Show Posts
|
Pages: [1]
|
Two days ago, I used their payment system to complete the payment on a website. They said that there was a problem with the currency and seized 749.9 USDT of my currency. Then they said that I needed to do KYC and AML. I did both. The customer service attitude was very unsatisfactory. It has been 2 days and the customer service has not responded at all! I feel that this is a scam, because I also did the real-name authentication KYC on the swap website, which is this website changenow.io This payment system website is simply a garbage website. The customer service attitude and speed are garbage. Don't use this website to buy items. https://pay.cryptomus.com/pay/b77b8110-cbf2-4d32-a4cd-03211d957736
|
|
|
I received a refund. It took a long time, but I was angry and had a really bad experience. I will now delete this post. Thank you so much to everyone who helped.
|
|
|
thank you for your help! Thank you so much! I have published it!
|
|
|
I wrote, “Submit evidence that my wallet address is involved in a crime.” I will post again as soon as I receive a response.
|
|
|
15 days have passed and I'm still repeating the same thing! But still the answer is the same. I don't think I'll get my coins back unless the culprit is caught. I would like to post news. Please explain where and how to post the news.
|
|
|
~snip~
I'm not sure whether you appeared here after getting my email or not. But thank you for clarifying the situation. I played a game at Bustabbit and deposited it knowing the casino inzul, but the game was boring and I didn't find it fun, so I withdrew it.
Your deposited amount was equivalent to $20k, where you have wagered only $100 with that. It doesn't matter how much you have wagered on Bustabit. Although, Luckydice stands with 'No-KYC', but I think the KYC verification was reasonable in your case. Think twice before making a large deposit on a casino to withdraw it after wagering a tiny part of the deposited amount. The company is responding to me mentioning that I withdrew money without even placing a bet. Please read the post clearly!
|
|
|
It doesn't make sense. The above statement is false. There were clearly no coins in the wallet. They even requested KYC under the pretext of fraud and made nonsense about money laundering and all that. Then I wrote in the chat room that I would spread the news online. Attach photos. And then the money was withdrawn!
|
|
|
Hello! We have been in the market for 4 years with Luckydice and 8 years with BitKong, making our company one of the oldest in the market. Throughout our long operational history, we have required KYC from only a few players whom we suspect of money laundering. One such player deposited 0.57226183 BTC and, two minutes after the deposit without making any bets, withdrew 19,308.86 USDT over the Tron network. According to our terms of use ( https://luckydice.com/en/terms-of-use exchange section), the exchange function is solely for game-related purposes, and deposit/exchange/withdrawal is prohibited. We are not an exchange, and in the event that our site is used as an exchange, we require certain documents to protect ourselves against potential future government inquiries regarding such transactions. We typically resolve these kinds of issues within a few hours. However, since the deposit was made on a Friday and our team, which handles this does not work over the weekend, it took a few days. We hope everything is clear. Here is the link to the transaction: https://tronscan.org/#/transaction/3738a67779781c527d85cd24f2d7f8d55869cfc0a7c59f0a577e46b921380810Thanks! This is a screenshot of the kyc request. I played the game. I will upload a screenshot of the game I played. I played a game at Bustabbit and deposited it knowing the casino inzul, but the game was boring and I didn't find it fun, so I withdrew it. It seemed like it would be great if there was a swap function and I could swap it without having to sell it on the exchange, so I withdrew it right away.
|
|
|
It's true that's there's no info on their website regarding the asking of KYC. Can you still login your account? Can you share screenshots of your account status for the withdrawal and the convo with their CS. It's hard to call them here since their rep here is inactive anymore.
https://tronscan.org/#/address/TFFvEezrM9bxK1D7TG7QiBqS9yfefEvWHiThis is the headquarters wallet. Headquarters does not have sufficient funds!
|
|
|
Your account status is normal. I want to attach a photo, but I don't know how to do so.
|
|
|
It was about 11 days ago. I exchanged coins to play the game. However, they are not exchanging coins on the grounds that my wallet address is related to crime. I submitted all evidence and submitted both kyc and aml. However, the withdrawal has not yet been made. Does this make sense? I submitted everything. Now the company keeps telling me to wait and there is no response. help. I feel like publishing news.
|
|
|
It is a fraudulent scam site and has not been able to withdraw money for 3 days. I did not launder money and am a normal game user. I submitted this deposit information and also completed KYC authentication. But they don't even allow withdrawals. The site claims that it is a game without KYC, but this is not true and they are trying to give you money. Everyone, this site’s withdrawals are very strict, so don’t play the game! The customer service center is full of people and doesn't respond all day long. No answer even though it’s Monday! It was posted as a site without KYC, but contrary to the truth, it is requesting KYC. This is a fraudulent site.
|
|
|
|