1. We already went over why the accounts were created the same day. Obviously we know each other and were told about the site at the same time. I never accepted a bonus or free play and clearly bet limits were not an issue so what would the benefit be of having two accounts? As I've stated multiple times my account from day one was registered to my name and phone number. You verified 'PatDugan' confirming their info is different then what mine was registered with. Not once have you ever given me the chance to confirm my identity although I did that for you when I registered with my name!

2. 'Patdugans' bets and being sharp are irrelevant to anything regarding this situation.

3. On Feb 11th 'PatDugan' briefly mentioned to me that FJ has good in-game tennis options and I should check it out. Hence my deposit on 2/11. My deposit came from an account verified on another site which you still have not given me the chance to provide proof.

4. We are co-workers hence the same work wifi IP. You have yet to look into the IP's both players have logged in from via the weekends or after 5PM. You will clearly see we are both going home and logging in from our houses in different towns or separate cell phone 4G IP addresses likely often being logged in at the same time. Still waiting for you to explain how we were logged in 18 minutes apart in different cities if we are the same person!?

5. Because I do rolling live tennis bets just like 'PatDugan' you ASSUME we are the same player? You apparently cut off 'PatDugan' on 2/11 but post wagers from me on 2/18? You allowed me to place wagers for a week on a flagged account...were you hoping I would lose everything and you would take the 2k deposit and never raise a red flag?

6. Your terms and conditions do not apply as we are 2 separate users who offered to verify this.

7. We are 2 people with 2 separate accounts. This is no way a violation of your TOC.

Based on all that you posted you continue to allow 'PatDugan' to play on your site? So the player that wins 50k you refuse to pay and close their account but allow the other player to continue despite apparently breaking the rules of your 'TOC'?

If I really wanted to create multiple accounts and beat around the bush don't you think I would make sure not to use the same IP as someone else that I know is a player there? We are on multiple other books who have not once ever brought up a concern. Only after winning 50k does it become a problem...

YES! Their only basis is that we logged in from the same IP. They are making false assumptions.

'PatDugan' was verified via KYC and I believe he sent in docs. I've offered to do a KYC of myself and have proof that my BTC deposit came from a verified account registered to me. My account since day one was verified with my email address which is my name @gmail.com and my phone number which I've offered to send a copy of the bill for.

What more proof do I need to prove that we are 2 separate users?

I'm sure if we were still depositing and losing there would be no issue with 2 accounts logging in from the same IP.

Since you all think I'm a photoshop expert. Here's a screen grab that 'patdugan' sent me of the withdrawal. If we are going to play the photoshop card who's to say that FJ didn't photoshop what they posted with the IPs?

https://i.ibb.co/7ksRyQp/screen.png

FJ has not responded to any of my emails. They have no problem posting private info of their users on a public forum but can't even have a private discussion? Nice way to operate an online gambling site...

They are also completely ignoring the fact that they paid out my coworker winnings yesterday. Please explain that?

Why don't they post the IP's of the users on the weekends or after 5PM EST? Have both users been logged in at the same time from different IP's in different areas? I bet they have...I'm sure they won't share that though because it will help justify my side even more. They already posted us logging in 18 minutes apart in different cities. If they really cared about doing what is right they would respond to my emails and do a more thorough investigation. I've offered to complete a KYC and send in doc's. They won't even respond to my offering. 

Just because we are coworkers who signed up on the same day because another person told us positive things about the site means they can refuse to pay? I'm sure many people on this forum have a friend or coworker who uses the same gaming site. They're refusing payment because we happened to connect to the same office wifi network a couple times?

How do they expect to grow their business by word of mouth if they don't allow friends or co-workers of users to get paid?

FYI myself and many of my coworkers are on a few established well known books (5D, Bookmaker, Heri) Not once have they ever given us a problem about logging in from the same IP. They have the same 'Terms and Conditions'. We are all verified users with 0 issues!

I've offered to show FJ that my deposit came from my verified account on Heritage but they aren't interested. Nice shady operation they have going on...

FJ - why don't you respond to my emails? You have no problem posting private info of your users on a public forum but can't even have a private discussion? Nice way to operate an online gambling site...

You are also completely ignoring the fact that you paid out my coworker winnings yesterday. Please explain that?

I already posted the emails of the payment to 'PatDugan' Here is a direct screen grab he sent this morning of his acct confirming the payment:

https://i.ibb.co/7ksRyQp/screen.png

Why don't you post the IP's of the users on the weekends or after 5PM EST? Have both users been logged in at the same time from different IP's in different areas? I bet they have...I'm sure you won't share that though because it will help justify my side even more. You already posted us logging in 18 minutes apart in different cities. If you really cared about doing what is right you would respond to my emails and do a more thorough investigation. I've offered to complete a KYC and send in doc's. You won't even respond to my offering.  

