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I’m getting the sense that the site has lost a big chunk of traffic while looking at the lobby rn. What could have been... SWC missed an opportunity to build a BTC economy. If only it had focused on the micros and built the player base from there. It could turn out more solid and more sustainable imho.
This is the biggest issue. Constantly deciding not to add tournaments lower than 100 chips was a big issue. Give the player base a way to get their bankroll, and feed the upper limits. No site out there today doesn't cater to the micros. That feeds the higher limits. |
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Where is support? I'm shocked half the post are still up in the other thread! Then they post tournament information directly below a post about not getting a response from them. It is very odd. Especially with them saying they needed to work on communication more. Another odd thing is that all their recent twitter posts have no replies, which they normally do. Not sure if you can disable those or not. Just seems like they went radio silent and are just posting automated tournament stuff now.
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Do you mean like closing accounts and declining withdrawals to "get in contact" with people and have them agree to a list of demands, including "stop critique here", before reinstating the accounts of letting people withdraw
Because that has happened atleast twice now.
I do. I would have people bring proof of that here if they give a shit. That's f'd up behavior. I have no problem with a company deciding to not allow a customer to play on their site and bad mouth them at the same time - Jon Little syndrome. Out of curiosity how do you suggest SWC identify customers to be banned for behavior off site. This is a no dox forum, as is 2p2. SWC is a no dox poker site. How on earth can you connect a SWC account with one that is on this forum by any means other than pure speculation. In theory SWC accounts only belong to the email address associated with the account. Identifying users by devices used or the location of devices used is purely an educated guess, albeit very accurate but nonetheless just an assumption that the same person is on multiple accounts. Without dox, hypothetically you could even consider an AI to be human depending on how you define a human. And this is the conundrum that is SWC. They have adopted a new attitude and a new face to their brand in the last 6 months which has infuriated a huge percentage of their base yet they have no clear means of controlling who that base is because there are no dox. You would think if a company was in this position they would try to have an open line of communication with excellent customer service to attempt to keep something in control that has so many vulnerabilities. I often think SWC has no clue how much their users loved the community at SWC and the site itself. There wouldn't be all this backlash otherwise. I do have a problem with them holding funds hostage, and I imagine most of the BTC. community would as well.
You might want to ask SWC about this in the main thread or email them. Proof is going to be rather hard to come by unless people post emails or screenshots. Neither of which are really proof of anything. I saw this happen. The one time I was aware of was for locking the account not holding funds because of stuff said on here. I Don't know if the player directly referenced themselves in an event or by their name. SWC did comment though that it was locked to get their attention. |
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Thank you to our loyal players that understand how hard it is to run SwC Poker.
We see the complaining players are louder than the happy players that enjoy our bitcoin poker room but we will continue to build the site better and better.
2021 will be a great year for us with new features and improvements.
Thank you for the support!
This is a horribly unprofessional response and should be deleted. This just reeks of higherhighs and his smug chat. Can't you find someone with more tact to deal with the customers on and off site? This would make your life so much easier. It really does sound like HH, but wow this is such an unprofessional post. This is honestly why I do not want to patronize this site often. They don't get it that the people complaining are regs that have carried them on through the years. They have been promising updates and announcements for a year now and have nothing to show. They dropped the ball and lost their domain name and still got people to come back, which is crazy when you think about it. When are they going to drop the ball on their Bitcoin wallet and not be able to pay player funds. This site has only existed this long because of the regular players continue to come back. They're ongoing campaign to grow the site has failed miserably and has only costed them regular players that contribute to the site. |
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 Detailed analysis of rake will be posted soon. BuT cAp Is LoWer, peRcEntAGe doEsN'T mAtTEr... |
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Ok, so the rake % went UP and the leaderboard prize pool went DOWN. Am I getting this right?
There is something very wrong about what is happening here.
Wow... |
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Haha, swcpoker dot com (not sure if you can include urls here) is available for $10,000. They do not even have that secured as a business which is mind-blowing. If they can't use EU I wonder what they'll use for a domain!?!?
