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Unfortunately we have to conclude that the topic in the forum is used for wrong purposes by several accounts. Adkinsbet does not cooperate with such pressures by allowing influential members to exert pressure on our management. It is not the intention to incur unjustified image damage. If players have any questions, they can reach us at any time via the support on our site or via support@adkinsbet.comWe will no longer be active on the forum for the above reasons. Ray |
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oz.kashi
We are not responsible for players bets.
Upon checking his account history, there were logins from many ip addresses which is also the responsibility from the player.
polasaz
Has created double accounts, we have 100% that this user is MishaYo.
Adzivu
We are not responsible for players bets.
2 minutes before his bet was going to lose, he wrote us that he will start an accusation on bitcointalk.
Some kind of strange that you first want to wait to freeroll your bet to see if it would win.
realscout
We offered realscout to refund his second deposit, since then the terms were violated.
Realscout rejects our offer, so there is nothing we can do about it.
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Hi Folks,
Sorry for the late reply. People with personal questions can drop me a PM.
Ray
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Hello folks, Hope you all had a nice weekend. Tomorrow we have amazing matches again in the Premier League.    |
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Hi folks,
We do not have a special representative on the forum, so until then I will keep an eye on the forum.
My last post was not a demand, it was a proposal. I feel sorry if people thought we wanted to set demands.
Personally I do not have much experience on Bitcointalk forum.
We have spoken with the user realscout and we will refund his last deposit from 37 mBTC.
After this refund, we can move on and close this topic as solved.
We are sorry for the inconvenience that may have arise.
@royse777
You are free to make a complaint with namecheap. We have all the required documents and licenses to run this business.
You can also contact the gaming authorities in Curacao, If you think we are not pursuing the correct policy.
Ray
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they story just go on. the bet they placed in my account win. i was on site only trying to withdraw the funds. moreover, I change the password in middle of game to avoid accusations by site that "other person maybe placed bets instead of me" https://imgur.com/a/eqOcy1F
unfortunately, its didn’t get well as they placed one more bet in my account. https://imgur.com/a/B5qGc9Qnow i want to see more idiots that keep Defending them. see thier replay : " Hello Oz, We are sorry to inform you that your second bet was lost. Your account is still active. Do you want your account to remain open or do you wish to close it?" scam scam scam scam Hello Oz, We are sorry for you that your bet has been lost. It would have been better to stop after the first successful bet. You decide to place one more bet, which lost. We have already indicated to you that you are responsible for your access to your account and your own actions on your account. All the best, Ray |
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We have updated our homepage. Wednesday there will be the SuperCoppa.  |
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In our ToS was always written that you can not use VPN to manipulate your location. Realscout used VPN to hide his home country, which is not allowed.
Realscout already admitted by himself that he is doing courtsiding, which is simply cheating.
We will release his deposit from 37 mBTC in installments from 5 mBTC weekly.
This will be done to prevent that DT users keep the card active. If DT members could remove their vote on the red card then we will start with the first payment of 5 mBTC.
Thank you.
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ToS have been violated after the activity on his 2nd deposit(usage of VPN). We decide to refund the deposit from the 2nd deposit (37 mBTC).
The player has been contacted also on his Email. After this, we consider the case solved.
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Customer screenshot is incorrect. Has been edited. Players are responsible for their own bets.
If you are 100% sure we changed your bet, why would you then deposit again on our site after that?
Ray
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Our terms and conditions state that an account can be closed if our company is put in a bad light maybe remove that rule on your term(the highlighted part) since a lot of members will absolutely misinterpret that and will think that it is a way of silencing them if they had a bad experience and complained here in the forum. Closing accounts is entirely at your discretion. If you want to close an account for whatever reason, nobody should tag you for that. However: close your account and confiscate the funds if This is the part that can make or break a reputation. You shouldn't confiscate funds for anything less than cheating (for instance abusing bugs). And even then, you should be very careful as confiscating funds is a killer for online reputations. If this would ever happen, I like the way Stunna handled this: This user in question was linked by fingerprint to a user who defrauded PD out of a significant sum of money. Given that, their account had a flag on it before they even made a deposit. We asked for ID and the user provided an identity we believed wasn’t theirs. We wanted to have a phone call with them to try and clear this up and after many delays they agreed. It was clear they had found a non-involved girl talk to us who didn’t seem to know anything about primedice or bitcoin. That violated our terms but obviously that isn't why we held the withdrawal, we held it for the reason originally stated.
