Last week I made a new account with them, I tried to deposit 995 USD to my account on their platform by copying the wallet address out of my profile, I pasted it in my wallet app and made the transaction, 2 days later the money was still not there, even though it has been withdrawn from my wallet app.
I started a chat with the support and they claimed that the wallet address which I copied from THEIR platform has nothing to do with Fortunejack and almost had the audacity to blame me that I made up this wallet on my own. They are refusing to help me any further, and the only response they give me after numerous chats and emails is this wallet has nothing to do with Fortunejack.
So I guess when they see a slightly bigger initial deposit they just decide to keep it for themselves and afterward deny any connection to the wallet!
Fortunejack are in my opinion the worst SCAMMERS I have encountered on all gaming and betting platforms - I can not believe they are still legally allowed to exist !!!!
FJ as a sportsbook has every right to cancel any match for any reason so long as they do it before it starts. You are not entitled to something because of it - had they done it when the game started or afterwards then you'd have a case here but as of now there is nothing. Bet was canceled BEFORE it was being played, what happened after matters not.