If you remember April 15, 2011 (a.k.a. Black Friday), the FBI can seize a .com top level domain so there's no reason for SWC to register that one. But there are over 1000 others to choose from. Having at least one backup ready to go would probably be a good idea. this is why for one reason... Haha, swcpoker dot com (not sure if you can include urls here) is available for $10,000. They do not even have that secured as a business which is mind-blowing. If they can't use EU I wonder what they'll use for a domain!?!?
(from the player lounge thread) Just checked and the domain now reroutes to Nitro! Aaaahahhahahahhaahahah. This is some next level trolling, fair play to them. I'd bet they have more budget for SEO aswell, wonder how long it'll take for that domain to show up first when you google SWC. At this point, SWC should just sell to Nitro. Or maybe they already did. GREAT start into 2021, SWC. Well played. |
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Is SWC still reachable via the old .eu email address?
I have been wondering this, too. Can we get manual withdrawals? Do you currently still have access to the data / player balances? if that domain does not work that means the email addresses will not work either. |
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Haha, swcpoker dot com (not sure if you can include urls here) is available for $10,000. They do not even have that secured as a business which is mind-blowing. If they can't use EU I wonder what they'll use for a domain!?!?
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Yeah technically there are a lot of issues.
When you buy in at tables the actually buyin always jumps to a number I didnt choose. Auto rebuy also often doesnt work for me.
Also at some point if I play longer at a table folded cards are not shown anymore.
Also at some point I am not able to right click on other players for muting/adjusting colour/make notes.
Only thing I can do then is leaving the table and join again.
If they close for good, which I dont think will happen, its not really a loss. Tournaments are a joke, no traffic, chat bans, sngs pretty much not available, empty promises, slow or no support and the whole higherhighs and endthefed "are not working for us" but they are active players at the site thing.
Only good thing, weak ass players sometimes at omaha.
They're plating lies on transparent issues are what really stop me from liking the site, which is the HH thing definitely. Or claiming technical issues when that's not technically correct. They dropped the ball on that, they have had BTC wallet issues time to time as well which doesn't put a good sense of security in the site. They have proven they can't be trusted because they will blatantly lie about everything. They focus more on higher limits and not sustainability. No more 50 or 100 chip tournaments in rotation per HH, yet BTC is almost at $30K. Doesn't make sense, tournament management is horrible. |
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https://whois.eurid.eu/en/search/?domain=swcpoker.euWhat's this mean lol? This domain name has been placed in the “suspended” status as it is assigned to a non-eligible registrant following UK’s withdrawal from the European Union.
Any update in the registration data for this domain name will be checked by EURid staff.
If the domain name registration details continue not to meet the relevant eligibility criteria by 31 March 2021, the domain name will be marked as “withdrawn” from 1 April 2021. Withdrawn domain names formerly assigned to GB-GI registrants will be released for general registration as of 1 January 2022.
For further information on the eligibility criteria of the .eu and its variants in other scripts please see our Registration Policy. See also the Brexit notice page. I don't see the same thing for nitro (the other .eu website I could think of). Did you guys get screwed over by Brexit? What a way to end 2020 lmao edit: https://eurid.eu/en/register-a-eu-domain/brexit-notice/2. Existing registrations
On 1 October 2020, EURid has notified by email all UK registrants and their registrars that they will lose their eligibility as of 1 January 2021 unless they demonstrate their compliance with the .eu regulatory framework by updating their registration data before 31 December 2020. They could do so by indicating a legally established entity in one of the eligible Union Member States, or updating their residence to a Union Member State, or proving their citizenship of a Union Member State irrespective of their residence.
On 21 December 2020, EURid will notify by email all UK registrants who did not demonstrate continued compliance with the eligibility criteria and their registrars about the risk of forthcoming non-compliance with the .eu regulatory framework. Ooops.... Damn this site is amateur hour... They have never tried to be relevant, and have proven it time and time again.... They have proven that when making HH the face of their sight, and definitely now it's not falling through on this crap.... Why would you trust your money with this site at this point? |
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https://whois.eurid.eu/en/search/?domain=swcpoker.euWhat's this mean lol? This domain name has been placed in the “suspended” status as it is assigned to a non-eligible registrant following UK’s withdrawal from the European Union.
Any update in the registration data for this domain name will be checked by EURid staff.
