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Dear community,
Whalemixer has been down due to covid infection,
we are available for any inquiries and we have one unresolved accusation which we are working on which requires indepth checking,
our balance sheet shows no error how ever waiting reply from the person who filed an accusation
as for all the buzz of our services, we tried explaining but its just hard to explain something over and over again and people only choose to hear what they wanna hear
its tiring
we are however operation and ensures highest level of safety to our clients
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We been away due to covid infection,
We apologize as our whole establishment was severely effected
Actually there was no issue from our side balance, we have balanced our accounting sheets
please PM and explain the nature of your concern
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We been away due to covid infection,
Actually there was no issue from our side balance, we have balanced our accounting sheets
please PM and explain the nature of your concern
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we are planning to increasing our mixing fee from 1-3% to 2-4% due to overwhelming demand
this will reduce our clients as we are able to serve our smaller number of clients better without raising much flags
kindly stop recommending new clients. we are happy serving our old clients ,
we appreciate clients that genuinely interested in protecting their privacy and not illegal activities , we dont wanna raise flags or get in trouble with high profile criminals
ransomware operators are encouraged to use our services for legal privacy enhancement reasons , you are very welcomed to use our services
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We have solved all our claims
There was only one client had an issue and it has been solve
appreciate if all could remove the negative trust.
We have never scammed any clients and our mixing is considered very safe.
We are operating for almost a year and we have seen really huge amount , we are happy with the 1-3% commission rather than a one time quick exit
we dont hold coins like a exchange service to go on a billion dollar exit scam, the max we hold funds is between 5mins-12 hours and thats no where close to a billion USD at any one time for us to shut down, we prefer doing many transactions as 1-3% adds up to a very good margin and we dont pay tax to China
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A random mixing time is fine, but you should let the customer know how long it's going to take. With an automated system, that shouldn't be a problem.
It must be state of the art system so advanced that even operator don't know this time, because it uses advanced AI hybrid algorithm  That would really help as we have to pay our workers and the error has caused a negative cash flow , we are legitimate mixer and we dont scam to get profits, we only make 1-3% and this error has set us back deeply.
You are a joke mixer, and if you have millions of fake-fresh coins you have nothing deep to worry about, so please tell us who made a mistake, computer system or some guy behind a screen? If you do a mixing and set as 1 hour from now for example, database has to store this info, then if the database is breached , FEDS can link the funds sent and received with this one hour delay, i find that very not secured. We do manual time mixing , its not automated, no link between received funds or received funds and the receive value also is random . in court, you can actually escape because no evidence of mixing, no timing, no exact value, no trace between old and new funds. and no dangerous downloadable gurantee letter which can contain codes, or recoverable in your harddisk even if deleted using deep scan. we are trying our best to make a change in mixing. we dont do advanced AI hybrid algorithm , we just do it manual at times we like making it safer with no traceable timing logs |
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Random receiving time is what makes us different as there is no evidence of sending funds and receiving funds making this mixing very powerful A random mixing time is fine, but you should let the customer know how long it's going to take. With an automated system, that shouldn't be a problem. That would really help as we have to pay our workers and the error has caused a negative cash flow , we are legitimate mixer and we dont scam to get profits, we only make 1-3% and this error has set us back deeply. For a site that claims to have $42 million in fresh coins, this shouldn't be a problem, right? we have that in reserve by our clients that we are able to use in mixing , not for us to use and or have a lost on The available coin for mixing means that we are able to use this much from our clients account to do the mixing, that doesnt mean we own it |
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I can confirm that I received the full refund just around 10 minutes ago. Thank you.
But one or two things I have to say.
The Letter of Guarantee on other mixers I was always able to download before the mixing and also on another mixer right after the mixing (and also before).
I never saw before that one could delete logs manually. I think it is enough to just clear that logs will be deleted automated if the mixing progress was successfull.
One more very important "Bug":
If you type in the wallet adress on the mixing page with percentage and click on start mixing an new window/tab will open where you will see where to send the coins to (and where it will be send after the mixing and so on) and also WhalePass and WhaleCode.
