I don't remember to activating a master key, maybe that's why they managed to change my password, but did they can access to login without 2FA?

my email has been compromised, most likely from my window pc and hackers changed my password to a Kraken account,even then I reinstalled a window and changed my gmail password, but i also use 2FA for login as additional protection. But google authorizer is installed on a different phone which is used only for this purpose 2FA and nothing else, so I think hackers impossible to access my 2FA key. Now kraken have locked my account and i am waiting for aditional instructions, but I'm worried about it. Мy question is: is there a way to log in to my kraken account without 2FA?

yes I have already opened 2 tickets in their support, but I did't receive an email notification, as has been the case so far. The Kraken live chat is boot, that resend me into their support to open a ticket. Yes the amount  is not tо small.

Hi guys,
Can't login to my Kraken account, "invalid username or password" error. Have any of you guys had this issue?

I'm t sure thath I entering the correct username and password, I get the "invalid username or password" error every time I try. i also checked the status of the kraken servers and all they running correctly at the moment

I have attempted username recovery and requested temporary OTP in hopes that would help somehow, but after waiting an hour I still didn't get either to my e-mail. E-mails from Kraken do come through, since I got a support ticket confirmation immediately after submitting it. I'd appreciate any feedback from you guys, have any of you experienced something like this with Kraken?
is it possible that the Kraken is trying to steal my money?