If the domain name registration details continue not to meet the relevant eligibility criteria by 31 March 2021, the domain name will be marked as “withdrawn” from 1 April 2021. Withdrawn domain names formerly assigned to GB-GI registrants will be released for general registration as of 1 January 2022.
For further information on the eligibility criteria of the .eu and its variants in other scripts please see our Registration Policy. See also the Brexit notice page. I don't see the same thing for nitro (the other .eu website I could think of). Did you guys get screwed over by Brexit? What a way to end 2020 lmao edit: https://eurid.eu/en/register-a-eu-domain/brexit-notice/2. Existing registrations
On 1 October 2020, EURid has notified by email all UK registrants and their registrars that they will lose their eligibility as of 1 January 2021 unless they demonstrate their compliance with the .eu regulatory framework by updating their registration data before 31 December 2020. They could do so by indicating a legally established entity in one of the eligible Union Member States, or updating their residence to a Union Member State, or proving their citizenship of a Union Member State irrespective of their residence.
On 21 December 2020, EURid will notify by email all UK registrants who did not demonstrate continued compliance with the eligibility criteria and their registrars about the risk of forthcoming non-compliance with the .eu regulatory framework. Ooops.... Damn this site is amateur hour... They have never tried to be relevant, and have proven it time and time again.... They have proven this when making HH the representative of their site, and now definitely this... |
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<snip>
SWC poker has rakeback? I know that poker is a good game and that anyone could get addicted to it. It means that there will be more poker players to visit your platform because of some feature specifically the anonymity in betting online. However, I wish to know that every good platform has also rakeback feature. Well, if you this feature how much could it be basing on the percentage of the players rake in the game for example in a week? Hoping to get an answer. Thank You! They have rakeback, which is based upon your krill level. There is a chart on their main site. It gets paid daily as well. |
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AlexTrebbert, SwC is aware that you and others want the rake adjusted and find ACR's higher % but lower max rake to be more favorable. They are currently working on creating a new rake schedule, which should come out this week.
Like others have said: The cap is really the only thing that matters, the % is basically irrelevant. I think you should consider coming up with a plan now on how you intend to respond to future price changes in bitcoin. If the price of bitcoin goes down, the cap should go up, and if price goes up, cap goes down. Informing players ahead of time what price will trigger the change, and what the change will be will avoid having to go through this in the future. The % is relevant. SWC made massive changes to the rake percentages a few months ago.  Let's look at the micros. The cap is rarely hit in the micros in NL or limit poker. So the % is the most important thing. Even if you adjust the cap to something hypothetical like 27 cents usd in the micros which is approximately 10 swc chips. When the % was 2.5% you would need to hit 400 chips to hit the cap. Now with current 3% rake you would need to hit 333.33 chips to hit the cap. At $27000 BTC price, a 400 chips pot is $10.80. Take a look at what is currently running on SWC below  The only games running right now are micros. The average pot size on both of these tables are below the rake cap. 203.93 average at 5/10 and 190.53 at 2/4. So on average the % is in play. And if you scroll up you will see that SWC increased the rake percentage by 40% on these tables 4 months ago. I'm sure the cap is hit occasionally at the tables listed above so this doesn't equate to an flat 40% increase, but it is very substantial nonetheless. You will also notice that the rake caps in limit poker are substantially higher when 6 handed than heads up. This is completely standard and acceptable. So the % at say a $10/$20 mixed game will come into play at a full table very often. Lets hypothetically give the this $10/$20 game a $3 USD rake cap. The % was 1.5% earlier this year at this table, now it is 2%. $3 USD is 111 SWC chips at $27000 BTC price. At 2% rake you need a 5,550 chip pot ($150 USD) to hit the max. At 1.5% rake you need a 7,400 chip pot ($200 USD) to hit the max. At 300/600 11 game mix ($8/$16 stakes at $27,000 BTC), let's examine a 6 handed game where it is folded to the small blind who raises a limit holdem hand and proceeds to bet every street, getting called by the big blind each time. Small blind is 150 chips, BB 300. So 1200 pre, plus 600 flop, plus 1200 turn, plus 1200 river = 4200 chips total. 4200 chips = $113.40. Rake cap is not hit. The additional .5% = 21 chips = .56 cents of additional rake. I really applaud you for your effort! You are really trying and putting time into show the details on everything! |
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SWC rake compared with America's Cardroom. The USD stakes on the far left column are slightly off since they were calibrated at btc price of $20,000.