I'd like to stop this right here and make clear that this is not a matter of money but rather a matter of principle. I'm happy to donate at minimum the funds involved in this claim to a charity of the community's choosing. The trust of this community is not something we take for granted and is why we elected to post here to further explain this unusual situation. As stated earlier, there has been a major misunderstanding at the moment between the compliance department and the indirect communication to the forum representative. There was too much communication between them, which meant that information was not transferred correctly. We are busy with the accounts. The account has NOT been closed because he has violated the terms and conditions through comments on the forum. As mentioned earlier, accounts are only closed when people make false accusations. This user has not made any false accusations,You can dispute about the truth, but the fact is that this user had the right to post his accusation, as he is seeing things from another perspective than we are. An example in which we would close accounts if there is a user with no transactions or only 5 mBTC, and is posting an accusation that he was scammed for 300 mBTC while there was not any related criteria for this, for example if he would have made a bet with 5 and he would have lost that. Tomorrow I will speak with my colleagues from the compliance and we will revise the terms to make things more clear. We do apologize for the misunderstandings. I hope to give you an update tomorrow to everybody's satisfaction. Ray |
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We have already asked you 4 times by Email if you want to send your documents in connection with the KYC procedure.
We will not get any answer from you. The first time we asked you this was already 5 weeks ago. We only receive emails as replay with the text "WITHDRAW SEND MONEY"
It would have long been resolved if you had sent the required documents, but you refuse to cooperate. I repeat: We have asked this 4 times on Email, but no reply from the customer.
Like I already mentioned before, if people do not want to cooperate, we can not be of any assistance. The situation arises 5 weeks ago, and now you are making an accusation?
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@OP
you failed to mention scam accusations started by users nikica99 and LEVSKI7
Radex90, why are you using this account to write? It would be much easier to use your own account nikica99 that made the complaint. Your accusations are baseless that you have been made so far. We asked you to provide evidence, and you refuse to do. We have asked the user LEVSKI7 several times to provide his KYC, but he is refusing to provide these documents. We can not help people if they don't cooperate. Ray |
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Hi folks, Ray here.
Previous representative apparently messed it up on the forum here, my sincere apologies. Matters related to users Realscout and Oz.Kashi have been misrepresented.
I'm going to work on it right now. As for Oz Kashi: His last bets have been canceled out of goodwill and I hope to update his account soon.
He did not violate the terms on the way that was explained on the forum.
My advice remains to contact directly via Email to avoid misunderstandings.
Our terms and conditions state that an account can be closed if our company is put in a bad light, but of course that does not apply here as these users are experiencing serious problems and have not just started an accusation topic. Hope to be able to provide more information in the short term. The accusation topic is there to write problems. We would only close accounts if people are writing false accusations.
If you have any concerns, please write in the relevant topic or write our support an Email.
Thanks,
Ray
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Hi folks, Ray here.
Previous representative apparently messed it up on the forum here, my sincere apologies. Matters related to users Realscout and Oz.Kashi have been misrepresented.
I'm going to work on it right now. As for Oz Kashi: His last bets have been canceled out of goodwill and I hope to update his account soon.
He did not violate the terms on the way that was explained on the forum.
My advice remains to contact directly via Email to avoid misunderstandings.
Our terms and conditions state that an account can be closed if our company is put in a bad light, but of course that does not apply here as these users are experiencing serious problems and have not just started an accusation topic. Hope to be able to provide more information in the short term. The accusation topic is there to write problems. We would only close accounts if people are writing false accusations.
Thanks,
Ray
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@oz.kashi
Can you please share your screenshots with me on support Email? Are you sure that nobody else has access to your account?
If somebody else had access to your account, we can provide you the IP login on the Email, but not on the forum to investigate this matter.
We already informed you via Email that you are using multiple IP addresses to login, which could be dangerous if you are using internet connections on public locations.
All login was from my and my only access ! No one have access to my account or my password or anything else!! the different I.p that you see is because in our country static I.p isn’t in most of connection. The account was close. I send you a message about that. You replay back that you will let me withdraw and the account is open. How can I place bets?!? I already post https://ibb.co/H2dKWyChttps://ibb.co/bJvd303https://ibb.co/XYXdfpbPlease send us an Email. We are not going to discuss the IP history in here. Your account was open. When you made the bet and the bet was lost and your balance 0, we have closed the account. |
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@oz.kashi
Can you please share your screenshots with me on support Email? Are you sure that nobody else has access to your account?
If somebody else had access to your account, we can provide you the IP login on the Email, but not on the forum to investigate this matter.
We already informed you via Email that you are using multiple IP addresses to login, which could be dangerous if you are using internet connections on public locations.
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I just checked out Oz.Kashi's account through management. He has placed bets with his credit, so unfortunately we cannot pay out anymore since there is no balance in his account.
What I don't really understand is why he wagered this amount, since I had already indicated that he would get his deposits back and that his account would be closed afterwards.
I'm afraid I can't do anything anymore.
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