Standard of service is relative to your expectation, and your expectation should be based on the market which you are dealing with.
The procurement, sale, and distribution of OEM products is very price driven and competitive. Margins are minimal, hence overheads kept as low as possible. low overheads results in lower manpower, lower manpower results in overburden.
We should all allow Atari02, and all other distributors of ASIC's a bit of leniency. They are providing a service to this community. A service which we as individuals are unable to do. And all the while remain competitive and get us as consumers the best price possible.
Yes, sure, incredible service..
Expectation is very simple I'd say:
as agreed when paid the money
I'm one of the victims miaviator is referring to.
Let me add that miaviator faces all the negative impact, while Atari02 enjoys some profit out of it.
I paid on 09/03/2014 $4k for 20 Gridseeds, so $200 per device and still waiting!
Meanwhile Atari02 offers them in here for $102. WTF ?!!
I'd call this BFL'ing if not even a scam, but for sure not
providing a service to this community. A service which we as individuals are unable to do.
Do you get paid for posting such crap ?!
If not I we should get in business immediately as I can provide you the kind of service you're seeking for...unbeatable cheap..
@Atari02:
I'm still in hope things were just messed up somehow and you're a honest man standing by your word/agreement.
I'm impatiently looking forward to a fair solution (refund/compensation/?) you will provide to us, the ones suffering financial damage.
Thanks.
Wow, you paid like 5 weeks ago and still didn't receive your order? Man, i just hope my order get shipped at least by tommorow.