SwC's wallet needed to be synced back up yesterday which created a several hour window of deposits/withdrawals not being able to be requested. This has since been fixed. AlexTrebbert, SwC is aware that you and others want the rake adjusted and find ACR's higher % but lower max rake to be more favorable. They are currently working on creating a new rake schedule, which should come out this week. I have not been saying I "find ACR's higher % but lower max rake to be more favorable." I have been saying for months that I find ACR's hu rake better. Lower heads up rake makes it easier to start games. What you need to do is to have limit games of $10/20 and under like ACR be 50 cent USD heads up rake. And hu limit rake should never be over $1 USD so set it accordingly so you don't kill the games again. You are raking over $2 USD in heads up limit games now at $25/$50 and above. Your lower % makes very little difference in bigger limit games. It's all about the cap. Also look into the big bet heads up rake. The ACR max is $1.25 at $5/10, $1 for $2/4 - $4/8, and $.50 bellow that. SWC is currently raking over $3 USD heads up at some of the biggest stakes. Yes I could complain about other problems in your rake schedule, but I have consistently stuck with pointing out the heads up situation. When you have the rake too high heads up, you create extreme bum hunting situations. You make it impossible for regs to battle hu to get a game going because the game becomes unbeatable and the only one winning is SWC. This is an important point. This is why one table of a limit will be running with three to four people on a wait list and not another one getting started. |
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  Rake is criminal. It bugs me that they keep writing you off in the other thread. Post me that they just want to dress anything in the other thread to be honest. Their whole "thing" has always been low rake, not sure why they don't address this more. TBH it is another issue I have with the site. I stopped playing there for a while after I saw HH causing issues with other players, and then get those players banned from chat. It's just not good business. I wanted to come back but after seeing this it's just not worth it right now. |
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As you can see from the charts above, there are many rake games that need to be adjusted to be competitive in the industry. However, I believe the main issue is heads up rake. Heads up is how games begin. The heads up games need to be raked substantially less to allow games to run longer and be beatable. This allows for ring games tables to fill. I have repeatedly pointed this out in this thread.
The mid stakes and high stakes games rake caps are 50% to 100% more than America's Cardroom. Although SWC's rake % is lower, the lower % is irrelevant at mid and high stakes games where the cap is reached the majority of the time.
The last rake adjustment by SWC was Nov. 18th when BTC was approximately $18,000. With BTC at almost $21,000 this is about a 15% increase in the BTC price. This results in a 15% increase in USD rake. However even on Nov. 18th, I believe the rake was too high heads up to promote game growth. Now it's just even worse.
I'm not sure why all your charts got deleted - The players lounge thread would be a good place to post them because that's useful information to all the players. |
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Since SWC is radio silent with regards to the hacked accounts, I will do my best to speculate on what has happened.
SWC has no security measures currently set up to prevent a brute force attack. A hacker can proceed to just try password after password with zero repercussions. So instead of developing a more secure site, SWC has decided to make the users responsible for increasing the security of accounts by requiring everyone to change their password to one with a minimum of 12 characters. This solution requires no software development. This solution also doesn't prevent a brute force attack. It just makes it more difficult. I think a better solution would be one of the following: 1) make it so that after X amount of failed log in attempts an account is red flagged or locked, 2) log in with your email address instead of a very public screen name.
Would be nice to know if this is true. Can we get an official update please? I would like to know what was or was not leaked. I'm pretty sure they've had to unlock my account for me before after trying to log into many times incorrectly when I was setting up MFA. So I don't think that's the case. |
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I guess the site got hacked, but there are no details about the breach!?!? Keep your funds safe...
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SWC back to its old habits, deleting forum posts and so on. The conversation about the rake, gone.
And now they locked the thread again.
What a shit show.
Things are super bad now, HH has ruined the tournament structure. The only thing that benefited from the changes are the micro tournaments at 50 and below. The selection sucks to be honest, HH has no idea what they are doing. They have single-handedly push me to another site with more activity and tournaments along with other things. Oh, and the stupid announcement that's going to be coming next week for the past year that's always coming next week... |
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