DuckDice support has kindly resolved the issue. Sorry for the late closure of the thread.

Directly on the website, followed by email. I'll try sending him a PM on-site, although it says he was last online on 1/12/2023.

Going to make this short and simple, hopefully someone will point me in the right direction.

I made an account on CEX.io in hopes to transfer some of the Bitcoin instantly. Upon registering and paying for ~$3000 BTC, I was prompted to take a selfie with the debit card used for the purchase. I did, and it went through.

Now when I tried to send the BTC to another address, I was prompted YET again to verify my identity. This time through means of Drivers License, International Passport, or National ID Card. I attempted to verify my identity at least 30 times with both my Drivers License and Passport and found I was unable to do so. Every time when I was about 67% done with the verification process, it failed stating there was an error with the documents I provided.

I've since contacted support with no response.

I've even tried to transfer my money into FIAT losing some transaction fees, with no ability to withdraw the money until I "verify" my account.

The images of my documents are not blurry, are indeed high quality, and yet I still get denied every time. I'm hoping someone will point me to the right direction where I can have this situation fixed.

User ID: up158037423

This is my experience with DuckDice, already posted separately, will edit this post if we come to a resolution: https://bitcointalk.org/index.php?topic=5432812.0

I'm going to make this short and cut to the point, although I am also going to give room for whoever that can potentially help to step in and give time tables.

1/2/2023:

I deposited about 0.05889819 BTC or $987.00 USD.

Wagered quite a bit, unsure as to the exact amounts, but as of now, at least 0.50959006 BTC, and profited 0.09331052 BTC (Went on quite a bit of a luck streak after getting on and off).
https://i.imgur.com/kqRfXoZ.png

When I finally attempted to withdraw to stop gambling, I was met with a notification:
https://i.imgur.com/ON5Ux6B.png

I understand that KYC can be requested at any moment, although I have not done anything even remotely suspicious? I played the game, and I won. And yet, there is no need for KYC verification to further play, and potentially lose thousands. Or to deposit.

I spoke to their live support (Acetehoge), and they told me that the admins would have to handle this situation within the next 24 hours and let me know where to proceed from there.

From there, I did some digging and found someone in a similar situation, where I'm guessing the outcome was resolved.
https://bitcointalk.org/index.php?topic=5335906.0

I'm hoping on somehow finding a resolution to this issue, as according to that post, there was only a miniscule amount of times where KYC verification was requested, and it was for suspicious activity, nothing of which that I would say there was. I've used DuckDice.io since 2015 (on and off), and I've never ran into issues like such. I'm hoping it that it is indeed a system error like the post above.

Will update when further information is provided.