it's almost 2 month. my 20k usd account is still banned.
stay away rollbit.com it's scam

i use crypto trading (floki and zcash) rollbit.com
i make over 20k usd in my account, but my account banned permanently
i don't abuse anything and no multiple account just trading crypto.
it's scam site

Yes its easy to move the lines when betting on Pinnacle as you can see after my bets i moved the line a lot from +112 to +103 and then to around -106 likely after.

As someone else asked, I added full Pinnacle bets screenshots:

https://ibb.co/MkkzDYt


I have not heard from anyone still about the "correct lines". Unfortunately no one from Rollbit's team has given me a clear answer or responded to this thread.

This should still be considered a scam on Rollbit's part.

No I have not gone to the licensor yet as I need to exhaust all possible options first before taking the case there. I will give this thread and Rollbit Razer until Monday before I go to the CEG.

Quite unfortunate that this matter has progressed nowhere even though Rollbit's representative is aware of this thread.

I find it interesting that they haven't given an actual terms of service I broke. They know that I was value betting and completely within their guidelines. This could be the straw that broke the camel's back with their rewards system. Really discerning for others that Rollbit can disable an account, claim sportsbook abuse and that player is in profit, so we will take all their funds.

Why don't they change their rewards system and put minimum odds for rollback rewards? How is that the players fault when you don't have any stipulations how players earn rewards? Makes no sense to me....

Zero reasoning so far and this should be a warning to others about Rollbit. I have become a bit frustrated with the process thus far and their support has been unresponsive STILL.

I'm not sure if I put this image up as further evidence with Rollbit (Might have put link of twitter thread in original post) but this was on twitter just after my account was disabled April 15:

As for OP, may I know what amount you deposited on rollbit?

I’m your most average degenerate crypto gambler. Over all my years I’ve never ever come across the issue I had with Rollbit. I joined the site 3 days ago had multiple deposits, multiple withdraws. Today I decided to withdraw my winnings and was met with the error (Contact support). I contacted support and they told me this is normal procedures and to wait for an update. 2 hours later my withdraw went through. In those 2 hours I’ve never been more sick to my stomach because I started doing research about problems withdrawing from Rollbit and came across numerous reports on this forum. Thank god I was lucky enough that my withdraw went through and maybe is a sign to quit for a little but I straight up told support I will never return to Rollbit after this. Some of the claims I seen from other people on this forum worried me so much and I thought I would be another statistic where my money is just gone like that. My point in this post is to please please do your research on the site before giving them your funds and I know it was my fault and the risks involved but I’m just happy I was able to get my funds out before it took a dark turn. I highly recommend against playing on Rollbit.

I still have not got a response from Rollbit on this matter that explains what I actually did wrong. I have showed the evidence and all possible bets before my account is permanently  banned with 10.2k in there.

They don't tell me what TOS I broke and value betting is now a cause of account being closed and funds taken? Never heard of that before.

This has become a bit ridiculous with over a month now of them repeating that 'I am in profit so I didn't lose anything'. 'Sportsbook abuse'...

Why can't they just have a mediation or explain what I broke in their TOS? Would make this a lot easier for everyone...

Edit: Spelling mistake

From this information, komancho withdrawn $67,000 and also had $20,000 in his account at the time of account ban by Rollbit.

They launched their trading in May 2021 but Rollbit is not a traditional trading platform and from the story, I believe that komancho did find some ways to exploit Rollbit before his account was banned by that intolerable activity. Rollbit trading.

Why did you wait so long for the whole thing to escalate before you took concrete steps? In a way, you encouraged the whole thing because you did not react immediately at the beginning. Moreover, you are not a casino from yesterday, so it is expected that you have enough experience to foresee such possibilities.
Did I understand correctly that user komancho already withdrew $67k from your platform, earned through trading?


Stop calling Rollbit staff, anyone whose opinion you don't like. You also have to stop spamming the forum with your case, I see you in every thread about Rollbit. You are only making it more difficult to solve some other cases

About KYC which they asked you and you successfully passed it, my guess is that it's not because they wanted to pay you, but just to enter all your information in their blacklist so that you don't happen to them again.


As far as I know, Rollbit is a gambling platform, not a trading one. Currency exchange with them is solely for the purpose that their users can convert the currency for any reason, without the need for a third party.

If OP has such good trading skills, I suggest he go to one of the trading platforms, where it will be even easier for him to trade with the help of the many tools they offer.