Just because we are coworkers who signed up on the same day because another person told us positive things about your site means you can refuse to pay? I'm sure many people on this forum have a friend or coworker who uses the same gaming site. You're refusing payment because we happened to connect to the same office wifi network a couple times?

How do you expect to grow your business by word of mouth if you don't allow friends or co-workers of users to get paid?

FYI myself and many of my coworkers are on a few established we'll known books (5D, Bookmaker, Heri) Not once have they ever given us a problem about logging in from the same IP. They have the same 'Terms and Conditions' you posted. We are all verified users with 0 issues!

I've offered to show FJ that my deposit came from my verified account on Heritage but they aren't interested. Nice shady operation they have going on...

Once again I am not a cheating multiaccounter. I made 1 account and logged into the site on the same IP as my coworker. I guarantee you 98% of the logins we are accessing the site from different IP's. I'm sure there have been times where we have been logged in at the same time on different IP's. We probably even have opposite wagers here and there. They posted a screenshot of us in different cities 50 miles apart logging in 18 minutes apart!

I work for a top 100 company in the world with most of the work force males between 25-60. 75%+ of us gamble online. Unfortunately we are in a state where sportsbetting is not legal yet so we are forced to use shady offshore sites like FJ.

I know for a fact that other coworkers here use the same offshore books and have 0 issues (5D, Heritage, Bookmaker, Nitrogen etc...).
Only FJ has a problem with me and my $50k+ winnings. Hell they even paid my coworker this morning that they are accusing me of being! WTF...

'PatDugan' forwarded me the email regarding the payout they received this morning from FJ. 0 issues. Funny you would think if they are accusing this user of multi-accounting with myself they wouldn't pay them...

I guess only 50k warrants them to make up some bs to get out of paying.

https://ibb.co/2sJLm9C

'PatDugan' forwarded me the email regarding the payout they received this morning from FJ. 0 issues. Funny you would think if they are accusing this user of multi-accounting with myself they wouldn't pay them...

I guess only 50k warrants them to make up some bs to get out of paying.

Copying from the other FJ site thread:

I reviewed the "shared" IP address and discovered this IP belongs to my my work office wifi. Once I got that info I was able to confirm that 'PatDugan' (not his real name) is a coworker of mine. We both signed up on the same day in 2019 when another coworker told us about the site (possibly explains why there are 3 users?). We are different people who happened to login at the same IP at one point, but we should not be considered multi-accounts.  This is just an excuse for FortuneJack not to pay me for my big win a couple weeks ago.

As you posted on the prior screenshot with the two IP's logging in 18 minutes apart one was in VA and one was in Baltimore. Everyone knows it is impossible to travel from VA to Baltimore in under 75 minutes. Clearly we are two separate people.

"Pat" (again not his real name) has been frequently depositing and withdrawing without a problem. When we just spoke, he told me that he just received a withdrawal today!
  
'Pat' told me that FortuneJack performed a KYC check via skype a few weeks ago.  Why was one not requested for me? Maybe I'll ask him for a screenshot of the payout you sent him this morning...Why would you continue to pay one user and not the other if you think we are scamming you by making multiple accounts? That makes a lot of sense.

As I previously mentioned multiple times from day one my account has been registered to my email which is my name and phone number. I have offered to send a copy of the phone bill. I've offered to send additional documentation as well. Since you have all the IP's you will see the IP with only 1 user accessing it is my house in the town near where I live. I have no problem sending a mortgage statement and additional documentation showing that I live near that town.

Since you verified 'PatDugan' you should be able to easily determine that we are 2 separate users. I'm sure many people on this forum have a friend or coworker that also has an account on the same gaming site they use.

FYI for everyone on here FJ has not responded to my emails, they only seem to want to post here regarding the issue. This should be a private discussion but since they don't want to respond they have left me no choice but to come here and other sites. I am not going to give up or stop until I get paid...

I reviewed the "shared" IP address and discovered this IP belongs to my my work office wifi. Once I got that info I was able to confirm that 'PatDugan' (not his real name) is a coworker of mine. We both signed up on the same day in 2019 when another coworker told us about the site (possibly explains why there are 3 users?). We are different people who happened to login at the same IP at one point, but we should not be considered multi-accounts.  This is just an excuse for FortuneJack not to pay me for my big win a couple weeks ago.

As you posted on the prior screenshot with the two IP's logging in 18 minutes apart one was in VA and one was in Baltimore. Everyone knows it is impossible to travel from VA to Baltimore in under 75 minutes. Clearly we are two separate people.

"Pat" (again not his real name) has been frequently depositing and withdrawing without a problem. When we just spoke, he told me that he just received a withdrawal today!
  
