Fortunejack refusing to pay 5 BTC *STAY FAR AWAY*

[amelik2]

Stay far away from this shady ass site.

Fortunejack robbed me over 5.25 BTC. Got on a hot streak one morning earlier in the week and went to withdrawal a couple BTC. I go to withdrawal and it says to contact customer service. A day later I get an email accusing me of Multi-accounting with some random ass username.

They are refusing to give me any additional info on how they came out with this BS accusation. What benefit would I have to make another account? I have never taken any bonuses.

Funny how when you deposit and lose they have no issues but the second you win they claim some bs to not pay you. They are some sorry ass losers who are just mad that I took them for over 50k.

I am not going to give up and will continue to slander them until they pay me.

[1713504967]

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[1713504967]

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[1713504967]

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[1713504967]

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[marlboroza]

I am not going to give up and will continue to slander them until they pay me.

Just saying...

Provide more evidence (pictures, conversation with support, games, wins, loss, back up all your words with proofs) or this is FUD.

[JeromeTash]

There can be no smoke without fire and you clearly know what you did only that you are probably feeling bitter about it. It's written clearly in the terms and conditions that having multiple accounts is prohibited so by the time you deposit you money, you know what you are getting into.

You are not the first person to try to withdraw lots of money from fortune jack. How come the other withdraws from other people were not stopped?

[game-protect]

@ JeromeTash

Are you the operator of FortuneJack or how do you know that OP has multiple accounts?

[amelik2]

Ok maybe slander isn't the right word but I am going to make it well known to the community on many websites the shady shit they are pulling. What kind of evidence do you want me to post? Their live chat CS is crap they just tell me to send an email. Their emails are even worse with 0 information provided besides 'you are multi-accounting we are not paying' and they take over 24 hours to respond.

 I withdrew .2 btc from one established sportsbook that I've been verified on for 8+ years to my wallet to FJ. In about a week to two weeks I turned that into 5 BTC. When I went to withdrawal they emailed me accusing me of multi-accounting with a user acct 'PatDugan'. Idk who the F that user is and I have never made another acct. They didn't provide any additional info or evidence of why they are making this bs accusation. When emailing them back they provided once again 0 additional info and are refusing to pay.

I signed up at FJ almost a year ago and from day one verified my email and phone number. My email address has my name in it and I have offered to send a cell phone bill with my name on it. They not once have ever asked me to verify my identity. I'm confused as to what gain I would have by making multiple accts? I haven't taken any bonuses or used any freeplays in 10 months.

I'm curious if this other user they are claiming me to be has ever been verified and what kind of bs they are putting them through.

[Lauda]

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

[amelik2]

What evidence do you want me to post proving that I only have 1 acct? I think it’s on them to post the evidence of their claim...

https://i.imgur.com/w99GTvR.png

[BitSat19]

What evidence do you want me to post proving that I only have 1 acct? I think it’s on them to post the evidence of their claim...

https://i.imgur.com/w99GTvR.png

No one saying about accounts or any thing just post all details and give solid proof as @bL4nkcode give you link please post in this format then members can understand better and give you better response about your scam as you post here no one can help you in any thing you are wasting your time.

[Coin_trader]

What evidence do you want me to post proving that I only have 1 acct? I think it’s on them to post the evidence of their claim...

https://i.imgur.com/w99GTvR.png

This is cool. Can you post the detailed conversation between you and FJ support. So that we can evaluate your situation. I have same issue before when I won some good amount of BTC. They hold my withdrawal because I have another account which I didn't use already for 3 years since I don't remember the password and email before. They release my funds after I explained that I don't used the account for a long time ago. It's funny that they do background check everytime a user win huge amount of money. 

[amelik2]

I will post in the correct format when I am able to get on a computer. There is no detailed convo to post as they refuse to have any convo. I’ve simply received two emails from them claiming I have another acct and they aren’t paying me my winnings. No further details besides that. 

[Blossom15]

Great, here we go again. Degen posts a complaint about unfair practices by casino and accounts wearing accused casinos signature pop up to defend it. Only on bitcointalk. 

I don’t see how the op can provide proof here. He is the one being accused of breaking FJ’s rules and terms. The burden of proof is on FJ.
Yes, some gamblers cheat, but books are also known to be scummy too and will not payout if they can get away with it.
 
It would be great if FJ chimes in and show proof why they think the op broke their rules, otherwise players should stay away from FJ and casinos that arbitrarily decide to keep players funds and winnings.

