The decision is final and will not be changed.
We do take the full responsibility for wrongly showcasing the odds live at the website for 2-3 hours approximately.
For that reason only, we're offering 25% of your initial deposit back as goodwill from the company.
Kindly asking moderators to take this thread into conclusion, as it moves no needle neither to us nor to the side of the community.
I appreciate your 25% off my initial deposit offer and while it is better than nothing, everyone here agrees that this is not the right compensation.
Bottom line is, De Jong was first posted between 2.6-3.0 on your site for 2-3 hours, then dropped to 1.3-1.7, and in your email you claimed that the
change of odds from 2.6 to 1.7 was
your reason for canceling my bet. You did not mention anything about a technical/palpable error, nor that it was a complete accident. Which makes sense because I did not believe this was a technical error or an "accident" at the time.
And now you are trying to claim something else as your reason? And you also cannot justify the 1.7 valuation either?
I think it is fair to assume that you made a "mistake" on your end with the odds (although I still don't fully understand why De Jong would be dropped this much or given such terrible odds of winning when this was a close match), but this is not my fault or my decision to make - and just like in everything else in life,
you need to own up to & pay for your mistakes.. I should not have to be the one who pays for a mistake that was made on
your end, and
lose thousands of dollars because of that. And if you really believe & claim that this was all betrader's fault - then
they are the ones who
should pay for my winning amount.
Either way, I do not deserve to lose thousands of dollars because of a mistake that was made on
your end (whether it is your or betrader's fault, to me it doesn't matter because in my eyes you are both equal), and
one of you has to pay for this "mistake" & accept the negative consequences of any mistake that you make on your website. Not just in this case for me, but in other cases against other bettors too - much like I always pay for my own mistakes if I make the wrong bet or put the wrong amount by accident or any other reason.
This wasn't even such an
obvious or terrible mistake either. It's not like you were going to post him at 1.17 and
accidentally posted him at 7.0 (or even at 5.0+) or anything like that, in which case it would have been super obvious that it was a clear error.
In my situation, the "mistake" was nothing this extreme in nature and to me it certainly
wasn't as
obvious & clear as you claim it to be - and at the time I did not think & it did not seem like an accidental error at all, and I had absolutely
no way of knowing that this may have been a mistake on your end (especially when the odds kept changing for 2-3 hours). I personally found the odds to be completely reasonable.
Also, you have
still not explained
how exactly you came up with 1.7 odds as you wrote in my email and used as your
only reasoning for canceling my bet. So please stop changing & mixing up your numbers + reasoning, and explain to me and everyone here -
how did you come up with 1.7 valuation? Otherside you are confusing & misleading everyone in the community if you cannot answer these questions and justify your reasoning.
Also - did YOU write this email to me, or are you going to blame betrader for writing this email too?
(It seems as though you've made far too many "mistakes" in such a short period of time for me or anyone to take what you say seriously)
I am still waiting for you to explain this to me, because especially looking at a drop from 2.6 to 1.7 is not that uncommon and is certainly not valid enough to cancel any bet. I am sure you are experienced enough in gambling to know this. Therefore, if my bet wasn't canceled I would have won my bet for 0.174 BTC fair & square.
Bottom line is - you need to
take responsibility & own up to a mistake that was made on your website, and not sit back and blame other people for everything that happened without facing any consequences for making such mistake, and therefore reward me for me picking the right player to win this match (or at least return my 0.067 BTC stake back).
And once again, if you go back and read everyone's comments on this thread about what they think of this situation,
15-17 community members all agree with me that what you did is wrong, that the bet should
NOT have been canceled, and that
at the bare MINIMUM you MUST return my 0.0672 BTC stake back, otherwise it is considered as theft and a
criminal offense. This amount is a complete
non-negotiable and is something that should have been done 2 months ago
as soon as you canceled my bet.
15-17 members who have been part of this discussion
all believe exactly the same thing as me. This is fact and I quoted
exactly what each member had to say about this situation, all of which are
in favor of my side. It is not only MY opinion and I am not the only one who thinks this way. It is a
unanimous decision & agreement amongst
90%+ of members who participated in this discussion & stated their opinion.
It is an enormous
majority of the community, and since almost everyone here agrees with me just like
you asked to see for yourself what other members here think & have to say about this, then that should serve as more proof+reason to you & validate why you should honor my bet as a win (or at the very least return my stake in full).
I would greatly appreciate your cooperation and will be more than happy to continue betting on your site if you'd be willing to do the right thing and honor my bet after choosing the right player to win the match. Then we can all peacefully move on with our lives and not have to continue talking about this ever again.
Thanks in advance,
EpicChamp