So far so good.
But if you click on refresh on that page, the adress where to send the coins to and also whale pass and whale code will change.
This shouldn't happen ever! Because if you don't realize that you will send the coins to an adress which doesn't stand in combination with the filled form right before clicking on "start mixing", the coins will get lost if you refresh and send, because the automated system won't know what to to with the received coins.
Correct me if I'm wrong with that.
Or if the page lags, has temporary server problems (on your side) or the internet connection (on one or the other side) is lost and you have no choice except to refresh the page to show up again then the data (mixer receiver adress, WhalePass, WhaleCode) will also change.
I see this as a big problem.
And also an option to download the letter of guarantee right after clicking on "Start Mixing" would save you alot of trouble.
We are sorry for the delay in refund, but glad all went well. for your question, even if you refresh the page , you will get a new address with new whale code and receiving address, but all the address will work for 24 hours then after it will auto delete , so no issue on that. The system will treat it as a new transaction and will process which ever address that receive the funds accordingly. The reason we don't issue guarantee letter to download is because we do not want any trace because that piece of evidence can be used against you even if you delete it. its recoverable if you do a hardisk deep scan . another reason is , i am a user of mixer as well in the past, i really avoid downloading anything to my computer, what if its a virus set up by the FBI ? i am so paranoid if i have to download a guarantee letter , i dont mind viewing it online but not downloading it . We had this in mind when executing whalemixer. |
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I can confirm that I received the full refund just around 10 minutes ago. Thank you.
But one or two things I have to say.
The Letter of Guarantee on other mixers I was always able to download before the mixing and also on another mixer right after the mixing (and also before).
I never saw before that one could delete logs manually. I think it is enough to just clear that logs will be deleted automated if the mixing progress was successfull.
One more very important "Bug":
If you type in the wallet adress on the mixing page with percentage and click on start mixing an new window/tab will open where you will see where to send the coins to (and where it will be send after the mixing and so on) and also WhalePass and WhaleCode.
So far so good.
But if you click on refresh on that page, the adress where to send the coins to and also whale pass and whale code will change.
This shouldn't happen ever! Because if you don't realize that you will send the coins to an adress which doesn't stand in combination with the filled form right before clicking on "start mixing", the coins will get lost if you refresh and send, because the automated system won't know what to to with the received coins.
Correct me if I'm wrong with that.
Or if the page lags, has temporary server problems (on your side) or the internet connection (on one or the other side) is lost and you have no choice except to refresh the page to show up again then the data (mixer receiver adress, WhalePass, WhaleCode) will also change.
I see this as a big problem.
And also an option to download the letter of guarantee right after clicking on "Start Mixing" would save you alot of trouble.
Again just to clearify things:
I NEVER deleted any logs
We are sorry for the delay in refund, but glad all went well. for your question, even if you refresh the page , you will get a new address with new whale code and receiving address, but all the address will work for 24 hours then after it will auto delete , so no issue on that. The system will treat it as a new transaction and will process which ever address that receive the funds accordingly. The reason we don't issue guarantee letter to download is because we do not want any trace because that piece of evidence can be used against you even if you delete it. its recoverable if you do a hardisk deep scan . another reason is , i am a user of mixer as well in the past, i really avoid downloading anything to my computer, what if its a virus set up by the FBI ? i am so paranoid if i have to download a guarantee letter , i dont mind viewing it online but not downloading it . We had this in mind when executing whalemixer. |
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We have solved this issue , We have made a mistake in refunding back the wrong person as 2 person reported did not receive the funds it was actually one person who didn't receive their funds possibly due to they manually deleted the logs. how ever we took the error as our mistake and we have refunded the right party and hope the other party refunds us. Its a very sad day for us as the funds were not small. we took damages but thats how life is sometimes . we really hope the party we accidentally refunded would credit us back  the reason this also happen is we couldnt trace back the addresses because we permanently delete logs , we only can see what was received through our wallet but we cant track back any more info more than that. so we refunded the wrong person . now we have solved the issue and hope the person that files that scam accusation can confirm that this issue has been solved. |
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Tried to PM you , its disabled , kindly PM me , i have enable my PM
The reason emails were not asnwered could be due to non-PGP messages , I am not sure , that could be the reason , I am just in the marketing team.