[Lauda]

Great, here we go again. Degen posts a complaint about unfair practices by casino and accounts wearing accused casinos signature pop up to defend it. Only on bitcointalk.  

They do not need to provide you with proof of anything here, nor elsewhere publicly. You are confused as to what you and others are entitled to. Should they choose to, it is sufficient for them to show one of us.

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

[allyouracid]

To be fair, he just said "it would be great if FJ chimed in".

I don't see how OP could provide any proof: if he's lying (historically, the most likely scenario), he'll just repeat that the accusations are baseless. If he's telling the truth, there's not much he can do to prove it, either.

The only ones able to provide clarity are FJ, and if they choose to, they'll probably post information on IP address, browser timestamps etc which will convince anyone with half a brain that the accusations here are baseless. If they don't, however, I don't see how this thread can become anything else than a waste of time.

[Blossom15]

Great, here we go again. Degen posts a complaint about unfair practices by casino and accounts wearing accused casinos signature pop up to defend it. Only on bitcointalk.  

They do not need to provide you with proof of anything here, nor elsewhere publicly. You are confused as to what you and others are entitled to. Should they choose to, it is sufficient for them to show one of us.

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

LOl, that didn't take long, you couldn't resist could you? Since when did you become their official spokesperson? Thankfully, the negative you left me means fark all to me and is the worst you can do. Try harder stupid shill.

And I guess that by “one of us” you meant yourself? A known FJ shill? You must think everyone here is as dumb as you’re? Why hide the evidence, if any, when it would be best practice showing it publicly to reassure players?


@FJ, how did the op break your terms? Why have you decided not to pay him?

Please tell us, so that some of us that play on your platform or that are considering it, will rest assured, knowing that when we win fairly we won't get stiffed out of our winnings. It's ok to ask, right?



 

[Sanitough]

First you need to consider the gravity of your accusation, you are ruining the reputation of a well established gambling site, I suggest you put all the necessary evidence you have in order to make this thread more interesting, if not, then you have no business here.

it's easy to accuse without evidence, you have to remember that, it's a lot of money, if you can't do it by yourself, go seek some help to get the money they robbed in you, according to you.

[amelik2]

Not really sure what evidence you want me to post to prove that I don't have multi-accounts on FJ?

Summary of what occurred:

Randomly came across FJ just reading about BTC sportsbooks on various forums. Signed up in April 2019 at FJ confirmed my email (which is my name @gmail.com) confirmed my cell phone number. Even my username on FJ has part of my name in it. Deposited a very small amount in BTC $100 at most to check it out. I lost it within a few weeks placing sports bets. Got some bs bonus spins in the casino and maybe a small free play. They all lost. Never played in the casino besides the free spin bonus bs they give.

I didn't login again until about 2-3 weeks ago. I was getting sick of my current site Heritage where I have been a verified user for over 8+ years. They changed the layout of the site recently. Withdrew .2 btc to my personal wallet. Deposited that same BTC on FJ from my personal wallet.

I started placing some sports bets immediately. Both normal wagers and some live action. I started winning...a lot. Once I got up I started playing aggressively with house money and worked my way up to 5.25 BTC in a matter of 2-3 weeks. Never accepted any bonuses or free play. Never went near the casino. It was all just sports bets in-game and pregame.

I go to withdrawal a couple BTC and get an error message to contact customer service. I posted the screenshot in a previous post. At this point in the 10 months I've been on the site not once have I ever had any communication with FJ. I go to live chat and ask why I am being contacted to contact CS and they say you will receive an email. No additional info. The next morning I receive an email:

"Hello amelik2,
Your account has been found to be associated with multi-accounting and/or association with PatDugan which in and of itself is considered illegitimate use of the website. As this is in direct and explicit conflict with FortuneJack's Terms & Conditions, any winnings garnered during illegitimate website use shall be void.
Any subsequent Games or Services that you participate in with funds obtained from illegitimate website use shall also be void.
Further, since you have been found to have actively participated in illegitimate multi-accounting activity for the purpose of monetary gain, which is in direct violation of FortuneJack's Terms & Conditions, your account has been terminated.
 Any future dispute or accusations will be met with similarly strict measures, and possible legal action.
The amount you deposited was credited back to you account.
You are able to log in to your profile and proceed the withdrawal.
As soon as the withdrawal is released, your account will be disabled.
If you believe this was sent in error, please reply to this email or reach out to our customer service team directly."