'Pat' told me that FortuneJack performed a KYC check via skype a few weeks ago.  Why was one not requested for me? Maybe I'll ask him for a screenshot of the payout you sent him this morning...Why would you continue to pay one user and not the other if you think we are scamming you by making multiple accounts? That makes a lot of sense.

As I previously mentioned multiple times from day one my account has been registered to my email which is my name and phone number. I have offered to send a copy of the phone bill. I've offered to send additional documentation as well. Since you have all the IP's you will see the IP with only 1 user accessing it is my house in the town near where I live. I have no problem sending a mortgage statement and additional documentation showing that I live near that town.

Since you verified 'PatDugan' you should be able to easily determine that we are 2 separate users. I'm sure many people on this forum have a friend or coworker that also has an account on the same gaming site they use.

FYI for everyone on here FJ has not responded to my emails, they only seem to want to post here regarding the issue. This should be a private discussion but since they don't want to respond they have left me no choice but to come here and other sites. I am not going to give up or stop until I get paid...

I’ve submitted the case to AskGamblers but they won’t take it as the play was all sportsbook and they only deal with online casinos. The case isn’t really about the nature of play so not sure why they wouldn’t, but I’ve still been in contact with them.

Once again I ask how am I suppose to prove I only have made one acct there? The ball is in their court to prove their accusation to hold my 50k hostage...

Looks like they verify users via Skype KYC but they haven’t bothered to reach out to me to do that.

Not really sure what evidence you want me to post to prove that I don't have multi-accounts on FJ?

Summary of what occurred:

Randomly came across FJ just reading about BTC sportsbooks on various forums. Signed up in April 2019 at FJ confirmed my email (which is my name @gmail.com) confirmed my cell phone number. Even my username on FJ has part of my name in it. Deposited a very small amount in BTC $100 at most to check it out. I lost it within a few weeks placing sports bets. Got some bs bonus spins in the casino and maybe a small free play. They all lost. Never played in the casino besides the free spin bonus bs they give.

I didn't login again until about 2-3 weeks ago. I was getting sick of my current site Heritage where I have been a verified user for over 8+ years. They changed the layout of the site recently. Withdrew .2 btc to my personal wallet. Deposited that same BTC on FJ from my personal wallet.

I started placing some sports bets immediately. Both normal wagers and some live action. I started winning...a lot. Once I got up I started playing aggressively with house money and worked my way up to 5.25 BTC in a matter of 2-3 weeks. Never accepted any bonuses or free play. Never went near the casino. It was all just sports bets in-game and pregame.

I go to withdrawal a couple BTC and get an error message to contact customer service. I posted the screenshot in a previous post. At this point in the 10 months I've been on the site not once have I ever had any communication with FJ. I go to live chat and ask why I am being contacted to contact CS and they say you will receive an email. No additional info. The next morning I receive an email:

"Hello amelik2,
Your account has been found to be associated with multi-accounting and/or association with PatDugan which in and of itself is considered illegitimate use of the website. As this is in direct and explicit conflict with FortuneJack's Terms & Conditions, any winnings garnered during illegitimate website use shall be void.
Any subsequent Games or Services that you participate in with funds obtained from illegitimate website use shall also be void.
Further, since you have been found to have actively participated in illegitimate multi-accounting activity for the purpose of monetary gain, which is in direct violation of FortuneJack's Terms & Conditions, your account has been terminated.
 Any future dispute or accusations will be met with similarly strict measures, and possible legal action.
The amount you deposited was credited back to you account.
You are able to log in to your profile and proceed the withdrawal.
As soon as the withdrawal is released, your account will be disabled.
If you believe this was sent in error, please reply to this email or reach out to our customer service team directly."

I login to the site and they did in fact adjust my balance to my original deposit and blocked me from accessing the sports section of the website.

I wrote back to the email saying what? this is bs...please provide evidence of this accusation and offered to verify my identity. I would post that email but it contains my personal info. There wasn't much more to it than what I stated.

The next morning I get a response from them:

"System has flagged your account alongside with PatDugan , since you have been found to have actively participated in illegitimate multi-accounting activity, security team blocked the account.
Your deposit has been credited, you can withdraw your deposit after which, the account will be terminated.
Decision is final and will not be changed."

I wrote back again the same thing I wrote the first time. Asking why they are making this bs accusation. I dont know who the F 'PatDugan' is. This was Friday morning and I have yet to receive a response.

Not once has FJ ever asked me to verify my info. They have yet to provide any reason/evidence as to how they came to this conclusion.

What benefit would I have from making another account on FJ? Clearly limits were not an issue since I turned .2 into over 5 BTC. I never touched a FP or Bonus. If I wanted to have another account I would have just gone back to Heritage, 5Dimes, Bookmaker, or Nitrogen all places that I have had accounts on with 0 issues.