Unmixed amount will be sent back to the address that you sent the funds from.
If a mix fails , the system will not process the mix and if any contact made , the mix will also be reversed to ensure highest level of security as we dont want any link between sender and the person tried communicating with us via email or PM especially with non-PGP format
Kindly check and update me or PM me
I sent you a PM. I can prove my sender adress with receiver adress (mixer adress) with screenshot directly from my electrum wallet. I can also make a videoproof if you wish. I also can proof that I didnt received anything. I dont understand how a mix can fail, if there is no step you can do wrong. For me its a mystery. I used alot of mixers, never saw issues like that ever before. We have refunded you back, This error was truly ours and we have rectified it, we sincerely apologise for the mistake. we take this mistake as our learning as we have actually refunded the wrong person. cryptoenthusiast777444 we have wrongly refunded you , would you be kind enough to refund us back the said fund to the address you received it from . your kind assistance would be much appreciated and Tamagotchikiller would you confirm you have received your refund this time |
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Thank you, I will do a Scam Accusation. I just want to say one more thing. I had to tell him the exact amount I sent to the mixer adress otherwise he said he wont refund. I wrote him an email with transaction ID and told him the exact amount. The next day he said he refunded (what he didn't). With that the amount that was sent to the mixer adress is exactly proofed and clear, means, he confirmed this amount I sent to the mixer adress that I sent you in the proof in the PM. I also can proof that the adress belongs to me. The sender adress is also clear and there it can also be checked if any refund was received by the sender adress. There you can see that nothing was received. No refunds. Edit, report made: https://bitcointalk.org/index.php?topic=5349321.0Hangon There could be a error on our side , 2 people files a claim and what we believe is we might have wrongly refunded to the wrong person. I think we refunded to cryptoenthusiast777444 instead of Tamagotchikiller cryptoenthusiast777444 would you be able to kindly refund us the amount and Tamagotchikiller would you reply our PM |
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--snip--
The letter of guarantee is on the website
Letter of Guarantee
You can check the guarantee letter at our check status page
how do you know that the user did not manually deleting the logs ?
We send out fresh coins thats been aged and mixed before dispensing
we have resolved all our claims , errors do occur and we are here to solve it.
A letter of guarantee is an actual contract that lists the deposit and the withdraw addresses, the fee structure and the timeframe of validity. This contract needs to be electronically signed by you... Either using a pgp keypair or a bitcoin keypair... The public key (or address) HAS to be known by the community beforehand. This way anybody can verify the contract (even if your site is down, or if you'd dissapear). This is what a "letter of guarantee" means in the bitcoin mixer context. I just visited your site, and i can't find a "check status" page... Even if i did, a "check status" is not equal to a letter of guarantee... Some random pieces of text are NOT a letter of guarantee, a canary is NOT a letter of guarantee... I'm happy the issue for this particular user got fixed, but you really need to rethink your concept... The current setup does not suffice (as proven by this user's issue) Once again: you can NOT make up your own defenitions... A letter of guarantee is a letter of guarantee... Freshly mined coins are freshly mined coins... Fast support is fast support.... A low fee is a low fee... You can not use your own defenition of these terms. If i buy a blue car, i want a blue car. I'm not happy if the car retailer uses his own defenition of blue and gives me a yellow car instead. If a downloadable letter of guarantee, its a prove that the mixing took place and it puts the client at risk, so the letter of guarantee is on the website , it can be deleted manually, or deleted once mixing takes place our fees has always been 0.99-2.99% but transaction fee is high then we cant do anything abt it especially for a small mix , for a mix of USD30 and transaction fee of 4 USD that comes to an situation where user feels we over charged. Thats not the case. we mentioned transaction fee is charged. back to fresh coins, all our coins are from mining, its then mixed with aged fresh mined coins as well then dispensed to avoid clients receiving very suspicious brand new coins always. we know logs are deleted but other details are dropped. so we cant do the mix if logs are manually deleted as we don't know where to send it to |
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Please confirm that this has been resolved.