What happened:: Rollbit scammed me for $255, banned my account and claims I'm an abuser

Scammers Profile Link: Rollbit.com

Reference Link:
Amount Scammed: 255
Payment Method: LTC, USDT
Proof of Payment: https://imgur.com/a/QMMU9uV
PM/Chat Logs: https://imgur.com/a/4gcXPWt
Additional Notes:    I registered on April 4, immediately found out about rollbit, on bitcointalk, made a deposit with litecoin and started playing, bought two bonuses, in a cube where I received 500x and a dog house, after I put 98 usdt on the withdrawal, there was an even amount of $ 400 on the balance, on the next day (today) I go to live nba, make one bet (I watched this match) on the total quarter, the bet wins, I withdraw 400 dollars, they approved this withdrawal, after I put a withdrawal of 255 dollars, and they give me a manual check where, after checking, they tell me that I am a casino abuser. Lol, just funny, because of one bet? recognize me as a scammer and an abuser? Well, it's just a laugh. https://imgur.com/a/pEPqevp (screenshot of a casino game). Unfortunately, there is no screenshot of my NBA bet, and no new output screenshots either because they blocked my account. I also wrote to them in a chat in the discord where they immediately banned me (apparently it is not profitable for them to let their players know who they really are). I logged in from another discord account, and look how they communicate... https://imgur.com/a/qxfujUZ . They sit, laugh at me, say that I'm a scammer and just giggle, they clearly don't care about everything that happens, is it possible to communicate like that from the administration? 0 respect and no etiquette for site admins. 

P.S I ask the community to help solve my issue, rollbit really banned me for no reason.

Really?

holydarkness tagged Rollbit negatively to catch their attention to handle some cases recently. Is it a thing a staff will ready to do? If they are staffs, they can sort it out internally with internal links.

You just stir a shit towards a person who wanted to help you.

Really?

Deposit $100 and trade it to $20,000. Is it too good to be true?

Hey there,

Had some DMs about not replying to this thread.

Please find our response earlier in the thread here.

This was a case of clear-cut Sportsbook abuse, identified by our provider Betby. We explained the same to OP via our on-site support.

To reiterate for anyone new here, the player is in profit.

Thanks,
Razer

If your accusation is perfect then you have done a great mistake by not researching like this before getting scammed.
Can you post it as video record as screenshot can be manipulated easily. We have a lot of proof about screenshot editing on the forum.

[gasp]
Ohh well, I am working for rollbit, you're correct. That's why I left them negative tag up to few hours ago, and even a neutral tag is still there when this post was made. That's also why I criticize them and said they shared the burden of blame for this case, all because secretly I'm their best staff. But as you wished, I'm leaving this thread alone. Good luck with your case.

Hey there,

Thanks for allowing us to explain in further detail what happened here.

As you were already told via support, your account was permanently banned from Rollbit for very obvious market manipulation. We consider this abuse of our trading feature.

Conveniently, you left out your total PnL on Rollbit. Allow me to elaborate on this for the forum:

Lifetime Deposits: $99.55
Lifetime Withdrawals: $67,009.05

Considering this, your post here is utterly ridiculous.

Thanks,
Razer

So, just to make it clear by stating the obvious, you choose rollbit to trade instead of the conventional CEX or DEX is because they're offering 1,000x leverage? I wasn't sure I understand this feature correctly that I need to search for a back-up information from an article.

Wouldn't you agree if we say that your intention is not purely good? You came to rollbit to exploit this feature to make a huge profit from a tiny amount of money.

However, IMO, with that said, you're not the only one to blame. Rollbit also shared the burden and at fault here. If they're not ready for an "exploitation" of their feature and have a countermeasure placed to deter abuses, they shouldn't offer the feature on the first place.

Based on Razer's reply above, you've made way so many profit, roughly 670x of your initial deposit, if my calculator is not error. Wouldn't you agree that it is way above the word "enough"?


Just like other case --the other one, not the one with video conference-- can you please give a better explanation on what kind of market manipulation and abuse OP did?

If I may give a suggestion and be blunt about it, if you're not ready for a feature with all things and security placed, don't offer it and then kicking your user(s) out because they put your book in red.

Hi All,

I typically don't post on forums or anywhere but I am generally a quiet researcher that likes to verify postings about companies and see user experiences before indulging myself.

Scamming site: Rollbit.com

Background:

Over the past six months I was a user of a site called Rollbit, which many of you may know and enjoy. They offer a variety of casino games (I don't particularly enjoy any slots etc), NFT, Sportsbook, Lottery and much more. I generally used the sportsbook but dabbled in the occasional NFT lootbox, ultimate texas holdem for fun. The rewards program was fantastic as it gave you a rakeback and if you had a rollbot attached to your profile you could even get more % back from your bets.

To be clear I only ever used 1 account, Markobagz, and many in the community/chat knew of me. I was sometimes active in chat and talked with a couple influencers online about Rollbit news.