I have no reason to lie I won fair and square and they know it. You all should be concerned that 5 BTC is leading them to pull this BS. They are slow as hell to respond and when they do there is lack of any additional info.

 

I will post in the correct format when I am able to get on a computer. There is no detailed convo to post as they refuse to have any convo. I’ve simply received two emails from them claiming I have another acct and they aren’t paying me my winnings. No further details besides that. 

What evidence do you want me to post proving that I only have 1 acct? I think it’s on them to post the evidence of their claim...

https://i.imgur.com/w99GTvR.png

Ok maybe slander isn't the right word but I am going to make it well known to the community on many websites the shady shit they are pulling. What kind of evidence do you want me to post? Their live chat CS is crap they just tell me to send an email. Their emails are even worse with 0 information provided besides 'you are multi-accounting we are not paying' and they take over 24 hours to respond.

 I withdrew .2 btc from one established sportsbook that I've been verified on for 8+ years to my wallet to FJ. In about a week to two weeks I turned that into 5 BTC. When I went to withdrawal they emailed me accusing me of multi-accounting with a user acct 'PatDugan'. Idk who the F that user is and I have never made another acct. They didn't provide any additional info or evidence of why they are making this bs accusation. When emailing them back they provided once again 0 additional info and are refusing to pay.

I signed up at FJ almost a year ago and from day one verified my email and phone number. My email address has my name in it and I have offered to send a cell phone bill with my name on it. They not once have ever asked me to verify my identity. I'm confused as to what gain I would have by making multiple accts? I haven't taken any bonuses or used any freeplays in 10 months.

I'm curious if this other user they are claiming me to be has ever been verified and what kind of bs they are putting them through.

Neither of those IP's are even close to my house IP. I log in from my phone almost 80% of the time anyway. I use 4G, public wifi's, my work wifi, my work cloud network, and my house wifi. I've probably accessed the website on over 25+ IP's by now. They have never asked for any of my info; just sent me two emails claiming multiple accounts with no evidence or proof. They are also slow as hell to respond...

Suppose a friend has an account on the site and comes to my house and logins on my wifi? Or a coworker creates an account? Maybe if they took the time to investigate and verify who I am they will see that I have never made another account. From day one my account has been registered to my email which is my name and my phone number which I can send a copy of the bill. Why is FJ not asking to verify any of this info? Even the btc I used to deposit came from another book where I am a verified user for 8+ years. I can show screenshots of the withdrawal to the wallet my deposit on FJ was made from. Also, my personal info on that book with verification check marks but nope FJ doesn't care to look into it.

I'm curious if this other player 'Patdugan' they are claiming me to be has been verified or ever withdrawn?

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

Stay far away from this shady ass site.

Fortunejack robbed me over 5.25 BTC. Got on a hot streak one morning earlier in the week and went to withdrawal a couple BTC. I go to withdrawal and it says to contact customer service. A day later I get an email accusing me of Multi-accounting with some random ass username.

They are refusing to give me any additional info on how they came out with this BS accusation. What benefit would I have to make another account? I have never taken any bonuses.

Funny how when you deposit and lose they have no issues but the second you win they claim some bs to not pay you. They are some sorry ass losers who are just mad that I took them for over 50k.

I am not going to give up and will continue to slander them until they pay me.

I have not accepted or even been offered any kind of bonuses or free plays. I made the account last April played around a little bit and may have accepted a free play or bonus back then but my balance was wiped out shortly after.

I recently deposited again a week or two ago. I've only been playing the sportsbook; I have not gone near the casino or anything else they have on that site.

They have not requested shit from me. Just straight off the bat said you are multi-accounting were not paying you adios. Refused to provide any details or info after a few emails until I posted here...and the details are still slim to none.

LOL what?! I don't know who the F 'Patdugan' is. What you posted proves nothing...it shows 2 different IP addresses. A search of those IP addresses shows they aren't even in the same state! They show being logged in within 18 minutes of each other. How would I travel in under 20 minutes from one city to another!

I've registered my email and phone number with you since day 1 which has my name in it, and I've offered to send a phone bill with my name on it.

If I have ever used a bonus or free play it was not within the last 6 months that's for sure. I deposited .2BTC and turned it around into over 5BTC why would I need a bonus or free play...

Please provide the more detailed report...

I plan on slandering them on every site possible until they pay. They claim they are putting together a "report" aka going to make up some bs. Its a shame that these sites just make their own rules as we go along and the player has little say or power when they refuse to pay out.

Just goes to show you stick to the top rated established sites. I've been using Heritage, 5dimes, bookmaker, and Pinnacle for 8+ years and have not once had any problems with those sites.