I login to the site and they did in fact adjust my balance to my original deposit and blocked me from accessing the sports section of the website.

I wrote back to the email saying what? this is bs...please provide evidence of this accusation and offered to verify my identity. I would post that email but it contains my personal info. There wasn't much more to it than what I stated.

The next morning I get a response from them:

"System has flagged your account alongside with PatDugan , since you have been found to have actively participated in illegitimate multi-accounting activity, security team blocked the account.
Your deposit has been credited, you can withdraw your deposit after which, the account will be terminated.
Decision is final and will not be changed."

I wrote back again the same thing I wrote the first time. Asking why they are making this bs accusation. I dont know who the F 'PatDugan' is. This was Friday morning and I have yet to receive a response.

Not once has FJ ever asked me to verify my info. They have yet to provide any reason/evidence as to how they came to this conclusion.

What benefit would I have from making another account on FJ? Clearly limits were not an issue since I turned .2 into over 5 BTC. I never touched a FP or Bonus. If I wanted to have another account I would have just gone back to Heritage, 5Dimes, Bookmaker, or Nitrogen all places that I have had accounts on with 0 issues.

I have no reason to lie I won fair and square and they know it. You all should be concerned that 5 BTC is leading them to pull this BS. They are slow as hell to respond and when they do there is lack of any additional info.

 

[allahabadi]

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

Ahem Ahem

https://bitcointalk.org/index.php?topic=3463720.60 (This claim of shady act on part of FJ was TRUE and they did give the guy his money back, but after much pestering.) Looks like the sign wearers also hv to sell der soul.

@OP see this and do provide more proofs.

[Lauda]

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

Ahem Ahem

https://bitcointalk.org/index.php?topic=3463720.60 (This claim of shady act on part of FJ was TRUE and they did give the guy his money back, but after much pestering.) Looks like the sign wearers also hv to sell der soul.

@OP see this and do provide more proofs.

My statement holds true. Read it again and take some English lessons. OP has no case until proven otherwise.


Cheers.

[amelik2]

I’ve submitted the case to AskGamblers but they won’t take it as the play was all sportsbook and they only deal with online casinos. The case isn’t really about the nature of play so not sure why they wouldn’t, but I’ve still been in contact with them.

Once again I ask how am I suppose to prove I only have made one acct there? The ball is in their court to prove their accusation to hold my 50k hostage...

Looks like they verify users via Skype KYC but they haven’t bothered to reach out to me to do that.

[Blossom15]

Every single claim of this type brought against FortuneJack has been false AFAIK. Therefore, please provide evidence or close the thread.

Ahem Ahem

https://bitcointalk.org/index.php?topic=3463720.60 (This claim of shady act on part of FJ was TRUE and they did give the guy his money back, but after much pestering.) Looks like the sign wearers also hv to sell der soul.

@OP see this and do provide more proofs.

What more proof can he possibly provide? Its difficult as its FJ's word against the op's.

Just saw on the FJ thread that they are not denying the op is a player on their platform nor are they saying his accusations are baseless. The only discrepancy I see is the amount involved. Op claims its 5.25 btc, but according to FJ’s screenshot his balance is 4.74 btc.

Hello amelik2,
 
Your account [amelik2] is associated with another FortuneJack username [PatDugan], the given fact makes us think that we’re dealing with the multi-accounting fraud.
 
We can only disclose shared IP address between the above-mentioned accounts. However, in case having a need of showing more detailed proof, we’re ready to provide official representatives with all the mandatory documents.
 

 
As for not taking any bonuses, both of the accounts have already used/activated the bonuses into the forms of free bets.
 
 
Team FJ
 

I’m confused as to why FJ posted that screenshot in the first place. It clearly proves nothing as both IPs are in two different states. One is in Maryland and the other Virginia. Two different states with over 250 kilometers between them.

FJ must know something we don’t know, some kind of evidence that proves the op was multi accounting. But they’ve posted, just like Lauda above that, they will only show their smoking gun - detailed proof - to official representatives. Who are these official representatives? Who made them representatives? What are they representatives of? Wouldn't it be much easier to present the op with the said evidence and get it over with?

I'm open to giving FJ the benefit of the doubt, but this stinks badly. What is multi accounting anyway? What benefits could be derived from owning more than one account on a sports betting website? Does it make any difference to how much we lose? Wasn't it multi accounting when he was losing?

Hopefully this all a mix up and the op gets paid soon. Pull your fingers out FJ. My 2¢.