Hi CryptoHeadlineNews,

We want to assure you and everyone here that we employ the same KYC provider utilized by major exchanges such as Binance. This ensures that our procedures are in line with industry standards and regulatory requirements, maintaining the security and integrity of our platform.

Upon further review of your account, we observed that there were multiple unsuccessful attempts (5) to upload the required documents. Each attempt was rejected by the provider's security system, indicating inconsistencies or discrepancies in the information provided.

In our internal review, we examined the documents you submitted. Additionally, you provided a selfie holding the document, which raised concerns due to apparent image manipulation. As part of our commitment to maintaining a secure environment for all users, we must thoroughly assess all submitted documentation to prevent potential fraud or unauthorized access.

During our previous response on Bitcointalk, we recommended that you reach out to us via email with the forum link if you had any further questions or needed assistance. We regret to note that we have not received any communication from you since then. For your account security, along with privacy, we're unable to comment on further details on Bitcointalk. We are more than willing to provide you with any necessary information to address your concerns via email.

Regards,
Sherbet

Hi CryptoHeadlineNews,

We understand the frustration that can arise during the KYC verification process, and we want to assure you that our commitment to maintaining a secure and fair gaming environment for all our players is paramount.

Upon review, the KYC documents submitted from your account were flagged as fraudulent by both our KYC provider and internal fraud team. While we understand they might have been accepted elsewhere, our strict processes are designed to maintain high standards and uphold the integrity of our operations under our license.

It is essential to note that, unlike many other platforms, we provided you with multiple opportunities to rectify the situation by submitting valid KYC documents. Our support team remained friendly throughout this process and wanted to assist you. Unfortunately, after the fourth attempt, genuine documents were still not provided, leading to the suspension of your account.

Sherbet has been operating for two years and we have thousands of daily players. Scam accusations like this are not taken lightly, and we respond to ensure players are completely aware of the reasons surrounding their suspensions. For a comprehensive breakdown of the reasons behind yours, we encourage you to contact our support team via email, mentioning this thread. We are more than willing to provide you with any necessary information to address your concerns.

We're glad you received your payment. Have you had a chance to check out Sherbet's newest promotions?

Hello everyone,

I'm Ryhs, one of the owners of Sherbet, and I wanted to address the recent delay in sending out our giveaway prizes.

First and foremost, we sincerely apologize for the inconvenience this delay may have caused. Unfortunately, there were some clashes with our team taking time off + a communication breakdown with us and Royse, which is now resolved.

I'm pleased to announce that we are now processing all pending prizes. As a gesture of goodwill and to express our gratitude for your patience, we will add some extra tips to some participants in this thread. If anyone still needs to receive their payment within the next 24 hours, please contact me on Twitter at @SherbetRyhs. I will make sure it gets to you personally.

At Sherbet, we strive to honor our commitments to giveaway winners and maintain transparency in all our promotions. We are glad this issue has been resolved and are excited to have you join us at the casino in 2024.

Thank you for your continued support and understanding. We look forward to providing you with an exceptional experience in the future.

Regards,
Ryhs and the Sherbet team

Congratulations to the winners

First place #1

Second place #2

Third place #3

Fourth place #4

Fifth place #5

Congratulations to the winners, we will notify when the prizes have been distributed

Regards,
Jt

Congratulations to the winners

First place #1

Second place #2

Third place #3

Fourth place #4

Fifth place #5

Congratulations to the winners, we will notify when the prizes have been distributed

Regards,
Jt

A valid entry should look like following:

Sherbet username: CasinoCritique
Multiplier achieved: 1.27x


 

TO DO
Play the SPACE XY with real money (single window)
Take a screenshot (wait for the round to end then to show your winning) which includes:
1. Part of display name and the multiplier you achieved with the winning.
2. Part of bet history (My Bets tab) which includes recent bet history from the top

First user to hit the exact multiplier will receive $50
Target Multiplier for current round : 12.55x

RULES:
1. You must be a Sherbet player. Don't have a Sherbet account? Click here and join using the link.
2. Sherbet player's terms and conditions applicable.
3. All Bitcointalk members are eligible to accept this challenge.
4. Once you make a submission, you can not edit the post.
5. The minimum multiplier to qualify as a valid entry is 5x
6. You can enter multiple times.
7. You can win both challenges, hit the exact multiplier and win the highest multiplier.
8. The week competition will end on 05th January @23:59 UTC. Any entry after the deadline will NOT be considered for a qualified entry.

ENTRY FORMAT:
Reply with the following information

Good Luck!
Sherbet.com Team.

Hi, Sherbet community

We have reported the winners of the competition to management, but I have not received a reply regarding the distribution of prizes. We will announce when the contest prizes have been distributed

Regards,
Jt

We have received your message and username, we will check it. We will notify you as soon as possible. Merry Christmas everyone

---

We have a challenge that will end in the next two days. Don't miss it 
Sherbet.com 🍭Weekly Challenge | Round#2.2 | Prize Pool $250 in BTC

Regards,
Jt

We've received your message, but we need your username to review it. Thank you for sending us a message


For normal deposits, generally the wager required is 0.5x

Please note that different games contribute a different percentage towards the wagering requirements for withdrawals and tipping:

- Games with a house edge of more than 3%: 100% contribution.
- Games with a house edge of 3% or less: 25% contribution.
- Live Games: 5% contribution.

Regards,
Jt

Thank you for joining our challenge. We already have a winner for this week, but we need to do some checking before handing out the prizes. See you in the next challenge and thank you for playing at sherbet

First place #1

Second place #2

Third place #3

Fourth place #4

Fifth place #5


Congratulations to the winners, we will notify when the prizes have been distributed

Regards,
Jt

Sorry, we couldn't accept this post because you didn't attach a screenshot of your win, and we don't allow editing of your post after submission.

A valid entry should look like following:

Sherbet username: CasinoCritique
Multiplier achieved: 1.27x


 

TO DO
Play the SPACE XY with real money (single window)
Take a screenshot (wait for the round to end then to show your winning) which includes:
1. Part of display name and the multiplier you achieved with the winning.
2. Part of bet history (My Bets tab) which includes recent bet history from the top

First user to hit the exact multiplier will receive $50
Target Multiplier for current round : 14.75x

RULES:
1. You must be a Sherbet player. Don't have a Sherbet account? Click here and join using the link.
2. Sherbet player's terms and conditions applicable.
3. All Bitcointalk members are eligible to accept this challenge.
4. Once you make a submission, you can not edit the post.
5. The minimum multiplier to qualify as a valid entry is 5x
6. You can enter multiple times.
7. You can win both challenges, hit the exact multiplier and win the highest multiplier.
8. The week competition will end on 29th December @23:59 UTC. Any entry after the deadline will NOT be considered for a qualified entry.

ENTRY FORMAT:
Reply with the following information

Good Luck!
Sherbet.com Team.

Bump!

The contest is over, we will lock the thread and analyze the results. Thank you to the participants and a new contest will be launched soon

Regards,
Jt

Hi, examplens

We do not support VPNs, and using one will be at your own risk. We won't be held responsible for any issues you may encounter due to using a VPN.


Glad to hear your problem has been resolved. If you have any other questions, feel free to send us a message

Regards,
Jt

Hi, Sherbet Community

We have distributed prizes to the winners of the 9th round of bitcoin price prediction contest, please check your account and if you have any questions, feel free to send us a message

Regards,
Jt