Bitcoinfog is a selective scammer. We have lost 14,000$ or so worth of btc this week with them.
Ouch, I certainly believe you. They ripped me off for less than that.
The staff is non-compliant and is refusing to help. They say we have to submit a ticket through the ticket support with the right account, the one that they deleted. Other than that, staff has been arrogant and just plain assholes.
Exactly! That is the design of their scam. Let me ask you a simple question, if you were not the person that sent them the deposit how would you know BOTH 1) the bitcoin wallet address they published on their website for you to send the deposit and 2) the username that wallet was assigned to by their system. In fact there is no way for you to know that unless you logged into their system, read the wallet address and sent the deposit. This is something they conveniently ignore when they claim they have no way to authenticate your claims.
Bitcoin fog will rob you blind!