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Hi, diggad,
Our sportsbook provider (Betby) contacted us on the 21st of March, alerting us to the fact that your account was conducting fraudulent bets on our sportsbook. After confirming with them via Skype, we were told you have been placing value bets + betting on low-cat events, and your account had been flagged elsewhere too. Please see the screenshot below:
We conducted a review of your account and found you had profited hundreds of dollars from these bets, which is why your account was initially suspended. We have provided you with the ability to dispute this review and share your own evidence via the email provided on Intercom, which you have not done. As per the terms and conditions you agreed to upon registering on Sherbet, we maintain the ability to suspend accounts that are in breach of our terms. We believe you were well aware of the fact you were unfairly taking advantage of our sportsbook, and our provider is 100% confident in their decision to flag your account.
Sherbet is a new casino, and we operate under strict regulations and terms which we uphold to our highest ability. We don't tolerate sportsbook abuse, nor do we tolerate any breaches of our terms. As explained above (and on Intercom), you are more than welcome to send us an email containing evidence from your account, and we can review this with our provider to ensure the correct decision was made.
Our sportsbook provider (Betby) contacted us on the 21st of March, alerting us to the fact that your account was conducting fraudulent bets on our sportsbook. After confirming with them via Skype, we were told you have been placing value bets + betting on low-cat events, and your account had been flagged elsewhere too. Please see the screenshot below:
We conducted a review of your account and found you had profited hundreds of dollars from these bets, which is why your account was initially suspended. We have provided you with the ability to dispute this review and share your own evidence via the email provided on Intercom, which you have not done. As per the terms and conditions you agreed to upon registering on Sherbet, we maintain the ability to suspend accounts that are in breach of our terms. We believe you were well aware of the fact you were unfairly taking advantage of our sportsbook, and our provider is 100% confident in their decision to flag your account.
Sherbet is a new casino, and we operate under strict regulations and terms which we uphold to our highest ability. We don't tolerate sportsbook abuse, nor do we tolerate any breaches of our terms. As explained above (and on Intercom), you are more than welcome to send us an email containing evidence from your account, and we can review this with our provider to ensure the correct decision was made.
oh really? thats all the communication i had via email actually https://imgur.com/a/h058K2R tldr i got ghosted there.
and what thousands is there being told about when i had 600$ profit out of the bets and i havent even received my deposit back?
