attacks. What happens if you send the coins and the website goes down afterwards due to the attack? They can credit you manually tho, so there is nothing to worry about.

That they can do this, I have no doubt. But, for now, I have what I have. Or rather, I have nothing)

If its saying 0.000 then it's a known bug. You'll have to wait for cm to get to it and solve your problem... They're normally good at responding just make sure the session doesn't run out...
In step 2, I see "Total chips 0.000". I hope you're right. The session ends in 86 hours. There is no answer to the email yet, there is no answer to the personal message to the official account of the mixer on this site, there is no answer in this topic from them.
Thanks for your advice. I'll keep you informed.
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September 02, 2019, 01:42:48 PM
 #1607


In step 2, I see "Total chips 0.000". I hope you're right. The session ends in 86 hours. There is no answer to the email yet, there is no answer to the personal message to the official account of the mixer on this site, there is no answer in this topic from them.
Thanks for your advice. I'll keep you informed.


Yeah it's a known bug, you're going to have to wait for them to reply but you might want to extend your session on the site so it doesn't get deleted.

Let us know when it gets resolved.

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September 03, 2019, 07:19:11 AM
 #1608

Just want to say here again that finally I had successfully made a transaction using the chipmixer.
At first, I have doubt because the site barely load, but I made a decision to risk some since I have been using this mixer for months already.

Good thing, everything works as normal and I'm happy to be using the mixer again in my next transaction.




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gasNet
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September 03, 2019, 01:12:34 PM
Last edit: September 03, 2019, 02:19:22 PM by gasNet
 #1609

I'm waiting for my coins too. My transaction has several confirmations, but no Chips yet.

When I restore the session, it still says:
Waiting for confirmed transaction. Please refresh page.
If you have javascript enabled, page will autorefresh every 30 seconds.
jackg
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September 03, 2019, 02:20:21 PM
 #1610

I'm waiting for my coins too. My transaction has several confirmations, but no Chips yet.

Have you tried skipping to step 2 in case it's a java script issue (does the page keep refreshing anyway, you'll see the refresh button in the top left turn to an X) ?

gasNet
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September 03, 2019, 02:31:55 PM
 #1611

I'm waiting for my coins too. My transaction has several confirmations, but no Chips yet.

Have you tried skipping to step 2 in case it's a java script issue (does the page keep refreshing anyway, you'll see the refresh button in the top left turn to an X) ?


yes, nothing.
jackg
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September 03, 2019, 04:00:20 PM
 #1612

If you have more than 7 confirmations I'd suggest contacting chipmixer's email address (which can be located on the bottom of their page or on the contact page) with the address you deposited to.

gasNet
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September 03, 2019, 05:25:39 PM
 #1613

If you have more than 7 confirmations I'd suggest contacting chipmixer's email address (which can be located on the bottom of their page or on the contact page) with the address you deposited to.

I wrote him the email a few hours ago with the Restore ID.
I just wanted to mention that because I'm apparently not the only one with this "problem".
james3441
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September 04, 2019, 06:09:31 PM
Last edit: September 06, 2019, 12:46:06 AM by james3441
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 #1614

I have the same problem.. just deposited, 11 confirmations and system does not detect it. So my funds are stuck.


Be careful and DO NOT send funds until this is explained. The issue is not fixed for at least past few days. The mixer is not operative as of 04.09.2019
3 people already reported same problem, and noone confirmed that they received any help/answer from support.



//Update: I have received an answer and my funds has been credited as of 06.09.2019.




Well, actually 3 days have already passed

Have you received your coins? I see that ChipMixer logged in 02.09.2019 on the forum
gasNet
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September 05, 2019, 07:26:34 PM
Last edit: September 05, 2019, 07:37:58 PM by gasNet
 #1615

I have the same problem.. just deposited, 11 confirmations and system does not detect it. So my funds are stuck.


Be careful and DO NOT send funds until this is explained. The issue is not fixed for at least past few days. The mixer is not operative as of 04.09.2019
3 people already reported same problem, and noone confirmed that they received any help/answer from support.



Well, actually 3 days have already passed

Have you received your coins? I see that ChipMixer logged in 02.09.2019 on the forum

I haven't received anything yet... no mail and no money. (I will update this post if i have received any money or mail)
TryNinja
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September 05, 2019, 07:37:07 PM
 #1616

I haven't received anything yet... no mail and no money.
Weird. I would like to see an answer from ChipMixer as well. I still don't think they are prone to scamming you all, but this surely doesn't give any confidence.

james3441
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September 05, 2019, 07:51:54 PM
Last edit: September 06, 2019, 12:45:24 AM by james3441
 #1617

I haven't received anything yet... no mail and no money.
Weird. I would like to see an answer from ChipMixer as well. I still don't think they are prone to scamming you all, but this surely doesn't give any confidence.

I dont think as well... because that would be exit scam. 3 people reported this, so it's not a single case.

@ChipMixer
I dont understand how you can own mixing service which is based on trust and dont have any kind of monitoring system to notify you when something is broken. At least shut down system automatically and stop accepting people's money. The issue is present for like 5 days now? People have no money and no information what is going on.


//Edit: I have received an answer and my funds has been credited as of 06.09.2019.
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September 05, 2019, 11:21:16 PM
 #1618

I wouldn't worry about them scamming, just make sure your sessions don't expire.

This isn't the first time they take their time to respond, I think they're simply undermanned, and given the nature of their service, hiring new, reliable customer service staff probably isn't easy.

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September 06, 2019, 12:43:53 AM
 #1619

I have received an answer and my funds has been credited. Edited previous posts
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September 06, 2019, 07:01:28 PM
 #1620

Used this yesterday and it worked fine, despite some 404's in the middle
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