I managed to solve the issue and now I have access to my account again. When you see an error message on cryptsy they ask you to email the support (which I did), DON'T do that!! Instead you should open a ticket in their support page and that worked for me

After sending 7 emails I tried opening a ticket in their support portal as you suggested..I will let you know if they reply to this

As I said I had an account for a year and during that time I didn't have problems. Honestly I don't know why they locked my account, I just found their way of handling things not very professional and wanted to warn people about it..I don't think I was overly nasty with my comments or anything considering what happened..anyway you are right about not leaving cryptocurrencies in online wallets for too long, I was lucky that I have most of mine somewhere else..

I don't enjoy writing bad things about websites or companies especially if they operate in the cryptocurrency sphere as I would like them to do well. Unfortunately with opportunities there are also lots of scams out there and I would like to warn people when I see something wrong and share with them my bad experiences. This time I am having issues with cryptsy, it's a website that allows its users to exchange cryptocurrencies. I had an account there for almost a year and I deposited a few different cryptocurrencies I bought around. Unfortunately I was not active on the website for maybe 5-6 months and without warning they blocked my account "due to inactivity" I tried to contact them and get my account unlocked but they replied finding excuses or ignoring my emails completely. If you have significant amounts of BTC or LTC I would suggest you to move them somewhere else as it can happen that they block your account (without warning) and you lose all you have. It sounds pretty much like a scam to me..I would be happy to be wrong but it's been weeks already and I fear I lost some of my BTC and LTC

I don't know, I still did not get what I paid for. It's a pity because now that CEX is getting greedy and raising fees I really wanted to see some other cloudmining website picking up

Hi there, just wanted to share my experience here and I hope will save people some BTC or LTC. In the last few weeks I decided to test Bit-mining.co and it was obvious this website has a number of issues. I will try to summarize a few:
- Trading history not transparent, it makes easier to deceive users and make it difficult for them to keep track of transactions
- They discourage withdrawals by making them slow (it takes days to transfer BTC or LTC from their website)
- high Fees, by doing some math if you purchase GH on their website it will take almost 900 days to make back the BTC you invested, it's slightly better for KS, only 250 days!!
- the other issue is that often if you purchase GH or KS your BTC or LTC will be spent but you won't receive anything no GH, no KS. This happened to me personally and after waiting days for the issue to be solved (I contacted them by email) I decided to ask publicly via chat and the result was that they banned me from the chat

I am not the first one to have bad experiences with them, I just wanted to be another voice in the crowd and I hope this will save time and BTC to other people

I wish I knew this before, AVOID Bit-mining.co it's a scam. A week ago I purchased some KSs and never received anything, when I tried to ask for it in the chat I think they banned me. If you want to be involved in mining probably it's best to buy stocks of mining companies, there are a few that pay dividends often and the shares do not loose value over time.