You should at least provide a username and your region for them to check.
Also, if you are serious about the claim, you should provide some form of proof as well, like chat screenshots of your communication with the support.
Without such information, they won't take your claim seriously. Usually, they were fast to respond to claims like this, so no worries.

It's been a while since I played here, any interesting promotions guys?

Given the length of time this has taken, I try to understand why you might want your lash out at the casino and take steps that wouldn’t solve anything but rather, tarnish its reputation which I very much advice against.

I have gone through the provided link in the accusation you’ve created against the casino and I couldn’t but notice that some details were lifted off. You provided logs to the chat with support on 13th and 14th of November, 2024 but, didn’t produce its content nor the response from support requiring you to do KYC, instructing that it was conducting a security check and possibly if there were any to explain or accuse you of something before banning your account as they might likely do so.

For users to better understand what’s at play here, it’s best you present the case as it is, those from you and the responses you’ve gotten, even if you don’t think there is much in it. We would like to see that too, to understand why you only deposited on the 10th of November and got blocked a couple of days after.