Over this time I deposited and withdrew around 30 times each without any issue, unless a particular crypto was done (SOL lol). I started to implement a strategy that I thought was going to make me money instead of just blindly betting without any thought process. The idea is to minimize your risk involved with bets and bet on extremely safe options that have low odds, 1.003 -1.02. The likelihood of you winning is high and you get the rakebacks involved. I typically would bet on CSGO over 18.5 rounds and they would hit more often than not. I must say I did lose around 5-6 of these bets on the csgo rounds. I also bet MMA with 1k bets on Israel adesanya in his last title fight, I do LOL at 1.5 odds. I bet basketball at 1.01 (Which failed more often that not) during live games. I liked Dota 2 as well just as it is fun to watch for me. I had a 5k bet at end of march at 1.02 odds for Aster to win a game in their match that lost. The majority of my bets were on random odds and not super low ones. 

What happened:

I try to login to my account on saturday morning, April 15th 2023 and it says account disabled please contact support. This was alarming as I have no clue what is going on. My last bet the night before at 1.003 odds LOST $1000 for the csgo game as well. Couple days before I was putting 1k on Dota 2 at 1.3-1.8 odds for around 20 bets. I start thinking to myself that they pulled a fast one on me and are keeping my funds, which is around 10.2k in my account. So, I email their support saying what has happened to my account, my funds and why they have not given me any explanation on the situation. Their reply was -

"Hello there,

Your account has been disabled permanently for abusing our Sportsbook feature.

Moonlight

Rollbit"

This was shocking to receive this response back form their support and I still did not get any reason why I was abusing it. They are putting the odds up for users to bet on, and I am placing those bets on the odds they provide. I was not trying to abuse anything and on top of that, I was losing a lot of bets every day! 

I reply back saying I am confused and to explain why I was abusing it and i get this reply back

"We have nothing further to comment on this situation.

Your account was found to be clearing abusing our sportsbook.

It will remain locked, permanently.

Lunr

Rollbit"

They still did not provide me any sort of response on my funds, apart from my account is closed permanently. I don't know what else to do at this point as I send 5 more emails to support without a reply. So I take to twitter to ask for assistance through their community members and people related to Rollbit.

Twitter thread: https://twitter.com/SmokeyLisa_eth/status/1647243443209469953

Their community manager states:

"The remaining funds on the account were rewards attributed from sportsbook abuse. Your account is up overall so you have not lost any money at all. I have just analysed your betting patterns and it's clear what you are doing."

I keep asking what I abused and to provide me the reason as I was losing money with my last bet even. What really shocked me is her saying that my account is up overall so I have not lost any money. That seems ridiculous.

On top of that, I was rewarded around 19.5k give or take from Rollbit. That would mean they believe that I abused the sportsbook for over half of my bets to consider the 'remaining funds on my account is attributed to sportsbook abuse".

No one on twitter replies to me or support anymore and they won't tell me what they are doing with my funds. Honestly a big letdown from Rollbit as they never mentioned to me anything I was doing was wrong. It seems that if I won the bets and rewards that is not ok, but if I lose bets for large amounts then that is ok.

Links for proof of conversations:

My account April 14 with 10.2k in it, Proof of Payment - https://imagizer. imageshack. com/img923/6984/p9xpxZ.jpg

PM/Chat Logs, Conversations with support - https://imagizer. imageshack. com/img924/9297/wfadoU.png

https://imagizer. imageshack.  com/img924/228/CYnbFO.png

Some Images of me losing large bets with low odds - https://imagizer. imageshack.  com/img923/6068/PbgIkR.jpg
https://imagizer. imageshack.   com/img923/3903/2BLLj4.jpg

Amount Scammed: $10,200 plus a rollbot worth 1k.

Additional Notes: There is not much recourse for people in my situation it seems but the thing I will do is file a complaint with the CEG and maybe files complaints against their payment agents in Cyprus.

My goal here is to warn others that this can happen to you too and you might not have any recourse. Of course I would like my funds returned to me but the chances of that are slim from a company like this. It really is sad to see as Rollbit was a favorite platform for me.

If anyone has any comments, or suggestions on what I should do I'm all ears. If you took the time to read this, I appreciate it and wish you the best of luck on your future playing.

Just so anyone can get a better understanding of your case, can you please upload as many evidences as you can? Spare no mercy, "flood" this thread with screenshots, it'll help us understand the whole story. Your snippets is a bit inadequate to draw a conclusion, especially with moonlight, it seems they're giving a more detailed information of the situation below the snippet of the chat you provided.

Also for "trading", I understand correctly you mean as in literal trading, exchanging one crypto to another? And not a game of trade or something? Why would you even use a gambling site to trade?

Quoted to show the image perfectly so that anyone can view it without clicking on the link. By the by I do not think they have done anything wrong. That is not for trading the site is for gambling. You may convert for any reason but you cant use the site for regular trading. For that, you should use an exchange site. The trading option (converting option) is only to give facilities of the gambler of the site.