Please PM me or to my given email the transaction ID where you sent the refund to. I still didnt received anything so I cant confirm. I also cannot understand why I dont get any respond through email or that you are interested in getting in touch through PM with me as you know that you disabled the PM function that newbies can PM you? And as I said I didnt deleted anything manually, not deleted any logs, nothing. This must be a bug on your side. Tried to PM you , its disabled , kindly PM me , i have enable my PM The reason emails were not asnwered could be due to non-PGP messages , I am not sure , that could be the reason , I am just in the marketing team. Unmixed amount will be sent back to the address that you sent the funds from. If a mix fails , the system will not process the mix and if any contact made , the mix will also be reversed to ensure highest level of security as we dont want any link between sender and the person tried communicating with us via email or PM especially with non-PGP format Kindly check and update me or PM me |
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A person to whom the funds were sent (And for whom I made this post) said "Everything is OK now"
So my problem is Solved!.
Seems like it was a bug.
How long did he wait? I still didnt received any coins Please confirm that this has been resolved. |
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Whalemixer is lying and doing so many shenanigans that situation is getting out of control, first it was fake fresh coins, now claiming that people are manually deleting codes. There is no letter of guarantee like it was confirmed by their customer but they claim that they have letter of guarantee, and I say it's all a bunch of bollocks. By the way, there was no letter of guarantee. Just Whale Code and Whale Pass and referance ID.
The letter of guarantee is on the website Letter of Guarantee You can check the guarantee letter at our check status page how do you know that the user did not manually deleting the logs ? We send out fresh coins thats been aged and mixed before dispensing we have resolved all our claims , errors do occur and we are here to solve it. |
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From what we can see from our side , we can only check your whalecode it has been manually deleted before the mixing took place
If user manually deleted the logs , we have no access no any information to where the coins were suppose to be sent or which address it came from
This is a very important security features that we do to ensure the logs are destroyed and with no backup to ensure our clients security
Kindly email us with the transaction reference or blockchain reference , if the unmixed balance matches the amount you mentioned , we will refund back to your address that you sent the funds from. We will not collect any fees on this , however the miners fee/ transaction fee will be imposed for the transaction.
Kindly note that this happened because user manually deleted the logs before the mixing could be performed as the receiving address is permanently deleted once this actions has taken place.
I didnt deleted anything. Just used the service followed the steps. Output 3 adresses. Then saved my whale code and whale pass and also my referance ID. Sent the coins to the given wallet. Thats all. After 12 hours I wanted to check the mix satus and it was said that there is nothing found. But the coins are on the wallet that was given to me. I cant send "whalemixer1" any PM because it says "User 'whalemixer1' has not chosen to allow messages from newbies. You should post in their relevant thread to remind them to enable this setting." Please get in touch with me also through PM here as I cant send you PM. I already sent you a second email thorugh the clearnet website and a third one with transaction reference. The first email is still not responded. By the way, there was no letter of guarantee. Just Whale Code and Whale Pass and referance ID. We have found that the logs were deleted manually, however in good faith and benefits of doubt , we are taking the responsibility and refunded you back with the excess we found in the account that matched the transaction ID you mentioned . We have also refunded more that whats sent to us to cover the transaction fees , miners fees and inconvenience caused . We apologize is this was an error from our side and we will improve our services to serve our clients better. |
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A person to whom the funds were sent (And for whom I made this post) said "Everything is OK now"
So my problem is Solved!.
Seems like it was a bug.
Thank you for the kind words and support towards our system. Appreciate your kind feedback |
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